This was a fantastic hotel for the price we paid. We did not use the restaurant only because there is lots of choice out and about which we like to do is wander then stop to eat. There is a swimming pool but very busy and noisy when I went down with lots of children splashing in the pool But good to see them having fun. We used the spa for treatments which was very good and the therapists we had was very welcoming. Came away feeling very relaxed. If we return to Gdansk would definitely stay at hotel Grano again.

This isn’t a complaint but maybe something that guests need to be told when booking a spa treatment. We booked a spa ritual which was £80 each for a 90 minute treatment. Once paid the total was around £110 each so for the two of us an extra £60. This is the taxes that is added on at end of your bill. Not something I was aware of and maybe should be told at time of booking or on the treatment menu. I suppose in the UK our taxes are included in the price shown, so did not expect the extra price. Just so other guests are aware when booking their treatments.

It was a perfect location and great service. Everyone was polite and spoke english

I didnt like the swimming pool, but im from Iceland where it is a big culture so maybe thats why. It was just like a small town swimming pool in Iceland nothing special for me. Water felt kinda dirty too, lockers we’re good though I was very dissatisfied with the price of the breakfast, it was so expensive compaired to everything else. We choose to go to breakfast on our last day which happened to be easter day and the breakfast was more expensive during the holiday which make sense but would be nice to know on forehand since i was most excited to go to breakfast at the hotel on our last day but because of the price we went elsewhere. Room service prices we’re fair.

We had a very comfortable stay at Hotel Grano. The facilities, location and service are all excellent, specially the housekeeping staff are very efficient. On the first night my 5yo accidentally pressed the service button when we came back from dinner room was tidied and new slippers provided again. Breakfast had a variety of choice. The main square is only a 5 min walk and lots of restaurant nearby and a convenience shop round the corner.

If i have to nitpick , would be good to provide hot chocolate sachets in the room. The pool can get very busy especially in the weekend.

Room is very nice, bed mattress is also nice. They got swiming pool its open everyday till 21:00. Pool not very big but im happy that they got it. Also 2 saunas. The pool temperature is perfect and jacuzzi is hot, like suppost to be. The guy in reception is very pleasant. Close to the hotel there is free parking space, but the road in there is very pitted. With liver car it would be hard to go through it. Overall it was nice experience ir march it was good price also. Price in hotel bar is not overpriced, so overall i recomend it 10/10

In the room there was cups and kettle but no coffe or tea or even if you got yours tea there was no teaspoons, forks.

Nice hotel, with a good sized room. Awsome location, with a good breakfast each day.

For this type of hotel, the cleaning staff should get max 1.5 stars. Room was not cleaned enough before it was handed over and also after the cleaning staff cleaned our room. The bedside table had stains from juice, the bathroom tiles had stains from god knows what, same as the bathroom door. Also the management should probably invest in better cleaning solutions, since the glass from the shower was full of limestone spots. For the management, in case you will be reading this review, room number was 319. P.S.: maybe for Christmas even and morning, a small festive / symbolic surprise in the room could be considered.

During my recent stay at this hotel in Gdańsk, I was pleasantly surprised by the exceptional quality of the amenities, particularly the pool and restaurant, which exceeded expectations for a four-star property. The pool was a highlight of my stay—warm, impeccably clean, and truly up to five-star standards. Whether for relaxation or a refreshing swim, it offered a luxurious experience rarely found at this price point. The restaurant also impressed me with its delicious and healthy food options. Each dish was well-balanced, flavorful, and made from high-quality ingredients, making it easy to indulge while still feeling good about my choices. Overall, this hotel offers top-tier comfort and quality at a more affordable price, making it a fantastic choice for those looking for a touch of luxury in Gdańsk without overspending. Highly recommended!

Nothing

Central location just near restaurants and amenities. We had a very spacious and modern room for clothes and cases. We got a quiet sleep every night. Excellent choice of food at breakfast. I really enjoyed the pancakes with milk rice and apples😄. Very nice staff. The spa and pool was relaxing and well designed. We liked the water dispenser point in the corridor, why haven't other hotels got this ? A well thought out touch. Enjoyed reading at reception area on the comfortable couches. Would definitely return and recommend.

The location is excellent. The size of the room we had was great and the balcony with chairs and a table was very appreciated. The hotel is clean, the decor nice and overall it was a good stay, but the devil is in the details. The pool is a nice touch, but very echoey, especially with kids screaming in it.

The breakfast is hugely overpriced. You can get great food in many places just outside the hotel for less than half of what the hotel asked for (110pln per person). The pillows were small and felt as if made from cotton balls. As if someone ran them badly them through a washing machine on too high a setting. There's no active fan in the bathroom, which quickly turns into a steam room, and the towels are a bit rough.

Really great breakfasts, very large selection, very tasty. I travel a lot, these breakfasts are definitely in my Top 3. Apart from that very clean, comfortable and spacious rooms, good location, nice and helpful staff. Two charging stations for electric cars in the underground car park, charging is free! And for comparison the neighbouring "very popular" hotel of a well-known brand recently completely eliminated the charging stations in their underground car park.

Very small (less than 10 places) and very tight parking. If you have a large car you will have a hard time parking. But there are two charging stations for electric cars.

Nice location and clean hotel. Good breakfast. The restaurant menu was not so varied but the food quality was very good.

The spa area is not very impressive. The swimming pool is not big and it was quite crowded almost all the days. Also the dry and wet saunas are small so you need to expect some waiting time to get to use them. The room was big with good space for a family of four, but could have been arranged in a more practical way. In the bathrooms you did not have too many options to store your things.