Overall we had a great stay. The staff are wonderful and helpful. The breakfast is good (enough choice for us). Location is good too for the Bridge area and getting to both sides.

Only real issue we had was the electrics - switching on the bathroom light turned all the room lights off..every time! The switches just didn’t make sense. The room was hot and difficult to control the temperature but otherwise great place for a long weekend.

The location for reaching all of Porto was excellent, the star super attentive and the facilities superb.

My only issue and it is a very minor one, was the lack of coffee in the room. This was only available if you booked a suite or requested a little sachet, which wasn’t given each day. That said I’m sure if I actually bothered myself to ask, it wouldn’t have been an issue for the staff to supply, and that DID NOT detract from what was a very nice hotel and worked out absolutely perfect for our four night stay in Porto.

We booked the hotel as part of our daughter’s 30th birthday celebration trip and were delighted when the hotel left a bottle of champagne in her room when we got back from an evening out. It was a delightful surprise for her to round off the day. The breakfast was delicious and plentiful and well presented each morning. The room was very clean and well serviced every day.

The pool on the roof was disappointing with the furniture dirty and wet at the time we visited along with a pigeon floating in the pool.

Great location if you want to visit Porto. Very clean, mostly friendly helpful staff

We opted for the eco stay, opting not to have the room serviced, saving in laundering of sheets and towels and vacuuming etc. Only a few coffee pods were supplied for two people staying 3 nights. When asking for more coffee we were denied as we had opted not to have the room serviced. It was considered more ecological not to provide coffee. This one ridiculous rule tarnished what would have been a great hotel. One power hungry man ruined it for the the other brilliant team members. If regular guests want coffee, give them coffee.

The property is located in a very nice place with the easy access to everywhere walking, the staff were exceptional and amazing, the breakfast is also very good. I also loved the tentativeness of the staff and the fact that they went out of their way to make sure you have everything you need.

The only downside is it said the property has a pool, it is a very big stretch to call what they have a pool, it’s more like a cold water dunk, i’d rather than that I can’t really think of anything bad about the property

The location is excellent; away from the busy crowds but an easy walk to the river front and city and with a good choice of restaurants in the immediate area. The rooms are clean, spacious and quiet and the beds are really comfortable - especially the NH pillows. Breakfast is good with a wide choice and cook to order options if you prefer. Without fail every member of staff was friendly, helpful and courteous.

Nothing to criticise.

Good location, short walk to many intreresting places. Nice staff, clean and good layout. Great to sit in the garden.

During the working hours there was constant high frequencey noice from a neighboring building. Staff told me they had tried to contact the owner the days before but without success. I would have liked them to try harder as this made it almost impossible to stay on the balcony or in the garden.

Gorgeous room, well equipped bathroom, loads of charging points, lovely restaurant, bar and outside space. Unclear what was complimentary in room , the water not in a fridge it seems. Gorgeous, place, decor fab and very comfortable.

Slightly further out of town for us, not a bad walk, but I'd consider somewhere closer next time. The air con could not be turned off unfortunately just had to change the temp, room 304 it could be fixed very easily. After 3 nights we still struggled to work out the light switches. Turning on the bathroom turned out the bedroom and the opposite which was annoying if you were in the shower.

The breakfast was excellent - we like to have a good choice of fresh food for that first meal of the day. Location was perfect for us as we were within walking distance of all the main attractions. LIked having a courtyard garden at the hotel and the fact that our room had a balcony overlooking the back of the hotel and this garden. Fantastic view of the city from the 6th floor swimming pool area.

Perfect location! Friendly and knowledgeable staff. From the moment we arrived, we were impressed with the modern facility and a wonderful atmosphere. The room was very clean, with comfortable bed and pillows. It was also very quiet. We didn’t hear our neighbors or street noise. The breakfast had a great variety of food/drinks and Joana (server) was so kind and helpful. Thank you Joana for making our stay even pleasant.

Absolutely, nothing to complain.