In more than 50 years of travel, I have never encountered such a kind and helpful staff. One example: we asked about public transport to a destination far, far from the tourist trail, connected to our family history. Intrigued, they dove into research and found us a variety of ways to get there, at different price points. The family pilgrimage was greatly enriched by their help, and when we returned, they all (including the owner) wanted to hear about it, and the family tie to that spot. It was that way with everything. One night, when we got back to the hotel late as well as cold, tired, and hungry, they made us soup and toast while we warmed up. The hospitality and warmth were so genuine, and the hotel itself so charming — our room had huge windows with some stained glass, and looked out on a flowering tree) that I would never stay anywhere else in Rotterdam.

We stayed at this lovely, cozy hotel located in the city center. Our triple room was clean and spacious, which made our stay comfortable. The breakfast was not really special but had good variety and was filling enough to start the day. The staff were very kind and helpful throughout our stay. Overall, it's great value for money - you get what you pay for and even a bit more.

We had a room facing the street, and there was some noise from renovation work across the road. Of course this wasn't really the hotel's fault.

The first floor apartment was very spacious and well provisioned with all amenities. You will have to master the steep narrow double flight stairs to the apartment ( very typical of Dutch design), no problem for us. Very good and large bed, good shower.

The toilet is very small and virtually impossible to use with the door shut. There’s space outside the room but the door is fitted very close. There’s space outside toilet looks out onto the kitchen, there is no extraction fan . . . Just hang the door differently and all will be ok.

A nice quiet place with a room that was the right size for just me. The owner/manager was very friendly, and we had common interest in my visit (we both play Ingress). A great little spot, a short walk away from the city centre. 20 minute walk with full back pack to Rotterdam Centraal. All flat.

Possibly the only thing I didn't like was me not realising air conditioning existed! As it was quite warm overnight, having eventually found the remote control for the AC (it really wasn't hidden or anything like that ... it was just me!), then it was perfect!

Nice staff: friendly and helpful, they are reachable 24/7. The hotel is looking humble from outside, there is no "great entrance" or double door, actually, you have to use a doorbell to enter the hotel. But once inside you are met with nice people that work there, quick service and cozy interior. Rooms are nice and tidy, with huge panoramic window and two sets of curtains to keep the room extra dark during your sleep. The beds are comfy, with warm blankets and puffy pillows. Bathroom is as-clean-as-new with all the nessessary utilities (toilet paper, soap, towels).

Room view: as we were living on the first floor, window was facing other buildings that were obstructing the city view.

The people, all the people working there were super kind and helpful in every way. The Garden Terrace is lovely, and the breakfast is extensive and really super. Lift is great as stairs are very narrow. From outside it perhaps doesn't look much but inside its a really nice family hotel which I can recommend. And it has twin rooms which many hotels in Rotterdam do not.

Mosquitos but not the hotels fault. I opened the window as it had trees outside the window. Should have stuck to the AC which the room had and was working perfectly.

The hotel gave me a very nice ground floor room with my own external door leading to a semi-private sitting-out area and the hotel's small but charming back garden beyond. The ambience of my room was very pleasant, with striking decor on the wall behind the bed, and good quality lighting fixtures. The cork (rather than plastic) swipecard by way of a room 'key' was an interesting and eco-friendly feature. I appreciated having tea and coffee making facilities in the room. My bathroom had a substantial bathtub, and I enjoyed making full use of this. The hotel's buffet breakfast was very nice, with a good range of food and drink on offer. Staff were all friendly and helpful, and although it's quite a small hotel, their reception desk was manned around the clock. The hotel was conveniently located on the edge of the Museums Quarter, on a tram route and just 4 minutes walk from a metro station (Dijkzigt).

I could have done with a thicker covering on my bed for the chilly night-time temperature.

A very nice little hotel a short distance from the city centre and handy for tram (Line 4) or Metro (Dijkzigt). I had a very comfortable single room. Breakfast was very good. There's a number of nice bars at the end of the road, and an ice-cream shop that opens late. A good base for exploring Rotterdam by tram, metro or foot.

Very little to complain about. The building next door was under renovation so the entrance to the hotel is a little hidden but no great problem. Stairs are very steep, so probably not ideal for those with limited mobility but there is a lift.

This small hotel is perfectly located near major cultural features, shopping opportunities, and restaurants. The staff are outstanding: courteous, helpful, welcoming. Our room was lovely and well appointed, with a super comfortable bed!The breakfast is especially good, with a wide variety for all tastes. There is public transport very near the entrance. We feel so fortunate to have found the Hotel Van Walsum and highly recommend it!

Nothing.

A lovely family-run hotel. Staff were friendly and professional. Rooms were spacious with decent bathroom. The buffet breakfast was fresh and plentiful with scrambled eggs, boiled eggs and bacon - plus loads of pastries, yoghurts, fruit and cold meats / cheeses. Good coffee machine too. Nice little garden at the rear of the breakfast room to take your coffee afterwards. The small bar area was handy to meet up before a night out. Although the number 4 tram was under renovation, it was a few minutes walk to the metro or under ten mins walk into the city centre, through a street of bars and cafes, with two supermarkets.

Was all very good.