69 reviews
From
$300Calle 6 Norte Bis., Playa Del Carmen, 77710, QR, Mexico
69 reviews
1/50
Private pool
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Fitness center
Meeting/Banquet facilities
Streaming service (like Netflix)
Escape to the vibrant heart of Playa del Carmen and indulge in the luxurious comfort of Syrena Luxury Caribbean, a stunning 5-star apart-hotel perfectly nestled just 0.2mi from the bustling city center. Wake up to breathtaking sea views and enjoy the convenience of free Wi-Fi, private pools, and outdoor swimming options that make every day feel like a vacation. With its modern amenities, including soundproof rooms, kitchens, and a private entrance, you’ll experience both relaxation and luxury all in one fantastic location.
This hotel isn’t just about stunning views and cozy rooms—sports enthusiasts and fun-seekers will love the array of activities available. Dive into the free outdoor pool, relax on the sun deck, or take advantage of the water sports facilities on-site for a small extra charge. For families and groups, there’s a kids' pool, a garden view patio, and even a garden for leisurely strolls. Plus, for those seeking a bit of adventure, options like snorkeling, golf, tennis, horseback riding, and water sports are also available at extra charges, promising fun for every visitor.
Guests rave about Syrena Luxury Caribbean, which boasts a solid 69 reviews praising its prime location, friendly staff, and top-notch amenities. Whether you’re here to unwind at the beach, attend a live performance, or explore the vibrant local scene, this hotel offers a perfect base. With features like free parking, a fitness center, and an easy airport shuttle option (extra charges), your Playa del Carmen escape is just a booking away! And best of all, prices start at an attractive rate that makes luxury affordable.
After a day of soaking up the sun and exploring the lively streets of Playa del Carmen, unwind by lounging poolside where stunning infinity views stretch out before you. The rooftop outdoor pool is perfect for sipping a cold drink while enjoying the gentle ocean breeze and panoramic vistas—ideal for those unforgettable sunset moments. For a more relaxed experience, the adult-only infinity pool with a shallow end is the ultimate spot to unwind in style, offering a peaceful retreat above the bustling city below.
Beyond the pools, Syrena Luxury Caribbean invites you to embrace the vibrant local culture and lively atmosphere nearby. Within just a short walk, you can find yourself immersed in Playa del Carmen’s bustling shopping scene, savoring delicious local cuisine, or discovering colorful street art. The hotel’s prime location means you’re close enough to the heart of the action, yet enjoy the serenity of a luxurious retreat at the end of your day. Whether you’re here for an adventure or simply want to unwind, you’ll find the perfect balance just outside your door.
And for those spontaneous moments or last-minute plans, the hotel’s convenient amenities continue to enhance your stay. The on-site fitness center is great for morning workouts or afternoon reinvigoration, and the easy airport shuttle (available for an extra fee) makes traveling hassle-free. Just a reminder—this lush paradise accepts only cash, so be sure to plan accordingly. With all these features combined with attractive starting rates, Syrena Luxury Caribbean offers a vacation experience that’s both luxurious and accessible—just pack your swimsuit and get ready for a fantastic getaway!
Closest airports
Cozumel International Airport
12.1miCancún International Airport
31.1miPrivate pool
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Fitness center
Meeting/Banquet facilities
Streaming service (like Netflix)
Beach
Air conditioning
Tennis court
Sun deck
Private entrance
Parking On Site
Terrace
24-hour front desk
Soundproof rooms
Kitchen
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Wheelchair accessible
Non-smoking rooms
Patio
Kitchenware
Garden view
Kitchenette
Landmark view
View
Garden
Elevator
Free toiletries
Upper floors accessible by elevator
Barbecue
Balcony
Soundproof
Show 50 photos
Apartment, 1 Bedroom
1 Sofa Bed
1 King Size Bed
540 sqft
Private pool
Landmark view
Garden view
City view
x4
+
More details
9.2
69 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Manish
10
July 2025
Amazing location close by the beach, but also restaurant(s), bars, a 24/7 open Wallmart. The room felt as if we were living in our own apartment. The swimming pool area is also nicely located on the roof. The parking garage is also easily accessible with an elevator.
