Very centrally located. Gated entrance into designated car-park (one per apartment) with a grounds-keeper on site during the day. The agent had left the keys with the grounds-keeper, which made it easy to get in and get settled - he turned up a little later to do all of the paperwork. Property has a pool that is staffed by a life-guard who was extremely friendly. There is also a Sauna and a 6 C plunge barrel for the cold phase - not many places have a full-immersion cold pool to go with the sauna! Didn't test the English speaking ability of the staff as all of us are fluent Polish speakers, but got the impression that it wouldn't be a major problem... can't really tell though.

We were there for the TVP New Years Eve celebrations, so it was about as peak season as it gets. The traffic in and around Zakopane was HORRIBLE - try to minimise the amount of driving that you will have to do, and try to walk everywhere especially in the middle of the day. If you have to go out of town, try to do it as early as possible.

The location was perfect, everything we needed was within walking distance the hotel. The breakfast was alright. I loved the yogurts and the fresh bread. I also love the soups, roast chicken leg, with chips. Cold pudding were delious.

Only tiny bit disappointed, as seem to have the same hot food options for lunch every day, not much variety.

If you wish to pray this is a good place to stay. Its proximity to the Divine Mercy shrine and the Shrine of St Pope John Paul II is an advantage. The breakfast is good and the staff are hospitable. It is also a quiet place and the rooms don’t seem to be sound proof.

The staff were excellent! I only stayed a few days so didn't need my room cleaned. The cleaning staff asked am I sure and made sure I didn't need anything, except I got some coffee and milk from them. It's got a great, peaceful atmosphere. It's easy to get into town on the tram. Also really inexpensive. Terrific breakfast included!

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Location is very convenient for visiting both the Sanctuary of Divine Mercy and Sanctuary of Pope John Paul II .

Bedroom walls without sound proof. You could hear the conversational voice of the guests in the next room or in the hallway.

A good place to arrive, check-in and ....go directly to the Chapel and/or the Basilica. It's a good place to stay for shorter and/or longer time. Once you stay there, you don't need to travel to have access to the masses and the Perpetual Adoration./// When it comes to the Pastoral Lodge, the staff are helpful and hospitable. The rooms are clean. The cleaing ladies really pitch in to get things done.//// Feel like visiting Cracow and its monuments? If yes, take tram number 8, 10 or 22 (from 15 to 20 minutes). They will take you directly to the city centre.

It was really great to be staying in such excellent accommodation and so close to the Divine Mercy Shrine. All the staff at the Hotel were very friendly and helpful throughout our stay.

I liked that it is close to the Sanctuary and I could hear Mass and attend other liturgical services. I liked that the price is reasonable with breakfast included

There is nothing that I didn't like.

I enjoyed all my stay. Great location, especially for whom wishes to be close to the Sanktuarium of the Divine Mercy.

The facilities where you can have dinner. Few options, as the restaurant of the Lodge closes at 5pm. However, the staff very attentious gave me option to order something.

For those who want to stay in the Sanctuary of Divine Mercy or close to the Sanctuary of Pope John Paul II, the location is excellent. Beautiful place, good room, good breakfast and very friendly service.

The attendants, although very friendly, spoke english just a bit and did not know more details and information about tourism in nearby places, such as Wadowice and Auschwitz. If the goal is to go to the historic center of the city, it's a bit far away. There was no dinner at night and there are almost no places nearby for dinner.