The breakfast times and options were flexible - I welcomed that. Staff was very courteous and the hotel is very clean. The bed was very comfortable.

The rooms miss hooks in the bathroom for towels and a mirror outside the bathroom. The shower se up, as most hotels, does not keep the water from creating pools of water on the ground and I had to mop the floor with the towels after each shower. I could not open the window in the bathroom and there is no airing system for it.

It is a few years since I last stayed at the Bessa; I had forgotten what a good hotel it is - clean, modern, efficient and friendly. The staff were very helpful to accommodate my request for a late check out. Breakfast is always good there, and this time I had a couple of snacks in the bar in the evening, which were truly delicious.

The room was clean and spacious, with a nice bathroom. The personnel was very was and helpful. Breakfast was rather basic but everything was fresh and tasty. The hotel has a very good location for my purpose, the neighborhood is quiet and pleasant.

The breakfast could be more varied - I missed more fruits and vegetables. The location of the hotel of very good but the distance from the nearest metro station (Francos) is quite long and the walk is not pleasant with a suitcase.

I'll start with the only con to get it out of the way - it's not a central hotel. It's located in what seems like a residential neighborhood. Ubers to the center are not expensive however. Having said that, I don't care because it was AWESOME. The room was very very clean, the bathtub was luscious and the hot tub was amazing. Porto is a lovely place but I would honestly travel there again just to stay at this hotel. The staff was absolutely lovely. We had to stay another night because our flight was canceled and everyone was so friendly and sympathetic. I would recommend this hotel to anyone who doesn't care about being exactly in the center and wants a more luxury experience than the usual small room with two bed put together that you get in Europe a lot.

The location is not super central and the breakfast is very expensive for what it is, so we didn't choose to partake. That is truly it though.

Probably the cheapest nice quality hotel you can find that's relatively close to the main popular areas in Porto. For the price, you can't get better. The gym is not worth going to nor the sauna but overall a nice experience. Also, don't get breakfast. You can get a much better cheaper meal going to local coffee shops next to Boavista Stadium.

For the price, nothing to complain. I would definitely visit this again. Would be nice to have usb c ports instead of normal USB A on the rooms to charge.

The receptionist was very professional and kind (there was a problem with the online payment system of the hotel). The comfort was very good. The breakfast was excellent and expensive. There is a parking place (additional price).

There was a problem with the online payment (we were charged twice for the same stay, so corrections were needed and a bit unpleasant situation happened - the receptionist was helpful). The parking in the garage is extremely narrow to enter and exit, not so convenient for frequent car use, and public transport is poor at the location. The breakfast is expensive. The parking could be free of charge. The location is far from the metro and the city centre - there are buses, but not that frequent, especially later in the evening, so problems returning (takes more than an hour of bus&waiting).

Good breakfast for the cost of €12 Lovely comfy bed and the hot tub was a great addition after a long day walking. Room was very clean. The only thing I would say that you have to get into a bath to take a shower which may cause some people difficulty

The reception took payment for the room without telling us. They only asked for the card I had booked with then gave a receipt. We actually wanted to pay with another card due to exchange costs. We asked if they could refund the card so we could repay with the correct card and was told NO

Our stay was excellent. The hotel was very clean, the staff very professional and helpful. We especially enjoyed the food in the restaurant, which was one of the best we have found in Portugal. Indeed, we were surprised it was not better patronised. We would certai.nly stay there again.

The beds were a little firm for our ageing bodies!

We are a family of four - and the suite that we booked was actually two big rooms with two separate bathrooms. It was so spacious. The bed is big and comfortable, the temperature was just nice. The hotel is not in the most central location but with uber, you can pretty much get to anywhere with 3-4 euros. The breakfast was lovely, reasonably good selection, with both hot and cold selections, wide variety of fruits, fruit juice, bakeries etc. The staffs were really lovely too. They did not change the towels daily but otherwise the hotel was lovely.

The colour theme of the hotel is a little bit dark.

Room was spotlessly clean, with a very large double bed and all standard amenities provided. We used the steam room (you will need to ask at reception to do this) which was very nice.

The hotel was far from the city centre although there is a bus close by. I felt that the price was a little on the high side for the location far from the city centre (unless you want to see Boavista play as the football ground is next door) and for the amenities provided.