Breakfast was superb with an incredible variety of products. Staff were super helpful and rooms were bright, clean and spacious.

On the last morning, my breakfast experience was awful. It opened at 7am with one staff member was still setting up the breakfast at 07:15. I waited 20 minutes for an orange juice and 25 minutes for a cup of tea and had to ask for it 4 times. Staff started to filter out around 07:15, even though the restaurant was filling up with guests. I noticed no management at this point. Sadly this spoiled my overall trip. 7am breakfast means 7am. Overall very poor governance.

We had 4rooms and I stayed with my family for 10nights when we attended an event in Chennai. There were many other people who had come for the same event staying here. The location of the hotel is very good and there are good places to eat nearby. The staff is welcoming and any request we made was promptly attended to. The breakfast was tasty specially the South Indian food. Mr Nazir and his catering team took good care of us and one day even arranged breakfast for all of us as early as 3.00am. We dined a couple of times at Chap Chay the oriental restaurant in the hotel and the food and overall experience here also was very good.

The standard rooms are a bit on the smaller side.

The room was clean and comfortable. The entire hotel is beautifully decorated and feels very luxurious. Breakfast was absolutely wonderful. The restaurant gets busy but the staff work hard and quick to fill up the buffet. The staff are incredibly nice and friendly, particularly the lady chef at the restaurant at breakfast who kindly explained different foods from the buffet and seemed genuinely happy to be working there. Also the lovely lady at reception who fixed our sarees!

The pool is lovely but there are only two loungers but otherwise everything was great!

The breakfast buffet was great at the Colony! I loved the Mysore vada and the baked yoghurt! Very unusual tastes! All the dishes I tasted at Chap choy were great! Staff in the restaurants and the hotel in general were extremely polite. Mr. Nazir was exceptionally helpful.

The day I checked in was Sunday 4th of May and the Colony was fully booked for the brunch buffet. I would have appreciated that there was one person designated to make sure that guests who had not booked their tables were discreetly guided to another area where arrangements were made for them. After all we were guests who were living in the hotel and should be given preference too. I was requested to move from my seat AFTER I had started my lunch. It was done very politely by Mr. Nazir who immediately set up a table for me away from the crowd and I was given great service:) I suggested that that could have been avoided had they put a RESERVED sign on tables which were booked.

Nice upscale hotel in Chennai. The staff was very polite and did their best to help with whatever I needed. Breakfast was awesome and the rooms were modern and comfortable. The gym is very small but has enough equipment.

The area is upscale, but not very convenient if you want to explore the city. A cab is necessary if you want to go to the center (walking also does the job, but that part of Chennai is not very walkable). Also, excluding breakfast and the hotel restaurant (which were amazing), I think you can possibly find similar accommodation in lower prices.

The hotel and our room was modern and clean. The breakfast every morning was wonderful and had a huge variety of options. We also took advantage of a lovely Christmas dinner would have like to have taken advantage of the nice atmosphere of the poolside bar. Staff was very accommodating and helpful. This was the first place we stayed for a three week trip to India and it was a perfect start to ease in to our travels.

The neighborhood was not particularly walkable. When we did manage to cross the street, we were able to get to a grocery store with many international options to satisfy a picky 6 year old eater!

Beautiful Hotel with all the modern amenities in heart of Chennai. The property is centrally located but off the main road so it offers a bit more privacy. The hotel kindly accommodated our family of 5 adults with two rooms and an extra bed in one of the rooms. There are 3 restaurants and we ate at the buffet on main floor which offered a variety of veg/non veg, Indian and western foods that met the needs of our group. We had the opportunity to enjoy breakfast, lunch and dinner and the food was quite tasty. Above all, the service at the RainTree was top notch. Everyone from restaurant staff, housekeeping to front desk was extremely friendly, personable and efficient. If you are visiting Chennai, I would highly recommend the RainTree Hotel.

Nice hotel with spacious and comfortable rooms. Breakfast was excellent. Staff is very friendly. And yet... You can hear noises from the adjacent rooms, like shower, phone vibration, it is not nice to be awaken out of an alarm clock of your neighbor. Bad smell from the bathroom. I would have given 5 stars if it wasn't a 5-star hotel with such a high price.

You can hear noises from the adjacent rooms, like shower, phone vibration, it is not nice to be awaken out of an alarm clock of your neighbor. Bad smell from the bathroom. I would have given 5 stars if it wasn't a 5-star hotel with such a high price.

Its a lovely boutique type of hotel , with a very central location. its clean, well maintained and the staff are just wonderful . Extremely helpful and very service oriented . The breakfast spread is lovely , with a good mix of western and south Indian fare. The fresh filter coffee is to die for. We were a bit late leaving the hotel . The reception staff understood this and without our asking for any help, they themselves alerted their staff at the airport to assist us as soon as we got off the taxi and take us through check in as quickly as possible . We really appreciated this extraordinary service ..this is what it means to go the extra mile to help customers.

Not particularly good views from the hotel room due to a new construction that has begun on an adjacent site

Excellent customer service, very prompt replies from the hotel manager. They arranged my hotel transport and kept me comfortable throughout my stay. Rooms were very clean, excellent space, very luxurious. Wonderful spa services provided. I had an early morning flight from Chennai, so the hotel packed a special breakfast for my journey to the airport. 10/10 hospitality.