Excellent location. Great value for the low price in that neighborhood. The staff is very professional, kind, knowledgeable and bilingual.

I have stayed here 4 times. The showers are very tiny. They should have a shower shelf inside the shower itself there's nowhere to put your toiletries while you are bathing. The bathroom fan does not work. We have always stayed in the same room so perhaps this is just a problem with this particular room. The hotel only gives ONE KEY!!? if you are staying with a group and going your separate ways for a few hours you need to leave the key with reception. Also the pillows were a bit lumpy. I was unable to control the temperature in our hotel room. There is no phone inside the room and the intercom does not work.

The location is just 10 minutes walk from the centre. At the reception area there is always a nice smell of cinnamon. We had a family room. The main bedroom is very big and central heating was always on. The beds are very comfortable. The bathroom is not very big but is fine. In the room we had a fridge, a kettle, tea and coffee. You can fill the bottles of water whenever you want at the dispenser near the restaurant.

The other room was a bit small and the windows were up high without curtains so in the morning the light will wake you up. In the main bedroom there is not a wardrobe. We had a round table with chairs. The table was cleaned only after five days of our stay. We did not opt for breakfast as we thought 69 PLN was a bit expensive considering we were four people.

Location is good. It’s only 10mins walk to the Old Town and the Jewish quarter where you will find really good restaurants. Rooms are good size, clean, comfortable beds, quiet. Breakfast is superb, lots of choices both continental and cooked food. Staff are friendly and accommodating. You get free water in the rooms and daily clean.

If i have to be picky, the shower pressure in room 505 was not the best and not enough hooks for coats or ledge to place shower stuff in actual shower space. Plus check out is 10am but staff has allowed us until 12nn for free which was brilliant.

Huge room, very good breakfast, friendly staff

Nothing to mention

The rooms were lovely and spacious, the location was perfect. Literally in the middle of the main square and the Jewish quarter. Absolutely everything we wanted to see and do was walkable. The breakfast was nice with a good selection.

The only tiny thing I could fault was the bathroom did have a bit of a smell. It wasn't awful, or really overbearing but it was just always there and seemed worse after we'd been away for the day and it hadn't been used but again tiny details, it didn't really bother us too much.

The room was spacious and the beds were very comfortable. The shower was great. Air-con was amazing for a break from the 30 degree heat outside! The staff were very friendly. I felt safe in the location and the hotel was only about a 15-20 minute walk to the centre. Breakfast was fairly standard but still could find some things to keep me full although I would’ve loved more fresh fruit. Definitely would stay again and will recommend to friends and family :)

Our room didn’t seem to have a blind in the bedroom (or maybe we couldn’t figure out how to use it) which meant that the light came into the room early in the morning. This was ok with me but could be a problem for those woken by sunlight.

Great place and really wonderful stuff! The room was big enough, the bathroom was very good!

It was basically really clean, but the second day we found a big nail on the carpet and that was really disgusting. We don't pay for breakfast but i saw it - and think it is expensive. We had breakfast outside and it was cheaper. I think it will be good to put some nets on the windows - so it can stay open. The third pillow was a lot thinnest then the other two, which is a common problem in hotels for extra beds.

I had a wonderful experience at this hotel, especially after a disappointing stay at another property earlier the same day. The location is fantastic, and the room was spacious, beautifully designed, and spotlessly clean. They provided tea, coffee, water, and sugar—everything I needed was already in the room. The staff were incredibly friendly and helpful, accommodating me with a lovely room even though I arrived like 10 minutes after my booking. This was a refreshing change after my earlier negative experience, and I truly appreciated the warm welcome and professionalism. I highly recommend this hotel and would definitely stay here again!

We stayed couple of nights with my husband and son in a small one bed room apartment. The apartment was clean with a nice bath room and comfortable beds. Breakfast was fantastic, great choice. Staff was very helpful. They recommended restaurants for dinner and the restaurants were good. The hotel is a bit far away from the heart of Krakow, but everything else was fantastic.

We liked everything

The breakfast was good enough and the breakfast room was quiet. The room was spacious and the bed was ok. The room cooling worked flawlessly.

The room was on the first floor and the noise from the hallway was quite loud at times. Light sleepers may also be disturbed by the noise from the tramway.