Excellent Stay in the Heart of Hamra! I had a wonderful experience at Queens Suite Hotel. The room was impressively spacious, clean, and very well-organized, making for a comfortable and cozy stay. The bathroom was equally large, with a good, clean shower. The air conditioning worked perfectly. The hotel's location is unbeatable – right in the heart of the bustling Hamra district. It's extremely central and accessible, with countless shops and amenities just steps away. What truly stood out was the exceptional service. The staff were universally kind and cooperative. The receptionist was particularly helpful, going above and beyond. They contacted me via WhatsApp before my arrival to coordinate, which was very thoughtful. Upon arrival, I was thrilled when they offered me a complimentary upgrade and allowed me an early check-in as my room was ready. Practical aspects were also great – the hotel offers garage parking at an affordable rate, complete with convenient valet service. Overall, a fantastic stay thanks to the great room, prime location, and truly outstanding staff. Highly recommended!

The bathroom appeared to need some minor maintenance. One point to be aware of is the tap water; it seemed like treated seawater, which was perfectly fine for showering, but I'd recommend using bottled water for drinking.

The room is big, well-organized, and the bathroom as well, the air condition works well and the shower is clean and good. Location is at the heart of Hamra district and there are many shops are available at the vicinity of the hotel. Staff are very kind and cooperative.

I think the room was a smoking room, because I smelled something like this, however this didn't bother me. I was happy with my room, which has a king bed size.

Everything was good, the room was big and spacious, staff helpful. A little "dated" but everything clean and comfortable. Good location, good wifi. And I was nicely surprised to have a whole kitchenette area in the room.

Everything was good, though being asked repeatedly for positive booking reviews, both at checkout and later via whatsapp - was frankly irksome. I'm travelling, give me some time, i'll get to it... But yeah, no big deal, everything was fine.

everything was perfect

there is an issue where when checking out, an employee checks the minibar to check if anything was taken to be paid by us,, i was surprised to know that there was a product missing , and i had to pay for it , while i am 100% sure that i did not take anything from the mini bar , and this issue occured at other hotels too , not only this one .

I had a very good stay at this hotel and I am particularly grateful to the receptionist Faten. From the moment I arrived, Faten went above and beyond to ensure my stay was comfortable and enjoyable. Her professionalism, friendliness, and helpfulness truly made a difference. Thank you Fattoun for your exceptional service! Greetings from Latakia, Syria :)

Stuff very friendly and helpfull Fast service , the reception girl faten called us to check if everything is doing well or we need anything Also the mahmoud he was superb

The linens in the room also the bathroom wasn't so clean Little blood on the bathroom's floor and the bedcover also

I recently had the pleasure of staying at this hotel for the second time, and overall, my experience was quite pleasant. I must tell that the overall experience, as the reasonable pricing and central location certainly contribute to making it a favorable choice. I look forward to the possibility of returning in the future. I wish them a continued success in providing exceptional service to the guests.

The staff were very kind and supportive. The location is really good .The standard studio that we booked was spacious, and you can find everything you want.

The internet was okay but should be quicker. The beds are also good but can be more comfortable.

Excellent location, quiet place. The staff is good, especially Faten, she was very kind

In room 604 there was a water leak in the bathroom, and in room 605 the TV broadcast was unclear, and the pillows were uncomfortable.

Staff were very kind and helpful. Location is great, right in the middle of cafes, shops, bars and restaurants in Hamra. The room was spacious, very clean, beautifully decorated. Beds were comfortable. Hotel has character.

Breakfast is rather average. The water temperature in the shower was difficult to adjust.