Friendly ambience and great location. Very good Chinese restaurant onsite. Top notch staff at Executive Floor especially Ms Nicole and Mr Wilson.

Bar prices -except beer- inflated

Satisfied with our Breakfast. And what's in there. Filipino cuisine was well introduced. And the selection of food was superb. Highly recommended.

A must improve maybe, (1) Wifi connection (2) Videt at public toilet (near the main lobby) The rest, acceptable as it is. I must suggest for an interior upgade of the room finishes. And change the extra bed if not pleasing to the eye. To impress the Guest well. Kindly focus on the impressions of every Guest as per the value. It will add prestige to all. The place over all was excellent. Thanks. The Limbaco Family

Complete amenities

None

We looked at many hotels before selecting the New World Makati. Our stay was amazing. The location was perfect, the hotel beautiful, the food and beverages delicious with great entertainment and impeccable service. Everyone we encountered at the hotel was delightful but a few names stand out. We always make a point to learn the names and get to know the incredible staff that take such great care of us. We were greeted at the front desk by the lovely Grace. She checked us in and gave us a beautiful room. As we arrived late, we had just missed the evening cocktails and food included in our upgrade in the Living Room on the 24th floor. I would highly recommend this upgrade. Even though the cocktail hour had ended, the incredible host, David asked the chef to prepare us something to eat and gave us wonderful cocktails. The quality of food and beverages from breakfast, to afternoon snacks to evening cocktails was consistently delicious and the service impeccable. Some of other wonderful staff in the Living Room were Kate, Issa, Jimmy and Ella. Our evening entertainment in the lounge was world class. I did not get the singers name but she had a beautiful voice and commanding presence. Thank you to Rhea and Owen for taking such great care of us. Don’t miss the excellent gym and beautiful pool. Thanks to Freeman for the laughs, drinks and great service. If you need to get anywhere around town, Robert and Aki at the front entrance will find you cars, taxis as well as suggesting places to go and things to see. As we checked out to head for the island part of our vacation, we were greeted by front desk manager, the warm and gracious Liza who wanted to make sure our stay was perfect. We shared with her that it was more than amazing. The staff of this hotel certainly embodies the warmth and friendliness of the Philippine people and are the sparkling jewels in the crown known as the New World Makati.

The location was perfect as it was near shops and restaurants. Daily breakfast was great … loved daily variety of the dishes and also loved the fresh juices.

Internet was spotty aDN even lost internet for one day. There was also one day that we didn’t have cable.

Great place to stay near Greenbelt shopping district, as it’s right across the street. They have the BEST fitness area I have ever seen. The pool was a decent size and clean.

The shower door didn’t close properly so some water seeped out. Aesthetic wise I didn’t care for the ‘yellow’ marble or lighting. Some mold around the shower door.

Nice hotel, met my expectations for the price. Staff was friendly, accommodating, and attentive, and the rooms were nice and clean. Location was great, just being across the street from the Green Belt Mall on the southern side of Makati. No major complaints besides common hotel issues.

House keeping was loud everyday, and the soundproofing of the rooms was not great. If you want to sleep late, then you might find it difficult with noise from the hallway from house keeping or people letting their doors slam shut. Hotel Management, please tell your house keepers to not let doors slam, and to not prop the doors open with the latches while cleaning. This is an important but often missed detail that goes a long ways towards a nice, restful stay.

The hotel's exceptional location provides numerous shopping opportunities and a diverse range of restaurants and cafes. The hotel's staff is exceptionally accommodating and warm throughout the duration of stay. The hotel's lobby lounge staff is outstanding, and the housekeeping team ensured that my room was impeccably maintained with a personalized arrangement of my personal bathroom amenities. We had a pleasant stay and we will be returning for more.

The hair dryer does not have any heat settings, it's only suitable for cold temperatures. It takes a considerable amount of time to dry my hair. The bathroom amenities are provided, however, it would be beneficial if soap were also available.

Very strategic place as location is Close to the shops and restaurants- i felt safe and secure which is very important. Courteous staffs from the front door welcoming the guests up to the staff for airport drop off. Requests were handled efficiently. I like the way they provided glass bottles for pure water and it is a decent amount and size. The big couch and very spacious.

Upon entry to the rooms after getting out of the lift or elevator- there is an odd smell. Please provide some refreshing scents as it smells like Old furniture or carpet. The scent doesn't have to be overpowering or masking anything but kindly evaluate as to where that smell comes from.

Great hotel, excellent facilities and amazing staff! Very helpful, welcoming and dedicated to customer service. Really enjoyed the experience provided by the employees at reception, restaurant, lounge!

A/C too cold but we received help from the maintenance team