Very friendly staff. Great reception area. Historic place. Super central location. Very comfy bed.

Didn't quite feel like a 5-star hotel; little things were off: low shower pressure; ugly view from the windows; neither traditional waffles nor Norwegian brown cheese at breakfast; too tightly packed breakfast area; very annoying music during breakfast; very little space for clothing in the room (just 4 hangers for 2 people?); my mother had a hard time getting into the shower, which was integrated into a bath tub; noisy fans during the night; minibar without prices visible; no welcome drink. While all those details reminded me of a normal, good 4-star hotel in Norway, the price certainly was 5-star.

Great location and breakfast.

Having to pay a fee as a resident to use the spa is rare and we think cheeky when you pay for 5* hotel but we planned our day around a visit early evening as we were told by reception that the spa closed at 8pm. On arrival at 5.15, the spa attendant said it closed at 6pm. She wouldn't let me swim for the final half hour unless I paid the full fee (k250). Rules is rules, she was not having it. I complained to reception who gave us drinks tokens. We went to the bar at 9.45pm to use them to be told nothing except beer and wine could be served as the bar closes at 10pm and no G&T's could be served after 9.30pm. It's a Norwegian law apparently. Complained again to be met by fixed faces at reception. Disappointing. Won't stay again.

I was offered a room with a front view but while it was very comfy and high quality when I noticed it was the smallest room in the hotel on the fire plan, I felt a bit sad as had another day and night to go without my friends and so intended spending more time in my room rather than be out and about by myself! When I raised this with staff within a few hours they moved me next door to a beautiful big room with a window to the front. It made me very happy and I was grateful the staff took my feelings seriously and acted to ensure the rest of my staff was topp quality and I ended my first experience in Norway on a real high! Very memorable.

A fabulous hotel - beautiful and elegant, warm and inviting - we loved it. Aits location was perfect, placed nively in oslo's main street- accessible to everything - minsutes walk to watetfront, main transport, sughtseeing but well placed for a 15 min walk to the more busier shopping location. The highlight is the food, the grand cafe provided a dazzling assortment of catering for a variety of taste for breakfast, and the local restaurants are close by if you want to eat out. Highly recommended- a comfortable and inviting g place. Thank you grand hotel oslo....we salute you, and we will stay again. Craig

N/a

Everything was great about this stay; the hotel itself is beautiful and the location is fantastic as it is within walking distance from a lot of attractions and metro stations. What I would highlight is the staff friendliness; the front desk and concierge personnel were absolutely wonderful in giving us recommendations of places to visit, including less touristy, but classic restaurants, and also guiding us with directions while being super patient and eager to answer all of our questions. We felt very welcome, would highly recommend and go back if given the opportunity.

Nothing to add.

centrally located, near to all major sites, neighborhoods and train station and restaurants. reception staff, Bell boys are great.

overall it’s decent property but it does need some attention towards bedding in each room. mattress were so soft and pillows were not even pillows, it was bunch of feathers in the bag that soft it was. definitely needs some upgrading in bathroom where plastic shielding the water from shower is so small that it leaks the water out in sink area.

It’s a grand hotel and one of the architectural highlights in Oslo. We loved our room - a junior suite with a view - and even though it overlooked a major square and the tram trundled by during the day, it was nice and quiet at night. The rooftop bar was fun - make sure to reserve in advance- and we enjoyed the hotel bar and Afternoon Tea.

The only thing we found challenging was the steps up to the lifts - my 92-yr-old mother came to visit us and had a hard time with those.

A lovely historic hotel with character. The location was excellent. Park across the road and theatres very close. Many restaurants and cafes within a minute walk. Metro about 100metes away and only one stop from the express train to the airport.

The stairs! I wish we had known that not only was there stairs to reach the elevator with your suitcase there were ones mid floor too. With health issues it was difficult to manage. Staff at check in could have helped by advising.

The property is grand, elegant and harkens back to a golden era of travel. The location couldn’t be better as the hotel is located a stones throw from the National Theatre, the University of Oslo, the Parliament buildings, the Royal Palace and local shopping. The central train station is a 7 minute walk away. There is a wonderful rooftop bar that gives you incredible views of the city. The hotel provides heat lamps and blankets in cooler weather which were needed when we sat outside there in June. There is a gorgeous library on the main floor filled with comfortable leather chairs, a fireplace and plenty of books, journals and newspapers. It’s a lovely place for a quiet drink and a think.

As the hotel is older there is no air conditioning or way to cool the room other than opening the windows which isn’t ideal given it’s central location and potential for night noise.

Clean & Quiet! Closet had enough hanger. Bathroom, if it could divided into Dry & Wet shall be much better. If breakfast can extend longer to 11:00 am to get more restful for a relaxed travel.

It’s a tiny thing, but it shows how people’s works attitude. Why the plastic bag on trash can never really putted in “ Right position “? I need to make plastic bag into the trash can bottoms everyday.