The lady on reception was very helpful, spoke multiple languages, had lots of local information and was so friendly. The room was really clean and had a very comfortable bed. The location is great. The walk into Beaune centre is very pleasant, quick and easy. The town has a lot to offer. The carpark was spacious and accessible. Also the access to the motorway was great. There are lots of restaurants close by, plenty of options. Supermarkets, fuel stations, boulangeries If I was in the area again I would not hesitate to stay

The Aircon blew out hot when it was set to cold however with the door open there was a lovely breeze. It was not a problem for us but maybe in the summer it would be. The bathroom was tired but everything worked and it was spotlessly clean

Its not difficult to do the normal most hotels are pretty much the same until you pay too much, what is difficult is to make the guests feel special. If the staff stay in a place then they remember you and give you a more genuine welcome and a more personalised service. Which is why we like this place so much. All too often the management don't see this they only see the money. The lovely lady at the reception was obviously not feeling very well but she still made us feel very welcome - thank you and well done.

Some of the decor is not to our taste, not going to stop us returning

Good location not far from the main motorway so easy to find,excellent secure parking, good restaurant, excellent breakfast, excellent staff .I stay at this hotel on a regular basis when I travel abroad.

The only thing I was disappointed with was that they didn't have a vegetarian option on the evening menu.I had to ask for something special for myself to be suggested which was ok.They use to do a buffet choice which I thought was a better Idea for vegetarians like myself,I did mention it to the staff.

Great staff so friendly and helpful - remembered us from previous visits. Gave us our usual room - so nice. Location is brilliant - close to motorway, no driving through town, pleasant walking distance from town centre Rooms are what you expect from a Kyriad clean and all the usual amenities with a bit of a shimmy around one side of the bed - not spacious but fine for a couple of nights Breakfast all the usual buffet. Restaurant is good (prefer to stroll into town to one of many restaurants/bars)

We have stayed here many times and will continue to do so... The location is perfect (in the hotel zone) straight off the motorway and you're there, and you can stroll into town. The staff are so lovely and friendly. Once we got stuck in a traffic jam and the young lady stayed late in reception to check us in. I was very please to smell the whiff of paint in the air, obvious refurbishment going on (there needs to be a second coat on the bathroom door) new doors and some fittings in the room we stayed in . All good. Such good value - very reasonable prices. You can get a nice coffee from the machine for a small fee and not use the powdered rubbish in the room - nice touch.

We have stayed here many many times.. we should be getting points !, The staff are always friendly and helpful. They will let you buy a coffee from the machine and take it to your room - great because that instant stuff is awful. Once we got stuck in a huge traffic jam and the nice young lady stayed in reception till way late. The location is perfect - just off the motorway and close enough to stroll into town for a drink and a meal. Breakfast is fine - good selection and good quality Good value for money.

there are a few little places where it is showing its age - wear and tear, not shabby yet.

The room was suitable for a family of 4 (adult kids). I would suggest that the bathroom was a tad small but functional. The room was very clean and the beds were so, so comfortable. As with all hotel rooms, not enough waste bins and coat/clothes hooks for the number of people in the room - a small issue easily fixed. The hotel was easy to find with options to eat nearby, although the hotel does have a restaurant for dinner and breakfast. Parking was plentiful and immediately outside the hotel. The staff could not do enough to help and the English spoken (lazy French speaker here) was perfect. Check in was easy and nothing was too much trouble. There is no lift and whilst there are only 2 levels, we have a member of our party who is a bit wobbly on their feet, so be mindful of this. An excellent stop off hotel. Would recommend.

We would have liked a lift and more hanging space/coat hooks, but this is really a very minor issue for a one night stay.

The room was a bit small and cramped but adequate. The restaurant had a good evening menu and the breakfast was okay. The staff were very friendly and helpful.

The hotel was located in a commercial area, along with a number of other hotel brands. Limited external places to visit. It was difficult to access the shower as the bath side had a high threshold and the shower screen got in the way. My wife could not access the bath/shower, although I managed okay.

Everything. The breakfast was very generous and in a nice location. It was nice to be able to go to the pleasant restaurant next door.

The shower in the bath is dangerous. It is too high to climb over. The screen does not fit properly so the water leaks onto the floor and is slippery and dangerous when I get out of the shower. The room is not big enough for that bath.

Good hotel, excellent staff.Very good quality evening meal.I thought the buffet meal had was in particular very good quality.Nice wine.Excellent service.Did not have time to try breakfast but I am shure it was good.Good secure parking for my motorbike right outside near my room with good access via extra door to my room.Not too far from motorway junction.Beautiful looking location.

Nothing.