The room had the most comfortable bed I think I've ever slept in. The hotel was exactly as advertised which is huge given I've booked other hotels and been disappointed.

Bathroom upgrade please.

The staff were amazing...very friendly and welcoming. Our room was spacious, clean and beds were very comfortable. The location is excellent. Safe walking distance to places of interest...and close to the Bus hub, supermarket and cafes.

Nothing to not like. This hotel is old but currently under renovations...but will be stunning when completed...only minor disruption. We will definitely come back.

I had a single bed & room. A small window looking at the building opposite. It was nothing flash but it was very clean and I was comfortable. Small fridge. Great shower. Something to put your case on would be useful. A kind of cool art deco building which I liked. Parking was helpful. Location is very handy. I enjoyed my stay.

It would be nice if the rubbish was cleaned up on the outside, on the fire escape stairs, outside from the windows. Also nice if the window was on a latch and you could securely leave a window open for some air. Loo roll holder in a ridiculous place, but not really much of a problem.

It was a pleasant surprise to know that the Queen had stayed at the hotel long time ago. The room was small but very cozy, included an electric blanket and everything you could ask for in a hotel. Contrary to some of the reviews, the place was quiet although was a little squeaky due to the wooden structure. Overall, it was good value for money with lots of food options around.

I would not recommend they change anything else they will loose the vintage feel.

It was easy to find, close to everything and comfy

There was a window in the bathroom that was permanently open that had a cold breeze come though, thankfully there was a door to shut the bathroom but was annoying when trying to shower and the curtain was blowing into the shower, also I was happy to keep re-using my towels over the few days I was there and they were changed everyday (lots of washing) the tv remote didn’t seem to work very well and there was a huge dust web hanging on the ceiling.

Nice spacious room / Central location / close to many attractions / friendly helpful staff / liked the art deco style of the place / great to have dining options in-house

Noise from traffic on weekdays (not weekends) was the worst thing. While they have double glazed part of the room, the curved window was not. Add in the hotel is on one of the main one-way thoroughfares through the city, so lots of trucks are rumbling past from 5am. Not the hotel's fault but the local council who were short-sighted when they decided to put a main thoroughfare right through the city beside hotels Also very easy to get woken during night by my neighbour slamming door / flushing loo etc. Walls must be thin with little soundproofing.

The hotel is very nice. Situated in between the railway station and the Octagon. On the first floor there is a pub I guess, and a restaurants where You can have a tasty dinner. The room was small but very cosy. The personnel is helpful and give an advice if required.

Beds not too soft Good internet.

Has arranged to check out late so could have shower after athletics competition. A note was written but I was still called about it which put a bit of pressure on. Then on return 'oh here's the note...'

The staff were keen to assist with any concerns we had. The location was super central so getting anywhere in the city centre was a breeze. The beds were super comfortable, and given the cool weather, we appreciated the electric blankets. The water pressure in the showers was excellent as well.

If you are a little on the larger size, the bathrooms may not be the easiest to shower in, given the era the hotel was built in.

Has everything you need in one spot as you can dine downstairs or pop through to the bar. Located 2 mins walk from the octagon. Quirky building with a Magic/magicians theme, with all sorts of posters and articles that were cool.