Wonderful staff! Alex and Victor were very pleasant and helpful when we discovered that a teenager had left her phone on the plane. They tried several numbers and finally got through to a live person at the airline, and we got the phone back! We left at 5 am and they packed “to go” breakfasts for us! Not a lot but got us onto our flight. Right next to an nice park. Safe, clean business area. Restaurant next door had good sandwiches and wraps, reasonably priced. The chicken-avocado arepa was a hit.

The staff was very helpfull, location was safe, room was very nice, the bed was comfortable,...

Our only (slight) objection was the noise in the room coming from the traffic outside - apparently, the windows were not sound-proof....

Very good location, walking distance to all main atractions, staff was friendly, the breakfast could have more options but it was anyway delicious, eggs , bread or local bread, huice, coffee, fruits available , so it was ok, the room was very clean looks actually better than pictures, the building is old however the rooms look lime recently renovated, nicr shower , rain shower with hot water, towels clean and nice, the cleaning lady ask evwryday to make up the room even though i said its not necessary fo 2 days stay , she changed my towels when j asked, they brought me iron to my room when i asked, there is mini fridge in the room, phone, tv, the queen bed is nice and comfortable,

Doesnt have safe in the room It is very noisy, as the street in feont of the hotel is busy, and cars tend to horn a lot in ecuador 🤣🤣 but i dont think there is much the staff can do about that...

John is HOT. 😂 The location is great! It is literally in downtown area.

At night, it could be dark in the area.

My mum stayed for one night. The team at the hotel were absolutely amazing! I was quite worried as my mum is an elderly person so they kept me updated about when she arrived, picked her up at the airport, organised her taxi for the next day, and always answered my questions timely. What a great place and staff! I'm beyond thankful!

The room was clean, the shower was hot and had good water pressure. There was some lights coming from the street outside, but nothing that I would say is unexpected for a hotel downtown.

A couple cabs had trouble finding the address and stopped around the block from the front door. Perhaps there is a map issue with the hotel address? It was not a big deal, but worth mentioning.

The room was neat and very clean. Location hardly can be better. The Staff was very welcome and helpful. Price is reasonable, though not cheap.

All the people in the hotel are nice and they always want to help us. They are also respectful and polite. Their recommendations are always good about restaurants and touristic places. Breakfast is included and it is delicious.

Very much satisfactory, good service and quality.

Nothing was unsatisfactory.

Comfortable rooms, recently renovated, , great location, super friendly staff.

The elevator needs refurbishing.