Very relaxed atmosphere. Clean, comfortable room with cable TV channels. Excellent choice for breakfast. Staff were all very helpful with a good level of English. Very close to old town where there are plenty of interesting shops restaurants and bars. Hotel was in a quiet road though and very peaceful. No noise from other rooms either.

I would have preferred a table and chair rather than a bathtub (?) on the balcony. The concierge, May, was very good at sorting out my ferry to Koh Lanta. However, she did tell me twice it was a direct ferry but in reality it went to Railay beach and I had to change ferries there! Not very happy about being mis-sold something. Food at breakfast could do with being kept warmer.

The Blu Monkey Hub in Old Town Phuket is a pleasant and delightfully refurbished hotel that punches well above its weight. Pleasant and clean with helpful and happy staff eager to assist, it was a grand reception. Paul who spends many hours a day at the Nlu Monkey keeps a tight hand on the ship. He is a courteous, happy and respectful man for whom nothing is to hard to accommodate. A great staff meme to be appreciated. The hotel is well placed and central. It is 100m from the terminal1 bus station and not too far from the night markets.

Well, I lost my room entry swipe card and was stung 200 baht for it I felt it was unnecessarily mean spirited Accidents happen.

Extremely comfortable bed. On the quieter side of Phuket town near the old bus hub. Bikes available for use as the walk into old town center is about 10 mins. Feels like a grown up version of a hostel with nice library and co-working space.

Pool on the smaller side (mainly for chilling and not for laps). The hotel is starting to show wear and tear. Cracked tiles and some stains. The sink outside of the bathroom set up was a bit inconvenient to use.

Comfy beds, nice restaurants around the hotel. I really liked that it's on more quiet area, so I didn't have to use earplugs to get good night's sleep. Breakfast was versatile and tasty.

Not a fault of the hotel itself at all, but mostly issue with booking.com. I had booking for two rooms. After some time my friend discovered she also had booking for two rooms in her account. As she didn't remember, if she made the booking or me, she cancelled one room from her booking and so did I. I hadn't transferred anything to her account, just entered her name. When we arrived it turned out, that we had only one room booked. Somehow my booking was automatically transferred to her account as well. So in the end my friend had to pay triple price for her room. So please be attentive next time you book multiple rooms.

Nice modern building, next to the old bus terminal (terminal 1), a 10 minutes walk from old town center. Stylish room in black and white, comfortable bed, good wifi, ok A/C. Friendly staff and free coffee, tea, cookies, bananas in the common area. Clean and quiet.

Only thing to mention that a few things in the room were designed in a slightly impractical way. Examples: lavatory was outside the bathroom in the main room, but without any hook or something to put a towel; main light switch next to the bed was kind if hidden by the mattress. Nothing major, but could be improved at the occasion of the next refurbishment.

It was really good to get to some shopping malls and had some good smaller shops around. Really good for the price and also had decent view. the staff were super helpful and friendly, available at all times and even helped either decorating the room for my partner for her birthday, really cute thing. being able to use the washer and dryer at any time was also good and if we got stuck, again the staff were there to help. the room was nice and decent, really good bed size and had more than enough room, TV was perfect as it was a smart TV and also having the mini fridge was perfect.

The breakfast was decent but there wasn't much halal options, had to either get eggs or go for vegetarian/vegan options. it was a little further out for wanting to get hotel pick up for some activities

The place is close to Phuket Terminal, so it's easy for us to go around. Phuket old town on Sunday also has this market, which is amazing! And they let us keep our storage on Sunday while we are going around and waiting for our next flight! And shot out to all of their staff who helped us, I forgot, but there's this guy in the receptionist and Mindy if I'm not wrong, also this girl who helped us during our check in, they are amazing! The bathtub is also amazing

Breakfast, I'm hoping they will make more Halal food. Since there's not much option for us so we ended up eating bread and rice and egg only. But luckily 7 eleven is close so we can get food from there.

Stylish comfortable hotel, in principle it was very comfortable. The unprofessional and unfriendly attitude of the man in glasses at the reception ruined the whole atmosphere.

The man with glasses at the reception was unfriendly/n it felt like the man was in a bad mood, his behavior towards the guests. It was a very unpleasant aftertaste (! He has no place in this hotel). :-((!. but the girls, on the contrary, were professional, thank you! Tik /Nina

Blu Monkey is exactly what I respected from the listing - nothing too fancy but really good essentials. The staff were lovely, especially Paul who assisted us a few times, and the property was well maintained, including daily room cleaning. The location was right outside the beautiful streets of Old Town, which was ideal, and there were lots of good restaurants within a 5-15 minute walk.

The co-working space was good but not always air conditioned, which made it hard to use on hot afternoons.

The design of the hotel, the rooms etc was quirky and comfortable. The bed and the pillows etc made for an amazing night sleep…also the soundproofing must have been good because was not disturbed at all. Great location for Phuket old town. Breakfast was surprisingly really good too, nice coffee.

The front desk guy wasn’t friendly, just a bad vibe. On check out he was adamant we had to wait 5 mins to ‘check the room’…I walked out after 5 mins while still waiting. This was unnecessary and made us feel like children who were not trusted to leave the room in a good state (there was also a price list on the room for how much we pay for damage). This must be due to the experience the hotel has with guests damaging rooms, but at this price point you don’t expect that kind of service and treatment. I wouldn’t stay again.