This property is astonishing. Such a beautiful boutique hotel. Our room was gorgeous with a very private and comfortable terrace. It felt like a total privilege to stay here. The staff were just wonderful. Sophie and Oliver made us feel so welcome. The location is pretty good near to the centre of town. Parking was so easy and secure.

I have one tiny criticism. For such a luxurious stay please don’t penny pinch and charge extra for the inclusive breakfast coffee refill or the 2 Nespresso pods in the room. It’s a tiny thing but that’s the only reason I don’t score this place a 10. High end guests would rather you just added the $100MEX to the room charge and included those sort of things. It felt just a bit mean spirited I’m sorry to say.

Beautiful, clean, stylish and very friendly staff. They have private parking as well. Highly recommend this place overall!

Only minus is that they do not have a separate hand hels shower head in the showers, just a regular shower and sometimes the water pressure was not the best. Also, once during our 4-night stay there was not hot water coming from the shower.

Beautiful room - pool just there ready for a swim in the morning. Staff helpful. Great linen provided to give a comfortable sleep .

A bit of a walk to the centre for restaurants and no food in this hotel. The sister hotel does good and you can order room service but a bit of a nuisance also when we needed it (ie raining) there was a long delay .

What a fabulous stay! We spent two nights at Mas Palomas Concept House. We were warmly greeted by staff, and shown our room. The bed was comfortable, the air conditioning good, and a lovely little pool. The whole hotel only has four rooms so you are well looked after. You are able to get breakfast and dinner (if you want) and the sister hotel around the corner. There is a loading bay outside to drop bags, and a private carpark to keep your car in. The staff communicate by Whatsapp if they aren't at the desk, and you are able to come and go as if its your own house. The hotel has been done up really beautifully. Even when we found our shower drain was blocked, the staff fixed when we went out for a walk our first evening, and we didn't have any more problems after that. The team also recommend a fabulous restaurant in Merida, and we are so grateful for how lovely they were! You are also only a short walk from central Merida, but just outside which means its very quiet at night.

Nothing!

The customer service was top notch. Anything and everything we asked was provided. The parking was easy on the parallel street behind the hotel. The pool was regularly maintained and well kept. The breakfast menu was decent. Overall the experience was great and the mattress was amazing to sleep after some long days of sight seeings.

Bathroom was small for tall persons. Hot water takes some time and water provided seems to be filtered tap.

The room was immaculate, the staff was wonderful. Did not realize that it was so small (7 rooms?), so it felt like we had it all to ourselves. Parking was off-site down the block.

It was so nice to have breakfast delivered (and delicious), but we did wait quite a while for it to arrive from the other location. Would have ordered a bit earlier if we had known.

From the warm, attentive staff to Chef Pablo Luque himself, we were cared for at Más Palomas. By the end of our stay (and our tenth time in the wonderful pool), it is without a doubt the premier boutique hotel we’ve had the pleasure of staying at. In fact, its level of service and quality of amenities outdoes most hotels, period.

The property was stunning 🤩 with a lap pool, gorgeous rooms, and good AC! I was treated wonderfully by the young woman and the front desk. She was very kind and attentive. I’m so sorry I did not write down her name.

I really enjoyed the property and have no complaints.

- Modern, charming and intimate place - Spacious rooms

- Some stuff were malfunctioning - Most services are externalized (room service, laundry, breakfast, parking…) - Our room got flooded with rain, most likely due to leaks in windows - The pool is very small

Lovely property, very pretty, very comfortable beds just a little further out of the main centre than i would have liked.