The hotel room was comfortable and spacious enough for one person. The double bed was very comfortable as were the pillows. Plenty of sockets as well for charging. Shower was great and modern. Aircon worked great and also could open the windows if wanted to. I also must say that Sam, the owner and person i was communicating with over Whatsapp was very responsive and helpful.

Despite communication being really good and Sam being able to help me through that, I did have a lot of trouble with the self-check in. I understood it was self-check in and I have done many in my past travels with no issues, however, I wasn't a fan of this system's. As a traveller from overseas, I have a data only sim card. To check-in you will need a sim card that can receive SMS in order for you to verify to collect the virtual key. Thankfully, Sam was great and was able to help me through an alternate means.

Location and responsive staff

Check-in process was a nightmare. I received close to a dozen emails from the hotel prior to arrival. Watch the youtube video, download the app and all that. Still my app didn’t let me open the room door. I went back down stairs from the three floor, redid my check-in at the kiosk (took me ages to figure out where is the confirmation code), and eventually called the service. The help came quickly and the problem was solved. I stayed at many unmanned hotels. None of them had such a complicated/ botched process. My advice: forget abut JustIn.

The room is clean, comfortable, and actually a lot nicer than I expected. I really recovered well after a week in the room, post-Mysteryland, pre and post-Rotterdam Rave Festival, even with a couple of wfh days in between. Location is also quite excellent: close enough to the center to be minutes away from the good foodie/restaurant area but far enough to ensure some peace and quiet.

Sound from other rooms, especially from above. Typical Holland quirks.

size and comfort of the room, comfortable bed, nice view to a back-garden from the window. good facilities as well (coffee machine, boiler, coffee capsules and tea). Common kitchen for all the tenants was an asset.

the cleaning could have been better. realised that the towels were not being changed, but just refolded, even though I had left one aside to be changed. I have also tried to open the window to refresh the air but it was impossible to do it.

Checking in and out was easy. Accessing the building via mobile was great. Also, being able to contact the helpdesk via WhatsApp was very handy, and they were quick to respond. The room was clean and comfortable. The shower in particular was immense!

The room spec said there was a shared kitchen, however, there were no cooking or food storage facilities. It was a sink and cupboards full of extra amenities for the room. I didn't mind this, but came with a certain expectation of being able to prepare meals during my stay.

The location is very nice, we also got a view to the river. Size of room was about right. The shower is not thought through, the water was spilling inside of the room.

The self checkin was bit problematic. We did not get the pin for entrance as was written in email, but fortunately one of the staff let us in.

Lovely room. Great facilities and amenities. Beautiful location, close to the tram and water. Great restaurants nearby also. Comfy bed and spacious room.

Check in can be a bit of a struggle, especially if you’re from overseas and don’t have a local number. The bathroom door is transparent glass so there is no privacy. Also was very noisy, either other people in the building or the neighbours but the first night was very loud. Thin walls.

1. Scenic and peasful park 2. Good location - all shops, cafes and laundry nearby. Rotterdam Centraal in 10 min 3. Room was comfortable with a lot of lights and space)

1. We hadn't had a kettle in the room. We tried to contact admins with this problem in chat for 3 days, but the staff began to solve it only after a personal call from us 2. Booking indicated that earlier arrival is possible. I have written to the staff about this several times. But still we had to wait half an hour in front of the hotel because they were (suddenly) not aware of it 3. Transport problems left us without shampoo for two weeks. Although toiletries things were provided *. There is a kitchen, but it is empty - no plates or glasses) **Interesting design - transparent bathroom door is right in from of windows, which opens for the nearest building, which is one meter away from**

The location of the place is very convenient 15 minutes by walk to the centre station and it’s very quiet. You wake up with the birds singing you kind of feel that you are in the countryside, but you’re really nearby everything you need there is restaurants around the place is clean elegant, very convenient. Totally recommend it

The location was great, the room was lovely and comfortable.

The procedure for entering on arrival is a little awkward and not the best experience after a long journey. However, once in for the first time, it is all very easy, and given the cost compared to other options it is worth the slight inconvenience.