Room neatness. Staff very accommodating. They have listening ear and attend to you as soon as you complained.

- I was disappointed when I heard that I was not entitled to breakfast, bcos while booking I saw breakfast inclusive. - I was disappointed when I could not watch live Premiership Football Match and other matches. Not even any EPL, La liga, Italia, bundesliga etc. _ The hand shower was not good, we complain it need replacement, but nothing was done to it. - I was not happy when I was told to pay for early arrival bcos of my flight and I have to keep my luggage with the reception and attend my lecture immediately.

I had a great experience at Mid Town Hotel. The location is excellent, very central and convenient. The staff were friendly and helpful, especially the gentleman at the reception who was kind and welcoming. I didn’t get the chance to try the breakfast or dinner since I arrived too late, but overall, everything else made up for it. I really enjoyed my stay, and when I return to Casablanca, I’ll definitely come back to Mid Town Hotel.

everything was good for me.

Absolutely loved my stay at Mid Town Hotel Casablanca! The rooms were spacious, clean and well-equipped—perfect for relaxation after a day exploring the city. The staff super attentive and made me feel right at home, and the central location in Quartier Gauthier meant we were just minutes from the Hassan II Mosque, Twin Center and top restaurants. Excellent value, great service, and a fantastic home base in Casablanca. Highly recommend! 🙌”

Size of room was excellent. Movie channels for nightime viewing no hassle. Bed comfortable and huge. Breakfast adequate, omelette and pastries, lovely espresso. Staff all friendly and attentive, spe ial mention to our 2 reception dudes Abdo and Adil ordering us taxis, and generally looking after us. Professional and attentive throughout our stay which we extended twice! Says it all. Recommended by myself and partner. Cheers 🍻

Nothing really ....all good!

Staff was great and very helpful. The hotel was easy to find and in a great location. Clean and good to rest after a long flight. Would recommend!

Some maintenance might be needed, at least in the room I stayed at. The shower would not properly close and the bathroom would be soaked after a shower.

Very comfortable, spacious, room with balcony. Nice staff. Clean. Nice bathroom size. Markets and restaurants near by. Quick elevators.

Breakfast was a disaster. Every single table was dirty, no staff attending breakfast room, unable to get something to drink. Food spilled on breakfast counters left as is. Walked out and ate somewhere else. Wifi was temperamental. Shower water leaks on to bathroom floor pretty badly.

Our room was huge, spotlessly clean, the bed truly extra-large and very comfy with great quality bedding. Staff was super friendly, both when checking in and out, and at breakfast. The breakfast buffet was varied and food offered was delicious.

A minor annoyance was that the shower door wasn't sealed very well and water kept leaking out onto the bathroom floor. It's maybe good to know that the location is not super close to the main attractions of the city, but still in easy enough walking distance/just a short taxi ride away.

- Customer service is fantastic. - The huge selection for breakfast was AMAZING. - The bed is BRILLIANT - one of the comfiest sleeps I’ve ever had. - the AC is amazing - great location - the decor is simple and beautiful - good toiletries but no bidet shower/shatafa or facility for istinja. The overall experience, despite the initial hiccups, was 10/10 I would definitely recommend this hotel to all.

- The room we were initially given had a broken shower door and water would leak onto the floor. The sink drain was also blocked. — but the replacement room had no issues - the only major issue is no bidet shower/ shatafa for istinja to clean your self after going to the toilet.

The hotel is positioned very close to Casa port train just 1.5 kms away. From outside the hotel on the roadside, comfortably taxis can be taken for just 10 MAD. Twin center is just away by 150 meters. Hotel India corner is very close by to twin center. I especially was missing Indian food and it was sure a relief. (but beware the food menu at India corner is costly, nothing is available for less than 100 MAD). From Casa port station, comfortably trains to Airport can be had. These are about the proximity points. About the hotel itself, there was this lady at reception, who went out of the way to talk to the cab guy in French to help me. There was Karim reception manager, who on the final day of my stay, upon request had breakfast packed for the next day early morning check out. The hotel is very quiet but don't expect great views from the balcony as it's not in the main street. From the hotel Mohamed V square, Sacred Heart Cathedral, Hassan II Mosque are all commutable by public bus transport. Breakfast was good and the staff serving coffee was exceptionally polite and friendly. The hotel room is very spacious and fridge, owen are all available. Overall it's good choice for people and I didn't have any regrets.

Nothing.

The location was excellent. The spaciousroom and lovely backony.The staff were beautiful and kind and the daily cleaning services were superb

There should be provision of pots plates and spoons. Not wait for customers to request,