The only problem we had was finding the apartment and understanding how to access the reception area. A more precise description and/or a map with some basic street view photos would have helped us tremendously. We arrived after dark and it was raining. A pharmacy was visible from the street with the address of 15 Stradomska. We didn't know we had to go through the arched walkway past the pinball museum to access the elevator (which required a special code we didn't have). After we finally reached the reception desk, the remainder of our stay was delightful.

Apartment was stunning, fireplace, double bathroom, very cosy livingroom. Position is nice too, not too far from the center and relatively close to restaurants and "things to do".

Staff was really slow to respond, and unfortunately, not having permanent staff on site, that was quite of a crucial thing. No one was there when we arrived, it took us 20 mins to get someone on the phone and we were instructed to leave our luggages in a random shop in the street because no one was coming any time soon. Even for checkout, this time we agreed on a timing, but no one showed up and we had to wait :) Nothing too bad, it's just that we were very short on time during the trip and this was not great. Place was so nice that I'd go back there in the the future,,but keeping this downside in mind.

Very clean and spacious apartment, great interior design. Automatic curtains/windows and working air conditioning. Beds were very comfy. Lots of details (small dish for jewelry in the bathroom, laundry machine tabs, bath salts). Location is super close to the city center, various shops are close by. Easy check-in and check-out. Communication through WhatsApp.

Water pressure in the shower was a bit low (rain shower and normal shower head).

Everything was perfect. The apartment was luxurious, clean, wonderful and highly finished. This had been the best stay ever! Highly recommended. It was very spacious for a family of 5. Location was good, few minutes away from the old town, and among so many restaurants and shops.

Nothing to complain

Absolutely stunning flat. Stylish, new, clean, spacious, and fun. Lots of huge windows let so much light and air in that you feel like you are outside. Very quiet at that. Very comfortable bed. A superb bathroom on the second floor. Great furniture, great TV. The floor is a joy to walk on. Great view. Would love to come back!

It's not really posible to take shower in the bathtub in the en-suite. The sound-proofing between the two rooms is not the best due to the glass wall and a sliding door. There is too much light in the bedroom to my liking, even with the blinds down, because of that same glass wall. There was scale in the kettle, we took care of it on our own. No microwave.

Gorgeous apartment with two bathrooms and wonderfully furnishings close to all there is to see in old Krakow. Washer and dryer a great plus and partnership with adjacent gym too.

nothing. came back after Zakopane to stay again before flying out.

loved this apartment! the sauna was well used! loved it! the space, the ceiling height, the finish.. loved it all.

no plug socket at dressing table, and no music system

Excellent location, beautiful apartment, nice and welcoming staff. This was in all aspects *the* best apartment we had in Krakow so far!

Good location , very clean apartment, good service and very comfortable for families , spacious apartment

everything was excellent

parking little be small