Pros: Hotel: The hotel is beautiful and full of character, with history and architecture that adds to its charm and atmosphere. Room: The room was spacious, stunning, and impeccably clean. Location: Perfect location. Staff: The most memorable part of our stay was the receptionist and the concierge who welcomed us so warmly. It was the perfect stay to our honeymoon, and we truly appreciated the personal touch. Thank you!

- really nice interior. It is a really beautiful hacienda, nicely decorated - practical location close to a lot of nice restaurants - helpful personnel - has a free parking spot just 200m from the property which comes very handy

Maybe the only thing I would mention is the loud music from the bar next door, which kept on playing music well after midnight. Not a big bother though if you have ear plugs.

The hotel was excellent as a haven from the busy street outside. The hotel location worked for us as it was close to the old city centre and many good eating places.

The hotel is located next to an entertainment venue which plays music at extremely high volume in the garden adjacent to the hotel and is particularly intrusive at weekends.

The three pools were lovely. The staff was amazing! They were very friendly and had great recommendations. The rooms were clean and comfortable. We even had an outdoor area. The room was quiet and walkable to many sights, restaurants ad shops.

Everything was great!

The location was great! We were able to walk everywhere which was nice. Uber was also available for places a little further away. Many fantastic restaurants near by. Check out Bacchas wine bar next door. Great Italian food and good selection of wines.

It was a little overpriced.

gorgeous buildings, very kind staff, perfect location, pools, nearby parking, unique art, an oasis of peace, large room with patio and very private. They setup a crib for us as well and let us stay a bit late with our baby.

would have loved more robust food options, but plenty nearby. AC was not super strong, but we were in a heatwave. Not much negative to say

The rooms were huge and the bed was comfortable. The staff was friendly. The property is large, too.

The drain in the sink and shower needed to be snaked as it was not draining properly. The bathroom was also decorated like it was unfinished (it was finished).

I really enjoyed my time at Hacienda Merida VIP. The building has historical charm and there’s no better way to feel the weight of Merida’s history. The room was very big and comfortable, with a balcony overlooking the swimming pool area. They actually had 3 pools, one for each section. One of the highlights is the location, right in the middle of the old town. Everything we wanted to visit was within a 10-minute walking distance. It was a great stay!

The hotel grounds are beautiful, better than in the pictures. Our room was huge and so were the bathroom and the walk-in closet; also very clean. The pool is big and since there are only five rooms in the hotel one can pretty much have it all to themselves. If not, there are two more pools at the other adjacent hotel (same owner). The owner, Philippe, is very nice and has good recommendations for restaurants. The breakfast was very good with various choices, served by professional Franco (sorry, not sure of spelling).

Nothing we can think of.

The location, the ambience and the hotel stuff. It's a peaceful oasis in the heart of Merida with nice ambience. During our stay we encounter a health issue and the hotel stuff was very helpful and attentive.

The pool was not very clean.