Everything else is perfect

No windows.

Great hotel with upscale boutique vibes. Good location in Manila, close to the entertainment district but also quiet and proper. The facilities were great, clean and modern. There is a kettle and fridge in the room. There is also a cafe downstairs which is convenient. Very friendly staff.

The pillows and shower head could do with replacement. They hold a deposit of 2,000 per room on a credit card to cover for possible 'coffee or blood stains' which is a little unusual but suppose it is due to the hotel allowing guests for leisure.

On the day of arrival I received a room in which all the utilities were not working. The reception immediately offered me another room (507) which was adequate, equipped with everything a tourist needs to feel good. I consider the price to be an excellent ratio for what the hotel offers. There is a 7/11 store very close by. The small restaurant in the lobby offers all meals of the day.

I suggest better preparation of the food. Although the prices of the food at the restaurant were not low, for example ordering a beef burger it came with potato chips (cold) not fries made in the restaurant.

This is a very good budget hotel. I've stayed several times, always enjoyed the place. Rooms are clean and comfortable and staff is friendly and accommodating. The cafe in the hotel is very good; also, across the street, "Kanto Freestyle" is excellent. My only advice is, some rooms are without windows. Personally I prefer a room with window. When booking, make sure you see "city view" on the room description if this is important to you. The window rooms are a few dollars more, and worth it. A few blocks away is the red light district, but the area around U Hotel is far enough removed. I used motorbike or taxi to travel to other areas of Makati, so as to avoid the sketchy area. Power Plant Mall is walking distance (or a short motorbike ride). No hesitation recommending this hotel for families, couples, solo travelers, or any others.

Room was clean and spacious for an overnight stay. Hot & cold shower is working and there is bidet. Toiletries were also provided, along with towels and slippers that you can take home. Staff are accommodating and welcoming. You can also bring in outside food as some hotels don't allow that, especially if they have their own cafe/resto. Fast internet also.

Would appreciate if the TV already has a signed in Netflix/Prime account as I believe that some guests might forget to log out their account before checking out. More clothes hanger (although I didn't try to request extras, so maybe it's possible to request more). No hair blower (also did not try to ask but maybe they have one available upon request).

Nice and clean rooms

Wanted to charge us 1,000PHP for stains on the sheet. After endless discussions and a flight thats about to leave without us, we've just left the property. Employee followed us. After my brother in law told them he will report them in malacañang they finally let us go. Still trying to fix this issue.

Great location, it’s safe also when walking at later hours Breakfast was good if you eat meat as you can choose between different options and you won’t leave hungry as portions are big. We liked the included slippers and toothbrush We also liked that it’s not too far from the airport (30 min. drive)

Floor in the room wasn’t super clean at least at places where it’s not so easy to reach (around the table legs) Another breakfast option for vegetarians would be great Shampoo dispenser in our shower was empty At hallway there was some really loud noise coming from an aggregate or something, but we didn’t hear it inside the room

Great location and nice chill out reception area. Staff, especially the restaurant staff and security staff are really helpful and kind. Ok vegan options in the restaurant but very limited at breakfast time.

The first room we were allocated didn’t have a window so it felt like sleeping in a cupboard! We asked to be moved and they did move us the next day. Apparently we booked a room without a window but when I looked back at the room options I could not see any mention of no window - so double check this before you book unless you are ok with sleeping without a window. The second room was much nicer and bigger but the air con was very noisy.

Another stay where I was a difficult guest, but the staff went above and beyond and did everything in their power to meet my needs, which for this particular stay was strong wifi. They’re in the process of upgrading the WiFi, but at the time of my stay some areas had much stronger and more consistent signal than others. They took me around to a bunch of other available rooms to test the WiFi and make sure I could move to another room that would have the best signal. The rooms are rustic and pretty cool and I was comfortable during my stay. Location is great too, walking distance to a lot of bars and restaurants. Overall great value.

It’s our first time to stay here. I chose this place because it’s in Makati and is near our appointments for the week. The traffic just sucks on Makati Ave but the hotel itself is nice and cozy. Small lobby but functional, and it smells good too. Staff are friendly and accommodating despite few mishaps they still try to deliver what’s being requested. Thank you for your good service! We stayed in a superior room, wifi is working, smart tv, beddings are super comfy and smells good. Bathroom is clean. Hot/cold shower works. AC isn’t too noisy. For the food we’ve only tried tapsilog and bangsilog, and they’re delish!! All in all our stay was comfortable and this hotel was worth our money. Would stay again!

We didn’t find anything uncomfortable.