I didn't read my direct messages on the booking.com-app, so I had some difficulties to enter the building. Also the person at the desk wasn't a receptionist, but she was a security guard. She couldn't speak English that well , but she did her best to explain that she couldn't just let me into the premises like that. Eventually I understood you need a personal code which was send through a DM on booking.com.
Michael
9.1
March 2025
The studio was very clean with quite new construction. The rooftop area and pool were quite nice, with a shower and some shade for the loungers. The filtered water dispenser in the kitchenette was very convenient over having to buy jugs. The parking garage in the basement was secure and mostly convenient, with the front desk automatically opening the doors as we approached.
Laundry was helpful but a little annoying to deal with. Access to the laundry room required going to the front desk and booking a time. Access to laundry was denied somewhat arbitrarily times (one day they said it closed at 5pm, another time it was 7pm - despite the rules saying that it was open until 10pm). Our first laundry reservation was free, but the second inexplicably cost 50MXN. The staff we encountered only spoke Spanish, which of course wasn't a surprise but did make communication about laundry difficult for us. For parking, once we returned when the guard wasn't present, and had to go on foot into the basement to temporarily open the garage door from the inside. I think it would've been impossible for a solo traveler to park inside in this situation.
Gaspar
8.2
September 2022
The appartment is brand new, very clean, in a calm area and 5 min walk from 5th avenue, 10 min walk from the beach, amazing panoramic swimming pool and a limited view of the ocean.
In order to enter in the appartment you need to have internet to unlock/lock. In case you have a challenge, not so practical as the point of contact is in different time zone, we were not able to enter in the building for 20 min, until bodyguard didnt let us in, even he was not able to unlock the door with the online system. Be prepared to have an additional cost, as this is not a hotel, so you only receive 2 big towels and 1 toilet paper for 3 days. As we were using this 2 towels for the shower, pool and beach, you can wash them in the facility but this is also time consuming + additional cost for soap. I was also missing the iron, drying rack, full mirror.
Laura
8.2
September 2023
Location was great, easy walk into town surrounded by fab resturants, far enough away to be quiet. 2min walk to a popular, tasty taco resturant. Felt very safe walking around area. Parking was free on site. Rooftop pool was appreciated. Washing machine + dryer on site (must provide own detergent). Great having water cooler in room rather than buying lots of drinking water.
THE most stupid lock for the door. We are tech savvy, and although we could use it, it was unnecessarily complicated. If there are a few unsuccessful attempts, it locks you out for 5mins. We stayed for 5 nights. Not clear what the process was about room service, clean towels etc. This is more similar to an airbnb rather than a hotel. We had an issue with power going out, had to whataspp with owner to sort out.
Peter
10
September 2023
Very friendly and helpful staff, the professional owner was very responsive to our needs and organized a tour to cozumel island and a day at xcaret park for all my family. The apartment is perfect you have all the amenities, roof top pool, ocean and city view and a very relaxing solarium. We liked the ease to enter the apartment thanks to the self check in, the two different ultra fast wi fi connections in the building and the other one private in the apartment and the central location near the sea
all perfect
Danielle
10
May 2023
Great apartment and walking distance to everything in playa. Also has own underground parking, water machine is a bonus in the apartment (just a pitty it ran out) Very clean, comfy.
everything was great but they may want to check the pool as it turned my kids swim wear and part of there skin green after they went in. Would also be a bonus if there could be extra bin bags to empty rubbish and spare toilet rolls (as we had this in other apartments)
Anna
10
October 2024
Excellent, well equipped and very clean accommodation. It had everything you needed! Would definitely recommend to anyone visiting Playa del Carmen. Well done to the owner for such a great place.
Luca
10
July 2023
Perfect apartment! Perfect location, excellent services like ultra fast wi-fi, the infinity pool sea view and city view, in the evening you can see incredible sunsets! The gym in the roof top is well equipped and the front desk always active for any request like the owner Andrea who with his tours agency I organized us the visit to Chichen Itzá and the amazing excursion with snorkeling with starfish in Cozumel!
