Proximity to the lakefront and all the activities which happen there. There was no problem with noise at night. Helpful and friendly staff (a special mention to Nicole) so we felt we weren’t just another pair of customers. Standard of housekeeping was very good, as was management.

The property is somewhat dated (1946). There are a few stairs to be negotiated, but no problem with the building’s lift. Staff were helpful with luggage. Our room had a high single step to each of the bathroom and the separate toilet, and these called for care in using these rooms. We soon got used to this. Hot water takes a little time to arrive, but otherwise is very adequate. Overall nothing to complain about.

Great stay. Breakfast was a complete spread. Bruno & family made us feel very welcome.

We had a small hitch with no hot water … they didn’t know how long it would take. Offered to upgrade us. Amazing room! Actually more like a small apartment. We decided to wait a bit as the upgrade was in an older part of the building with no elevator. Bottom line - the water was back on in an hour.

Nice hotel very close to the centre of Desenzano. We stayed in the Venezia room, which was nice, had a comfy bed, a nice terrace with a partial view of the lake and good amenities (especially the AC). I must say that the owner of the Hotel was very kind and helped us a lot. We had a rainy day and there were no taxis available, and he was extremely helpful to get us to the destination. Very friendly staff and ok breakfast that will get you going for the day.

The access to the small wardrobe wasn't the best due to the low slanted ceilings and at times the chimney's smoke was strong when we left the door open.

Great Location. You can access with a car to unload luggage, and then find a parking spot elsewhere. The staff was attentive, and room very nice. Also, the breakfast was awesome!

The aircondition was initially deactivated because it was just the beginning of summer, we had to call a few times for them to actually turn it on. But then it worked just fine!

The room was amazing for the price, huge bedroom that was decorated nicely and was very clean. Very central location and the restaurant attached was very nice. The staff and cleaners were friendly and helpful. The train station was only around 15/20 min walk away depending on if you’re going uphill or downhill

The bathroom was very mouldy in some areas, mainly the shower area. It was clean but had collected a lot of mould from dampness over some time it appeared. We were on the top floor along windy corridors and staircases with no lift, this wasn’t a problem for us but could be something to note for someone with impaired mobility

This is a authentic Italian hotel. The rooms are good but parts of the hotel need some attention. The corridors have very worn carpets and the window shutters in the rooms need upgrading. The breakfast is pretty good but no change in choices for 7 days. I also expect the bed linen to be changed after 3 days. Towels and toiletries are a good standard The food in the restaurant is very good and well worth a visit.

Breakfast choices are repetitive. Needs decorating.

Excelent location. Very good restaurants, good food, parking service and staff.

Rooms worn, simple, in our room we were missing normal shower, there was bath in the room with drain on the floors. Cleaning chemicals, staff uses chlor, smells awful. Breakfast all the time the same.

On our arrival we were upgraded to a very spacious and comfortable suite rather than the double room we’d booked. The reception staff were welcoming and helpful, advising us that we could dine outside if we preferred (we had reserved a table in the trattoria but it was a lovely evening so we chose that option). We only had one night at Lake Garda en route from Tirano to Venice, after travelling on the Bernina Express from Switzerland - we wished we were staying longer. The hotel was very conveniently located - a 15 minute walk from the station and close to the lake side, shops and restaurants. We had a very enjoyable meal at a table just across from the hotel - waiters helpfully setting up large umbrellas when it started to rain. Great atmosphere and good for people-watching! The self-service breakfast was good too. Would definitely visit again.

Nothing

Perfect location , the staff were very helpful and friendly . The restaurant was excellent

Some areas of the hotel are in need of refurbishment for example the stairwell ,lift and reception area’s

Great location off the main square and near the lake. Large room, lots of towels, toiletries, fridge snd kettle. Good selection for breakfast. 24hr reception meant we could arrive on a late flight and train

Although it had sircon, we couldnt get it to work but we didnt bother reception. The floor above was noisy being heavy footed and moving furniture. Water temperature was tricky to get right. No english channel. Room was a bit dark as we couldnt open one set of shutters. No coffee in the room, only tea