The staff and the location were exceptional. The property was easy to locate and beautifully designed/decorated. The staff was incredibly helpful in organizing my late check-in.

Perhaps more breakfast options—it was pricey and not the best.

Everything was exceptional. The location is perfect, with easy access to the attractions (Arab league square, Gautier neighborhood, Cathedral Sacré Coeur) and a lovely neighborhood to explore. We were pleasantly surprised with an upgrade to the master suite, which offered a spacious layout, a balcony, and beautiful views. The room was spotless, the bed and sheets were incredibly soft, and the air conditioning worked perfectly, making our stay very comfortable in the heat of Casablanca. Breakfast was excellent, with a wide variety of fresh and tasty options, both European and Moroccan. The hotel also has impressive amenities: a rooftop restaurant and bar with stunning views, a well-equipped gym, and a relaxing spa. Everything was to a very high standard. Above all, the staff were consistently professional, kind, and helpful, always ensuring we had everything we needed (including keeping our luggage while we explored the country). This combination of comfort, amenities, and outstanding service made our stay unforgettable. I highly recommend this boutique hotel!

There is nothing to dislike

The staff were very friendly and accommodating! From the moment I arrived at the hotel they were welcoming. They accommodated my late check-in time (flight got in late) and were very kind and helpful at check-in. The room was spacious with a large comfortable bed and great pillows. There was a convenient work station and a charming view of downtown Casablanca. Though the hotel is centrally located and looks onto a main street the room was quiet and easy to rest inside of. The breakfast in the morning was great-- it featured a buffet with morrocan and European options, and a wide variety of freshly squeezed juices. Check-out was smooth.

I very much appreciate the centrality of environmentalism however at times walking out into the hallway, which remains dark until the sensor responds to your presence, feels a bit funny.

Clean, location, comfort, shower felt amazing.

Smoking on rooftops was horrible. English was the only channel out of all the channels that did not work in either of our rooms.

I stayed at JM Suites Hotel in Casablanca. Overall, it was a good experience — not outstanding, but solid and comfortable. The best part is the excellent location, close to key landmarks and convenient for getting around the city. The staff were friendly and welcoming, and the cleanliness throughout the hotel was great. I also appreciated that they provided a shataf in the toilet upon request, which made the stay more comfortable. A good choice for a short stay in Casablanca.

We had an amazing stay at JM Suites Hotel in Casablanca! The eco-friendly ethos of the hotel is truly commendable, seamlessly blending sustainability with comfort. The highlight of my experience was the incredible staff, who were attentive, friendly, and went above and beyond to ensure my stay was perfect. The breakfast buffet was absolutely out of this world, featuring a delightful array of fresh, local ingredients. From delicious pastries to hearty Moroccan dishes, each bite was a treat. Overall, JM Suites Hotel is a fantastic choice for anyone visiting Casablanca, offering exceptional service and a memorable dining experience! Highly recommended!

The breakfast was excellent but you had to pay extra. There was plenty of variety of fruit, grains, cereal, dried fruit and nuts, juices, Moroccan and western. The staff was extremely helpful with directions. It was Ramadan so the restaurants inside were closed but they had a nice room service. The bed and shower were wonderful with a white robe hanging for use after the shower! They even accommodated me 2 hours earlier than check-in time. Thank you!

That the breakfast wasn’t included in Booking.com. It only gave an option for all the meals with the room.

The staff, especially Marwan the receptionist who was on duty several times whilst we were there, was awesome. He was professional, friendly and went beyond his role to be of assistance to us whenever we had questions about the hotel or about Casablanca. He truly is an exceptional staff member. The pillows were so very comfortable - some of the best ever!! Love how dark the rooms are too for sleeping in.

The virtual butler is annoying to use for basic information - maybe just have a printed sheet in the room - it would save a LOT of time and effort for time poor travellers. It would be helpful if the menus also had an English translation for non-French speaking travellers.

The location was good- we walked to all the tourist sights. The room was large, comfortable and clean. Breakfast and room service was delicious.

Need more hooks to hang towels in bathroom. A small table and chairs too, would be helpful. We booked this hotel as it had a restaurant and we would be there during Ramadan and also my husband birthday. When we arrived we were told the restaurant was not open, only room service. We should have been advised prior to arrival the restaurant would be closed. Also the rooftop terrace looked really good, but it was also closed. We were disappointed about the lack of communication

The place is kept clean, rooms are spacious and the staff are hospitable. There is a water kettle and mini fridge in the room. The housekeeping staff clean the rooms everyday, provide fresh towels, mineral water bottles, tea & coffee sachets. The breakfast spread is good, but a small change would be nice. It could get boring after a day. The location is at 3 minutes walk from the sacred heart church and a park.

The rooftop restaurant and the spa were not functional during our visit.