One bedroom executive was very spacious for my family of 3. The location was really convenient. Room service requests for towels and toilet paper was pretty quick. The kitchen is well equipped with plates, utensils, dishwashing liquid and even a sponge. Drinking water was also available. Staff was very professional and nice. They helped bring our bags up to our room upon check-in. Upon checking out, they even helped up with finding and waiting for our Grab- Traveling pregnant with a child, I thought that was very kind of them. Cons: The shower had some mold build up. The breakfast buffet was disappointing. Eggs were oily and the longganisa tasted weird. Glad we didn't pay it in advance because there were better breakfast options at Glorietta anyway.

GREAT LOCATION

ONE ROOM APARTMENT HAS ONLY ONE TOILET INSIDE THE ROOM. GUESTS WILL HAVE TO COME INTO THE ROOM TO USE THE TOILET. THIS IS NOT GOOD

Everting is amazing, this hotel is made to make you comfortable in every way And the location is amazing

I stayed for a week and what I did like that the receptionist didn’t do any effort to help with choosing the room, so my first impression were so bad, but beside the receptions every other employee were amazing I wouldn’t mention that if I didn’t see the reception staff not willing to help sometimes ;) but at the end, I recommend this hotel to everyone.

This is my second time staying at this property and it did not disappoint! We had a large 3 bedroom apartment which was perfect for my family. The property is in an excellent location in the heart of Makati and very convenient for dining and shopping. The staff and service are top notch which is what is to be expected from this property chain. The breakfast buffet at their restaurant had a wide variety of foods to choose from and everything tasted fresh and delicious.

Overall this property is excellent, however I can see that the rooms are due for an update and a refresh because of it's age. But that would not deter me from staying here again.

Facilities and Location

N/A

clean room

quite pricey

Proximity from the airport, shopping, very respectful staff, the suite of rooms within one unit and this time the breakfast spread. The breakfast has improved a lot. They tweaked the food spread by changing or adding a few dishes and made the whole spread fit together and complimentary to each other. My suggestion. I would lose the pudding but add a fish dish such as - bangus or salmon or another local fish from the Philippines.

I have been staying at Ascott every time I go home to the Philippines and would come to Manila. On this trip, the keycards were new but were not working properly in all the elevators so much so that I have to have all my cards re-programmed almost everyday during my 4-day stay. It was just cumbersome especially when you are carrying a lot or if you are in a hurry to go to your room and cards won’t work when you get to the elevator. Hopefully they resolve this issue soon.

Friendly staff. Great location, great amenities and rooms are big and clean.

The call center is not in sync with the people from reception. I.e. Reception downstairs confirmed that she extended our stay for another day. Then we keep getting calls in the room asking if we are checking out already. We also asked for late checkout, calling from the room, but when we confirmed downstairs, we were advised that cannot stay longer. We booked another room for a guest, got a call that the room is ready, went down to get keys and was advised that room is not available

Location superb! We stayed 14 days - Staff very high quality - from front of house, to restaurant, guards, back of house. Food was excellent - we dined there a lot! although breakfast less consistent during the peak Christmas/ NY holidays.

I stayed for 2 weeks, not once did Housekeeping pick up the phone when I rang them but Guest Relations always picked up and ensured every request/ reminder was attended to. Maybe remove the Housekeeping speed dial from the phones if it’s always unattended. I wish the 1-bedroom apartments had a 2nd toilet in the hall for guests.

Super location. Attached to a huge mall. Lots of things to do and eat around the area. Very safe at night too, definitely stay again. Apartment very clean beautifully laid out. Very spacious. Super location to stay with family or own business trips. The staff great extremely polite. Overall is an excellent place to stay. Same amenities as a five star hotel, but not five star hotel prices.

Honestly, there was nothing negative about the place