Pros: The hotel room is very attractive; staff are very helpful; the breakfast is fantastic; and we had a delicious dinner at the hotel's Italian restaurant. The location is reasonably convenient for most activities--about a 15 minute walk from the Ferry/Aker Brygge/ Nobel Peace Center area.

Cons: While we enjoyed our stay, there were a few things we didn't like. The bathroom was very large and attractive, but strangely designed--the sink area was the size of one in a ship's cabin and there was almost nowhere to put our stuff, the sink itself was about two or three inches deep, and there were no hooks anywhere. Please add hooks for hand towels near the sink, at the very least! Also, there are a bunch of bars directly across from the hotel, and there was a LOT of noise coming from the bars until very late at night even on weeknights. We were on the top floor and it was still extremely loud. The cleaners made the bed every day, but didn't hang, straighten, or replace the towels--just left them wet and crumbled.

The staff are delightful - at reception, breakfast & housekeeping- always smiling & helpful. Wonderful breakfasts - loved the choice & quality of the food. Thank you for providing such a great variety of healthy options! Comfortable room with modern amenities. Ideally located for walking to all the sights of Oslo - such a lovely city, with a calm and relaxed vibe. We thoroughly enjoyed our stay.

Nothing we didn’t like, but these suggestions might be helpful as improvements: 1. Some nice, luxury new towels would be great! 2. A few more English speaking channels on the TV would be helpful. 3. The addition of a bar would be an asset, also with bar snacks.

The staff members of the hotel were very helpful. The breakfast buffet was amazing. That was definitely one of the best we’ve ever had in a hotel.

It was very cold, temperature wise, in general in the hotel and in the room. We couldn’t adjust the temperature to our comfort, although maintenance did look after the problem. Other than that, everything was great.

The hotel staff went above and beyond to help our travel companions, who inadvertently left their passports in the Oslo hotel safe. We traveled to Bergen by train and stayed in the Thon Rosenkrantz in Bergen as well. We discovered the issue fairly late at night, and had less than 24 hours to figure out how to get the passport from Oslo to Bergen, as we were due to leave Bergen and fly home to the US at 5 am the following day. A member of the Oslo staff actually went to the train station to see if the conductor could bring it with him on his overnight train journey. He couldn't. A Bergen staff member was able to contact a luggage courier service, past 11 pm, and arrange for them to pick up the passport and get it to us the next evening. Huge kudos to the staff at both hotels for helping our friends avoid a catastrophe. The breakfast was phenomenal and the location city center was perfect.

Towels on the thin side

Great location. It was quiet and within walking distance to everything we wanted to visit for just a couple of days in Oslo. The hotel is also very close to public transport for trams, trains, getting to and from airport and central station. Our room wasn’t huge, but plenty big enough, with high quality facilities and furnishings, and out-of-the-ordinary and interesting decor and design. Processes for check-in and -out were simple and smooth,and staff were very helpful and straightforward. Everything we needed for a short stay.

It was a pity that we needed to catch an early flight out of Oslo, and we missed the hotel breakfast we had paid for. A bar would be nice, but there are also plenty of options very close to the hotel.

Cute efficient boutique hotel. Exceptional staff and incredible breakfast. Loved the lobby coffee tea and sparkling/still water spigot to fill your water bottle. Tram stop right outside hotel and you can walk everywhere easily. Loved the hotel staff especially the cook who recommended dishes to me every morning. The lox, herring and shrimp were delicious. They had freshly baked breads and more food than you can eat and beautifully presented. We never had to eat lunch!

We probably should have selected a larger room!

Good location, friendly and helpful staff, Oslo’s best breakfast definitely lived up to the title.

The TV didn’t work the first day and the shower was flooding the whole bathroom, we reported it and were advised that they would look at it whilst we were out for the day, however it wasn’t as they only have one janitor and he was day off, the same happened the next day as he was off sick, I fixed it myself in the end. I can’t fault the staff they were very attentive and it’s not their fault the hotel only has one person to deal with repairs.

Location was perfect, breakfast is fabulous like advertised (lots of choice with incredibly flavourful options. They take real care to provide a top service), staff were friendly and helpful. The bathroom was also excellent: a non-leaky shower is a dream. Coffee/tea provision was plentiful - a kettle and a nespresso machine which is a rarity these days!

The only complaint is the pillows on the bed - they were feather and INCREDIBLY flat. This made sleep difficult (but I know we are fussy sleepers so in a lot of ways this cannot be helped.).

Such a wonderful hotel in a great location with friendly staff. Breakfast was plentiful with loads of choices with fresh ingredients. We arrived early at the hotel just to drop our bags and was surprised when they said they had rooms available, so we were able to check-in early and explore Oslo. The hotel reception provided reccomendations on places to visit and see, along with resturant reccomendations for dinner, which we followed and were excellent. Room is spacious enough with all the amentities one would need, along with being clean and comfortable.

Can't fault the hotel at all, so nothing.

All the staff I encountered were lovely, breakfast spread was excellent and location is very good (about 8 min walk to National Theatre airport express station / 5 min walk to main centre). Gym was decent as far as hotel gyms go.

Bathroom facilities need to be upgraded - only toiletries provided were bar soap and shower gel; shower doors don’t fully seal so water goes everywhere; wall-mounted hairdryers are of the kind you would find in a motel. Gym needs more light.