We booked this hotel very last minute because our previous hotel cancelled our trip. We loved the hotel! The neighborhood is amazing, very quiet, perfect for walking. Lot of wine houses as well. The room was huge and with all the facilities we could wish for. We had dinner and breakfast at the hotel and they were delicious. We will definitely go back.

Our stay was perfect. We just had the feeling the hotel was a bit understaffed as we waited a bit at reception and at breakfast but it did not ruin our stay.

The room was quite spacious and comfortable. We dined in one of the restaurants on the premises, the food was delicious and the staff was great. I also enjoyed exploring the local wines that were available for purchase.

It would have been nice to have a solid door separating the bathroom from the rest of the room. Instead it had a sliding glass door with a large hole to open and close.

The room was big and clean

When we booked the room, we booked with one baby as a family, we had a suite. But we didn’t write that we need a baby bed (we always bring our own when we go traveling) and I also saw in the children police that wrote “no capacity for extra beds or cribs”. When we went into the room, I saw a baby bed that was very nice and sweet although we brought our own! But in the end the hotel charged the baby bed, and we didn’t get informed about the price to pay, although it not expensive but the feelings of this trip in the end was so bad!

Spacious, modern and clean rooms. It’s in a quiet neighbourhood and you can even sleep with the windows open. Breakfast was a la carte with a lot of choices at a good price. The picnic is a must do if weather conditions are good.

The hospitality was wonderful, very warm and inviting. The food is amazing. The location was excellent for walking to the attractions in Trier.

Nothing

The jacuzzi tub was excellent!!

The portion of breakfast for the price was a bit smaller than I expected. But the food was definitely fresh.

I’m of a certain age - I like a solid door on the toilet!

very nice room

the main reason for choosing this hotel is their excellent restaurant which was closed on both days of my stay

It was a very nice experience. The room was very nice, clean and comfortable. The hotel staff was very kind and helpful. The hotel is close to the city center. The restaurant (Weinhaus) was excellent and very tasteful. We were very pleased to have more information about the wine that they are selling, that comes from their own vineyards.

The parking spots are a bit far away from the hotel, and the parking wasn't hardened and was a bit flooded. There was a language barrier with the restaurant staff from the "Weinhaus". Their English was limited and it made the experience a little bit uncomfortable.

The staff was friendly and helpfull