Close to good restaurants and Robinson mall. The staff is professional at all times. This is what keeps me coming back as their charm and pride in their work stands out to me.

I wanted to pay in cash when I arrived knowing rooms were available but was told the higher end rooms were only available so I placed a reservation online and then the room I wanted became available. It was uncomfortable for the concierge and myself moving forward with the request but they still kept professional.

I love that the room I had which was EX06 had a smart tv! I was able to watch netflix in my room. Staff was very accommodating and friendly.

It's not that I don't like it but I just have a suggestion. There was an empty space beside my bed to the window. It would have been beautiful if there was a couch there to sit and chill when you get bored of laying in bed. (See uploaded pictures for reference) Overall, my stay was great and will keep coming back.

The bed was nice, the space in the room was perfect, coffee shop and salon located in the lobby including travel and massage. Very quiet so you did not have to hear nightlife noise.

The bidet nozzle had mold on it, no fridge, the room service was not very good but the front desk more than made up for it. Biggest thing was the bathroom not being clean because of the mold on the bidet and some parts of the tiles. Recommend Coca Cola and baking soda to remove the mold.

the staff are very helpful, hospitable, friendly & reliable.

the hotel hallways needs a sprucing up. maybe changing the wall color. needs more live plants & fresh flower arrangements.the 7th floor where we ate needs more natural lighting. Aside from that the foods are very good & Ding make as feel we’re at home.

Breakfast was good. Location was great, Robinson Mall within walking distance!

AC was leaking, TV programs were not HD. Could add another chair for My spouse!

friendly staff, great location - near restaurants, churches and Rob Place Manila, great value for money

The staff was very nice ! The location was conveninent, the staff was nice and it felt safe inside the building.

I saw a cockroach in my room and the neighborhood feels not super safe (even though it's convenient)

Location is okay if not with heavy rains. If with rains then might be stuck in the hotel cause flooded. You might see mouses swimming.

Need stronger wifi singnal.

The stuff was amaizing and very helpful and friendly!!! The room was big and nice !and view over the city from the roof top

The elevator in the building was 7th slow and often very busy

Super nice and helpful staff (especially ara and april). Nice location. Rooms are clean and nice too

Showers are quite small!