We asked for a ground floor unit and this was the only one available. Basically it suited our needs and was relatively comfortable. Off-street parking was included which was important to us.

Because it was small it didn't have a proper kitchen area like the other units and wasn't supplied with toiletries that according to the notice in the room should have been there We were not informed that it was smaller than the rest and normally used as an extension to the adjoining suite.

Great location, good sized room and bathroom, nice toiletries, Free Netflix which was great. The host was helpful and showed me to my room and also how to open the door with the card key. The guest folder was full of information. Good parking. Not too far from the Park Run at the Botanic Gardens.

No lift, so having to drag a heavy suitcase upstairs could be annoying.

One of the best Motels I've ever stayed in New Zealand. Very quiet even though central, spacious, clean, comfortable bed and seating area. The only Motel or Hotel so far with a water filter in the kitchen to avoid the chlorine taste. Immediate upgrade to disability unit as my daughter had an accident recently and could not climb stairs. I will definitely come again

We only stayed for one night, would have loved to stay longer. Nothing negative that I could think of.

Very well located, being close to The Octagon, but not a particularly busy street. Rooms very spacious with a separate kitchen/lounge and bedroom - more like a small self-contained unit. Well equipped and comfortable. Staff friendly and helpful. A lot to like but not outstanding.

Nothing unsatisfactory. Parking is a little tight, but the steep topography makes this inevitable. Fully priced, but tariffs were consistent for the location.

It was between downtown and the Mercy Hospital, which was just what I needed. The suite was very clean and comfortable.

Bit of a hike up the steps to the 3rd level. Was out for a couple of hours one morning and told the housekeeping staff on my way down the stairs. They didn't get to my room, though, until I was back eating lunch and then said they could not come in if I was there. Just seemed a bit odd - when I was telling them a room was empty for the next couple of hours - and they did not take advantage of that.

We were on the top floor at the back and it was quiet. 5 min walk to the central bus station. The kitchen was well equipped, even kitchen paper towels were there. The laundry was free and the dryer cost 2 dollars. Non smoking throughout, also outside. Thank you!

We did not need cleaning and change of towels every day. Less would be better.

The staff were friendly, easy to talk to and gave good local info. The whole place was spotless.Spacious room and very comfortable bed.The shower was a bit small for my man 😜 ( he's 6ft 1).It was great to have an on site laundry and detergent was provided. And there was plenty of onsite parking.This is a good location for the city centre.

Only the shower cubicle ( see above). I didn't have a problem with it as I'm small.😁

very good location and good room facilities

the wifi appears not to be secured; , it seems to have been changed so that a password is not required to join. so i didn't attempt to pay any bills or do any bank transactions on line. I do not own a smart phone so depend on wifi.. Luckily there was nothing urgent (financially) that i had to pay or access on line during my stay.

Motel on York is very close to the city centre. We had a room on the third floor which gave us a great view over the city and was bright and light. There were a few restaurants near by

The bed was a little hard for my liking but my partner found it comfortable. We were three floors up and there is no lift. Luckily we were able to park at that level otherwise,as an older couple, we would have struggled with our luggage.

Felt comfortable and safe the whole time I was there

Definitely not complaining - just thought you may like to be aware of the following - Unsure if the bathroom has a fan or if I just didn't work out how to use it? Toilet seat may be broken - moved while sitting on it. Shower door may not seal properly - it might have been a user error, just thought I would mention it.