The staff were all delightful, my room was comfortable and a good breakfast was served. There were many different types of people staying there, tourists, Moroccans and families.It was very city centre, lots of traffic but it did not keep me awake at night. I could walk to the medina, mosque and lighthouse. The sounds from the mosque were beautiful. The staff were very helpful getting me taxis and suggesting where to eat.

Great Stay with Amazing Hospitality

This is my second reservation at this hotel, and once again, I’m so impressed with the excellent service. The staff, especially Meriem, continues to go above and beyond to ensure everything is perfect. She’s incredibly kind, professional, and always ready to help with a smile. The hotel itself is clean, comfortable, and feels like home away from home. They genuinely care about their guests, and it shows in every detail. I would absolutely recommend this place to anyone visiting the area.

All staff at Winsor Hotel City Center are very friendly and helpful. I would like to make special mention about Adil at the Front Desk who made my stay very pleasant and helped me in guiding the routes how to move around the city to reach different places I needed to visit for the purpose of my trip to Casablanca. I would like to mention about Yasser too for his friendliness and helping attitude in this regard. All the staff who prepared and served Breakfast are very caring.

The helpfulness of the staff at the counter was very much appreciated. Unfortunately, we ran into severe traffic problems as we were trying to get back to the airport and if it had not been for the help. We would not have made our connection. We very much appreciated this as we did their helpfulness in general and directing us around the immediate location. The property is located in a very central place with access to all the immediate restaurants and sites. Highly recommend and great value for the price.

Exceptional Service and Kindness!

I had the pleasure of staying at this hotel and the experience was made even better by Meriem, who provided outstanding customer service. She was incredibly kind and helpful, always with a positive attitude and ready to assist with anything I needed. Her professionalism and attentiveness made my stay much more enjoyable, and I truly appreciate her effort. I highly recommend this place to anyone looking for a welcoming and comfortable stay. Thank you again, Meriem!

Hi there, I wanted to reach out and share my recent experience at your hotel. I must say, I had a really great time! The staff was amazing and made my stay truly enjoyable. Huge thanks to Fouzai, Karima, Hanane, and Mr. Hassan for their outstanding service. They went above and beyond to make sure I had everything I needed during my stay. Overall, I was impressed with the level of hospitality and professionalism I encountered throughout my visit. It's always a pleasure to be greeted by such a friendly and efficient team. Keep up the fantastic work! Looking forward to my next visit, Rachid saidi

The staff was very helpful and nice, the room was very comfortable, especially the beds. There was a mini fridge where we could keep our drinks cool, as well as a working ac. The breakfast was very good, a mix of European and Moroccan dishes/pastries.

The hotel is situated next to a very busy road and a roundabout, and the insane traffic doesn't stop even at night. At 3am we could still hear a lot of traffic noise, so that is something to be aware of.

Staff were very kind and helpful. The room was spacious, and the bed was comfortable to sleep on. Excellent location for the main city centre right at the roundabout. Most importantly, it's worth the price. Breakfast was OK.

The negative aspect was bathroom drainage, which was a bit clogged. It was time taking to drain the water after every shower.

The Windsor Hotel, despite being listed as a 3.5-star establishment on booking platforms, exceeded all expectations and felt like a luxurious 5-star experience. Its prime location offered easy access to everything, making it incredibly convenient. I stayed for four nights, The hotel's staff, from the welcoming receptionists to the diligent cleaning team, provided exceptional service with attention to detail. The cleanliness and upkeep were impeccable, surpassing expectations for a hotel of this rating. The Windsor Hotel boasted luxurious amenities and tastefully decorated rooms that exuded elegance and comfort. The on-site restaurant served a delightful breakfast, complemented by attentive service. In conclusion, the Windsor Hotel is an unforgettable gem. Its location, with exceptional service and luxurious amenities, creates an experience far beyond its star rating. Highly recommended for an exceptional stay."

I had an exceptional stay at this hotel , Everything was perfect , clean and comfortable rooms, excellent amenities, and a fantastic location. What truly stood out was the manager's professionalism and respect. He was always available and went above and beyond to ensure all our needs were met. Highly recommend this hotel and its outstanding team.