Very friendly staff. Great reception area. Historic place. Super central location. Very comfy bed.

Didn't quite feel like a 5-star hotel; little things were off: low shower pressure; ugly view from the windows; neither traditional waffles nor Norwegian brown cheese at breakfast; too tightly packed breakfast area; very annoying music during breakfast; very little space for clothing in the room (just 4 hangers for 2 people?); my mother had a hard time getting into the shower, which was integrated into a bath tub; noisy fans during the night; minibar without prices visible; no welcome drink. While all those details reminded me of a normal, good 4-star hotel in Norway, the price certainly was 5-star.

Great location and breakfast.

Having to pay a fee as a resident to use the spa is rare and we think cheeky when you pay for 5* hotel but we planned our day around a visit early evening as we were told by reception that the spa closed at 8pm. On arrival at 5.15, the spa attendant said it closed at 6pm. She wouldn't let me swim for the final half hour unless I paid the full fee (k250). Rules is rules, she was not having it. I complained to reception who gave us drinks tokens. We went to the bar at 9.45pm to use them to be told nothing except beer and wine could be served as the bar closes at 10pm and no G&T's could be served after 9.30pm. It's a Norwegian law apparently. Complained again to be met by fixed faces at reception. Disappointing. Won't stay again.

I was offered a room with a front view but while it was very comfy and high quality when I noticed it was the smallest room in the hotel on the fire plan, I felt a bit sad as had another day and night to go without my friends and so intended spending more time in my room rather than be out and about by myself! When I raised this with staff within a few hours they moved me next door to a beautiful big room with a window to the front. It made me very happy and I was grateful the staff took my feelings seriously and acted to ensure the rest of my staff was topp quality and I ended my first experience in Norway on a real high! Very memorable.

A fabulous hotel - beautiful and elegant, warm and inviting - we loved it. Aits location was perfect, placed nively in oslo's main street- accessible to everything - minsutes walk to watetfront, main transport, sughtseeing but well placed for a 15 min walk to the more busier shopping location. The highlight is the food, the grand cafe provided a dazzling assortment of catering for a variety of taste for breakfast, and the local restaurants are close by if you want to eat out. Highly recommended- a comfortable and inviting g place. Thank you grand hotel oslo....we salute you, and we will stay again. Craig

N/a

centrally located, near to all major sites, neighborhoods and train station and restaurants. reception staff, Bell boys are great.

overall it’s decent property but it does need some attention towards bedding in each room. mattress were so soft and pillows were not even pillows, it was bunch of feathers in the bag that soft it was. definitely needs some upgrading in bathroom where plastic shielding the water from shower is so small that it leaks the water out in sink area.

Everything was great about this stay; the hotel itself is beautiful and the location is fantastic as it is within walking distance from a lot of attractions and metro stations. What I would highlight is the staff friendliness; the front desk and concierge personnel were absolutely wonderful in giving us recommendations of places to visit, including less touristy, but classic restaurants, and also guiding us with directions while being super patient and eager to answer all of our questions. We felt very welcome, would highly recommend and go back if given the opportunity.

Nothing to add.

The property is grand, elegant and harkens back to a golden era of travel. The location couldn’t be better as the hotel is located a stones throw from the National Theatre, the University of Oslo, the Parliament buildings, the Royal Palace and local shopping. The central train station is a 7 minute walk away. There is a wonderful rooftop bar that gives you incredible views of the city. The hotel provides heat lamps and blankets in cooler weather which were needed when we sat outside there in June. There is a gorgeous library on the main floor filled with comfortable leather chairs, a fireplace and plenty of books, journals and newspapers. It’s a lovely place for a quiet drink and a think.

As the hotel is older there is no air conditioning or way to cool the room other than opening the windows which isn’t ideal given it’s central location and potential for night noise.

Very central location, on Karl Johan street, near Royal Palace (550 m right), 5-10 mins walk to all touristic points. Very friendly and professional staff. Hotel aspect is perfect, a combination of style, luxury and professionalism.

... the room was a bit too small (versus MY expectations ...), but enough large to be comfortable There is no toilet brush in the bathroom (we had room 444) Drawers were not functional (near bed)

Beautiful, historic, well maintained. Both restaurants were quite good with friendly wait staff. I loved that there was a bathtub! After a long day, to soak and relax was great, and all of the other hotels where we stayed only have showers.

The bedroom was small with not much space to put suitcases. I didn’t like that there were stairs between the reception and the elevators. A ramp would have been helpful, as when we first arrived all the reception staff was busy and not available to help us with bags on the stairs. Someone did help us eventually.

The location, the very friendly staff, the breakfast. Their afternoon tea place looked nice. Didn’t have time to try it.

Navigation doesn’t take you directly to the entrance, we roamed around for 30 minutes, then had to stop by the right side of the hotel to drop off our luggage. I turned out there is another entrance door, but you have to double park. Housekeeping is not 24/7 was not an issue only that of value of money. A/c not working properly in some rooms but we managed with windows as it was nice weather outside.