Aljaž
10
November 2024
Everything was fine. Location, apartment and pool were great. Only we were unlucky and lift didn’t work dor whole week, bit it didn’t bother us so much.
Deeptown
9.1
July 2023
no breakfast, property in a great location....only downside was the communication skills of the staff as none spoke english....was very hard to get things communicated but other than that its a great property...
communication skills of the staff....
Attractions
Fundadores Park (El Zócalo)
0.2mi3D Museum of Wonders
1miXenses Park
4.1miRio Secreto Nature Reserve
4.6miDiscover Mexico Park Cozumel
12.9miKantun Chi Ecopark
14.7miXotik-Ha EcoPark
15miThe Mayan Cacao Company
16.5miSelvatica
16.9miSan Gervasio Mayan Ruins
17.4miPlaya Palancar
18.4miEl Mirador Lookout
22.4miXoximilco Cancun
29.1miCenote Dos Ojos
29.2miCenotes Sac Actun
30.4miAttractions
Fundadores Park (El Zócalo)
0.2mi3D Museum of Wonders
1miXenses Park
4.1miRio Secreto Nature Reserve
4.6miDiscover Mexico Park Cozumel
12.9miKantun Chi Ecopark
14.7miXotik-Ha EcoPark
15miThe Mayan Cacao Company
16.5miSelvatica
16.9miSan Gervasio Mayan Ruins
17.4miPlaya Palancar
18.4miEl Mirador Lookout
22.4miXoximilco Cancun
29.1miCenote Dos Ojos
29.2miCenotes Sac Actun
30.4miAirports
Cozumel International Airport
12.1miCancún International Airport
31.1miLocation
Features
Age restrictions
Availability
Private pool
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Fitness center
Meeting/Banquet facilities
Streaming service (like Netflix)
Beach
Air conditioning
Tennis court
Sun deck
Private entrance
Parking On Site
Terrace
24-hour front desk
Soundproof rooms
Kitchen
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Wheelchair accessible
Non-smoking rooms
Patio
Kitchenware
Garden view
Kitchenette
Landmark view
View
Garden
Elevator
Free toiletries
Upper floors accessible by elevator
Barbecue
Balcony
Soundproof
Accessibility
Entire unit wheelchair accessible
Hearing accessible
Upper floors accessible by elevator
Wheelchair accessible
Activities
Bar crawls
Beach
Bicycle rental
Bike tours
Bingo
Canoeing
Cooking class
Cycling
Diving
Fishing
Game room
Golf course
Happy hour
Hiking
Horseback riding
Karaoke
Live music/Performance
Live sports events (broadcast)
Movie nights
Pool table
Snorkeling
Stand-up comedy
Temporary art galleries
Tennis court
Themed dinners
Tour or class about local culture
Walking tours
Water park
Water sports facilities on site
Windsurfing
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Building Characteristics
Detached
Private apartment in building
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Board games/Puzzles
Child safety socket covers
Evening entertainment
Indoor play area
Outdoor play equipment for kids
Food & Drink
Breakfast in the room
Fruit
Grocery deliveries
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Private check-in/out
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Hypoallergenic
Hypoallergenic room available
Laptop size safe
Non-smoking rooms
Private entrance
Smoke-free property
Soundproof
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Dryer
Electric kettle
Kitchen
Kitchenette
Kitchenware
Microwave
Oven
Refrigerator
Stovetop
Toaster
Washing machine
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Streaming service (like Netflix)
TV
Outdoors
Balcony
Barbecue
BBQ facilities
Garden
Outdoor dining area
Outdoor furniture
Patio
Private pool
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Clothes rack
Drying rack for clothing
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
Carbon monoxide detector
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Foot massage
Full-body massage
Hand massage
Head massage
Kids' pool
Massage
Neck massage
Outdoor swimming pool
Solarium
Spa lounge/Relaxation area
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Public transit tickets
Shuttle service
View
City view
Garden view
Inner courtyard view
Landmark view
Pool view
View
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
This property accepts cash only.
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