Very friendly staff. Great reception area. Historic place. Super central location. Very comfy bed.

Didn't quite feel like a 5-star hotel; little things were off: low shower pressure; ugly view from the windows; neither traditional waffles nor Norwegian brown cheese at breakfast; too tightly packed breakfast area; very annoying music during breakfast; very little space for clothing in the room (just 4 hangers for 2 people?); my mother had a hard time getting into the shower, which was integrated into a bath tub; noisy fans during the night; minibar without prices visible; no welcome drink. While all those details reminded me of a normal, good 4-star hotel in Norway, the price certainly was 5-star.

Great location and breakfast.

Having to pay a fee as a resident to use the spa is rare and we think cheeky when you pay for 5* hotel but we planned our day around a visit early evening as we were told by reception that the spa closed at 8pm. On arrival at 5.15, the spa attendant said it closed at 6pm. She wouldn't let me swim for the final half hour unless I paid the full fee (k250). Rules is rules, she was not having it. I complained to reception who gave us drinks tokens. We went to the bar at 9.45pm to use them to be told nothing except beer and wine could be served as the bar closes at 10pm and no G&T's could be served after 9.30pm. It's a Norwegian law apparently. Complained again to be met by fixed faces at reception. Disappointing. Won't stay again.

I was offered a room with a front view but while it was very comfy and high quality when I noticed it was the smallest room in the hotel on the fire plan, I felt a bit sad as had another day and night to go without my friends and so intended spending more time in my room rather than be out and about by myself! When I raised this with staff within a few hours they moved me next door to a beautiful big room with a window to the front. It made me very happy and I was grateful the staff took my feelings seriously and acted to ensure the rest of my staff was topp quality and I ended my first experience in Norway on a real high! Very memorable.

A fabulous hotel - beautiful and elegant, warm and inviting - we loved it. Aits location was perfect, placed nively in oslo's main street- accessible to everything - minsutes walk to watetfront, main transport, sughtseeing but well placed for a 15 min walk to the more busier shopping location. The highlight is the food, the grand cafe provided a dazzling assortment of catering for a variety of taste for breakfast, and the local restaurants are close by if you want to eat out. Highly recommended- a comfortable and inviting g place. Thank you grand hotel oslo....we salute you, and we will stay again. Craig

N/a

Great historical hotel Good size rooms Nice location Great breakfast

Staff is not trained at the level of the hotel We were late 10 minutes at the breakfast deadline and asked to be seated for a few minutes to have a coffee and some basic marmalade. There were still people seated and food over the counter. Long discussion, several managers of different levels intervened, time wasted for everybody bud nobody could handled it correctly. Also, at the bar in the eve and at the reception desk, the service was not of a decent standard

Breakfast was absolutely amazing and extremely fresh, for example freshly squeezed orange juice which is rare. The room was clean and the bed was extremely comfortable.There is also lots of fascinating history embedded within the hotel!

Button/Bell at the reception desk would have been nice as the concierge team was not always around, especially late at night - which is understandable but, it did mean we had to wait and hope that they knew we were waiting. Staff were quick to attend regardless of the absence of a button/bell

Everything was great about this stay; the hotel itself is beautiful and the location is fantastic as it is within walking distance from a lot of attractions and metro stations. What I would highlight is the staff friendliness; the front desk and concierge personnel were absolutely wonderful in giving us recommendations of places to visit, including less touristy, but classic restaurants, and also guiding us with directions while being super patient and eager to answer all of our questions. We felt very welcome, would highly recommend and go back if given the opportunity.

Nothing to add.

centrally located, near to all major sites, neighborhoods and train station and restaurants. reception staff, Bell boys are great.

overall it’s decent property but it does need some attention towards bedding in each room. mattress were so soft and pillows were not even pillows, it was bunch of feathers in the bag that soft it was. definitely needs some upgrading in bathroom where plastic shielding the water from shower is so small that it leaks the water out in sink area.

It’s a grand hotel and one of the architectural highlights in Oslo. We loved our room - a junior suite with a view - and even though it overlooked a major square and the tram trundled by during the day, it was nice and quiet at night. The rooftop bar was fun - make sure to reserve in advance- and we enjoyed the hotel bar and Afternoon Tea.

The only thing we found challenging was the steps up to the lifts - my 92-yr-old mother came to visit us and had a hard time with those.

The hotel is in a great location -- right across from a lovely park and only about a 10 minute walk to the waterfront. It's a beautiful, historic building. Breakfast in the adjacent Grand Cafe was excellent.

Very noisy Saturday night! The university students were partying loudly on the street below our room till 2 AM. It was the weekend they started up the semester, so I'm not sure if this happens regularly, but it was an unpleasant surprise.