The apartment was perfect for what we were wanting to do. It was only a 20min walk from the Centre of Old Town and 15min walk from the Jewish quarter. It was spotless and had everything we needed in the kitchen and bath room and even provided washing powder and dish washer tablets. They had left luggage for the last day which was perfect as we weren’t flying till late. The property owner was prompt in replying to say concerns. Check in was really easy and very clear in the messages sent. We were really happy and would definitely stay again 10/10

Everything was perfect if I had to say anything it would be they don’t have a safe to store valuables which was a bit worrying for us.

Location is excellent! The property is within walking distance to both the Old Town and Jewish quarter. Again tourists attractions like Schindler’s factory and the Banksy museum were also within walking distance. There is a tram stop right across the road from the property too. We also booked the Auschwitz Birkenau trip PlayRoom Aparthotel. All facilities were clean and tidy, the bed was extremely comfortable. Any queries or questions we had the host always responded in a prompt manner. If I was to return to Krakow again, I would definitely want to stay here again, everything was 10/10.

Nothing

Check in/out was extremely easy and communication from the property was excellent throughout the process. The room was spacious, clean, contained everything we needed and offered good value for money - we would definitely stay again. There were quite a lot of stairs to reach the apartment, which we didn't mind, but this could be problematic for some. There was also noise from the tram line outside, but not enough to deter us from returning. The property was close to many of the places we had on our to-do list so we were very happy with the location. We had a lovely time!

Location is excellent between the old town and Jewish quarter. Room was spacious, comfortable and clean

My only issue was that when booking as it was for myself and wife it came up with one choice of room which we booked, however all the pictures I viewed online had pictures of a kitchen so I presumed that it was I was getting. I only realised when we got there, that there were a choice of apartment and rooms and we had booked the single hotel style room. It should be made clear on the photos that the kitchen pictures belong to the apartments and not the single double rooms

Location was excellent. Very clean, comfy bed and safe for a solo female traveller.

I arrived at night and when I got there had no instructions on how to enter the property/room. It would have been better for the instructions to be sent to me on the day of my arrival so that I understood how to gain access. I messaged the property half way through my stay to ask if there was an iron and how to check out and was replied to after I checked out, this would have been handy to know in advance of staying. I also had 3 conflicting check out times, 1 on the booking.com page, another on the photo that was sent to me in a text message and then another provided in a text by the person I was speaking with.

We stayed in 2-bedroom flat and it was fantastic, very well equipped. The location is very centric close to sightseeing places and nice restaurants. I appreaciate a lot the help of the responsible person. Although we haven't met face to face, he solved all our problems. I needed diaper for my daughter and couldn't find the appropriate size. He sent it to the flat purchasing online from his account and we left the money in the flat. Thanks for trusting us :) Also, we had a problem with the sink in the bathroom and he sent us someone to fix it on a Sunday evening. Wonderful!

All was great!

The accommodation was in a great location, very close to the center by walking. Clean and modern facilities, balcony was a great advantage. Check-in very easy, he sent us instructions in advance.

The description mentions parking, but you need to check and reserve a spot in advance, otherwise it won't be available. I recommend doing so before booking the accommodation.

Location was very good! Large shower area and bright bathroom. Kitchen was good size. TVs had Netflix included. Tall ceilings. Balcony. Thick walls - you can't hear any neighbors. Overall good property.

There was only 1 A/C in the bedroom/living room area. The 2nd bedroom (master) didn't have A/C, we had to keep the door opened all night, couldn't watch TV in our bedroom because it kept kids up. Small old fridge (needs updating). Parking is in the back of the building with small gate/passage. Only small and medium cars can fit through it. I had large SUV, couldn't fit pass the gate. Squawky floors.

This is a great room, with everything needed for a pleasant stay in Krakow. The room is comfortable, very clean, bathroom with a good size. The room also had glasses, coffee/tea sachets, and a kettle. Also, a smart TV is available, which we could connect to YouTube and choose what to watch. The staff provided us all the information for the check in (the room was available before the planned check in), and also they assisted us in everything we need (e.g., providing us information about restaurants). The location of the room is amazing, close to several touristic attractions, and transportation (just a few minutes walking to get the Bus 300 from/to the airport). If I am back to Krakow, I would definitely like to stay in this place again.

Not applicable.

The accommodation was beautiful, clean and well decorated. I liked how spacious the flats were. We were a group of 9 and rented 2 flats just next to each others. The check in and out was easy. The accommodation is well located next to the tram and reasonable waking distance to old town and main museums. Also there are lots of amenities around the flat (groceries, breakfast places, food market, restaurants, etc.) The owner was super responsive to our needs which is a big plus. The building and surroundings felt safe. I would definitely recommend this accommodation and book again when coming to Krakow!