Staff, room in general.

Food options. Just pizza? That washroom has absolutely no privacy! What is that? A washroom needs a door, and it needs to be closed from the ceiling to the floor, and no transparency such as in clear glass.

Second time at this hotel and it was again a real pleasure. The reception is really helpful. The rooms are quite big and comfortable. The bathroom was recently renovated and really clean. Really worth the price. The breakfast has a lot to offer, is not too crowded and the staff is friendly. The hotel also has a bar with really good cocktails at affordable prices. And the location may be quite far from the center for some people but it's possible to reach the center by foot. We used a lot of Ubers from transport. There's also a shopping center and a food hall really close to the hotel.

Nothing. All was good.

The location is excellent being next to bom sucesso market, shopping center, subway, casa da musica and lot of restaurants and coffee shops, very convenient. The breakfast is good but I would suggest to make it daily a little bit different, otherwise is boring if someone stays several days. I recommend having sun side fried egg. The room was tidy and clean. They have car parking, very convenient. I use to come every year to Porto and always stay in Fenix Porto hotel. This year the booking was not easy, it was quite fully occupied.

Excellent clean and modern hotel. Stayed in a very large room, bright and spacious, and absolutely pristine clean. The reception staff was very professional and answered all our needs. The free transfer from the airport to the hotel is a huge added value: a private car waiting at the airport and taking us straight to the hotel in comfort. Booked a transfer back to the airport with the reception at a very unreasonable hour and the car was perfectly in time. It's located slightly away from the hustle of the tourist areas, but it gave us a chance to walk more and explore some very nice places. All in all, a very comfortable stay and we will repeat it if ever back in Porto.

The room was very spacious, and the hotel is quite modern in general. All the amenities were there: a minibar, a kettle for tea, etc. The bed was quite comfortable.

One little quirk was that the whole bathroom including the toilet didn't really have a proper door ;) Only a matte glass screen between the main room and the toilet/shower. Might not work for everybody, but a good way to test your relationship with your partner!

This hotel was lovely, with spacious clean rooms. The breakfast choices were excellent, with staff being very attentive. I would recommend this hotel. Outside, there were always taxis waiting to take us into town, which are so cheap.

Our room did have a connecting door to the next room ( obviously locked) but we were conscious of making noise, or having tv too high, in case we disturbed, maybe other people wouldn’t, but would have preferred it not to be there?

Very nice hotel and the staff. The beds were supercomfy and the room is really spacious. You have a kettle and tea/coffee for your disposal. I liked the shower as well. There are shopping centers, cafés and restaurants in the neighborhood.

The location is not the best, but we expected it. So if you want to go sightseeing you'd have to walk to the city centre for about 40-45 minutes, or take a metro, which is about 10 minutes walk from the hotel. Also, the floor was a bit dusty, but the cleaning in general was very nice.

Very good location, nice friendly stuff, cocktails bar. Proximity to the historic center and to the big shopping mall with food court (walking distance, almost "next door"). Historic center is easy to reach by car, just a few mins drive. Hotel has its own underground parking with pretty good clearance, so, family minivan can fit without any problems.

There was a big choice of meals for breakfast, however, how come omelet, ham, sausages were tasteless. It didn't cause any health problems, it was just unexpected.

Good location close to shops and metro location

Breakfast was good, staff was great, loved our room. we stayed for 10 days and would definately come again.

We found small grey bugs(silverfish) in the bathroom on two occations. Just got rid of them and carried on😉