Food outstanding. Location stunning. Staff went above and beyond. Super friendly and always smiling. Really went out of their way to accommodate ten of us for Sunday lunch when you were almost full to capacity. Thank you 😊

On one occasion the cleaners left our bedroom door open with a towel. I think they forgot to go back to finish off the bathroom and re stock but they left our room open. When we arrived, we were quite shocked. We waited an hour but they never returned. Had we not arrived, our room would have stayed open and our valuables etc could have been taken by anyone. I had my very expensive camera on the bedroom floor. Thank goodness nothing was taken but more care should be taken.

Morning to all staff at The Bridge House Hotel I just want to thank everyone of the staff/team for a wonderful stay again! We are/were celebrating lastnight, March 23rd, our 4th year anniversary. We have never stayed on Sunday, as we came on a Saturday. (We usually come on a Saturday and just stay over the weekend, as we are enthusiastic cyclists), but decided this time to have a long weekend. It was lovely to see some familiar faces, like Jess, Mike and Megan. There are some other new faces that I want to give a shout to, and those are Cody and another blond young lady, who recommended us having a desert for lunch lol, unfortunately I don't know her name. She was bubbly and lovely! Everyone in general just constantly gives everything and exceeds in their work! We LOVE this place. We were lucky with the weather. Our room is wonderful, 231! I joked to my bf that, that is OUR chosen room now. It's SO spacious and comfy!! As I say, we both LOVE coming here. The weather has been on our side. The chefs/cooks still deliver FANTASTIC and oh so tasty food. (Thank you for cooking our steaks, we've been looking forward to them all week lol!) 😂😉 We will DEF be coming back again soon! Many thanks!!

The location was spot on for us, even though we had a room close to the road there was no noise, the bed was a bit hard so we were offered another room with the river view, reception said all the beds were the same throughout the hotel, the river view room bed did seem better, not so hard, the food is reasonably priced and was served up fast.

We met with friends here the second night, we didn't know the kitchen closed at 9 pm, so was a little disappointed as we hadn't eaten all day, we should have checked first but found it a little unusual for food to stop at 845pm when we asked.

Location, able to get a bus into Poole, bus stop literally just a few yards down the road. Also, it is a good base to explore Dorsets Jurassic Coast. Reception staff very helpful. Plenty of parking. Nice room overlooking the River.

Room fine, a couple of hooks for coats would help, especially waterproofs after rain . Partner had Lamb shank in restaurant & I had Sunday Roast. Food was nice. However, when we ordered I was advised when my Partners meal was nearly ready, they would let me know, so I could go to the carvery. This did not happen. My Partners meal was literally dumped in front of him, so I then had to go to the carvery and wait to be served, whilst my Partners food was there already. This was the only issue during the stay, the hotel and it's staff were fine.

Well laid-out room, equipped with everything I needed and not cluttered with things I didn't. It had the rare luxury of heating controls that were intuitive and actually did what I wanted! Plenty of options for breakfast ranging from fresh fruit salad to bacon and black pudding. My stay felt particularly good value for money but that may partly bacause I was very off-peak - a sunday in mid-December - and had chosen a "cosy" king overlooking the main road. The dining room and premium rooms overlook the river that was teeming with wildlife. Easy access by car to Bournemouth, Poole and the New Forest, and a lovely big car park. Several country walks start within 200 yards of the hotel.

Bed was quite hard. Next time I stay (it's convenient for visiting my family) I'll fork out for a premium room and see if that bed's any softer.

Room was on the river side and very quiet. Air conditioning was great and needed as hot when we stayed. Staff were professional and welcoming. There is no elevator but the receptionist quickly offered to get someone to help us with our cases which was very much appreciated. Also loved the tea and coffee making facilities in the room. Delicious breakfast is worth the extra money and we had a couple of nice meals in the restaurant at night. Also a nice big free car park that you won’t get further into town!

We had twin beds and my only complaint was that the mattresses were rather unsupportive. I know firmness is a matter of taste, but I have back issues and it wasn’t good for me. The only other issue was that the evening menu didn’t really describe the food well. I ordered a seafood platter but there was no mention that everything was battered or breaded and that it was served with chips. I picked seafood as a light, healthy option and it was far from that.

We stay here often and book a room at the back of the hotel away from the road noise. The view of the stream and the swans if beautiful. The situation is ideal for us to visit friends and shops in Bournemouth. We like the restaurant - it is lovely and not over-priced. We like to enjoy wine outside overlooking the countryside - and the swans. There is plenty of free (and secure) parking.

As usual, everything was lovely. I wish shower mats were provided in the bathroom because I am afraid of slipping while standing in the bath to shower - so I usually run a bath. I have asked for one in the past and one was immediately provided. It's just that I usually forget to ask.

We have been visiting The Bridge House Hotel about 5-6 times, it's got beautiful scenery, great food made fresh and the staff are brilliant. There's nothing that's ever too much, very welcoming. A big shout out to Megan, Jessica and Mick! It was good to see them again and good to meet Mick. You are all doing a fab job!!

Our room this time was on the ground floor and right near the front door. I couldnt really open the windows as too worried strangers could break in. The bed and the pillows were way too soft, quite uncomfortable actually. I prefer more firmer bed and pillows. I also prefer to have a room upstairs.

Very good hotel at a good price close to our family who we were visiting. The room was cosy with a view of the river. The breakfast was very good with a nice array of choice. It is buffet style with fried eggs, but you can ask for poached etc if you refer. The staff were very friendly and helpful throughout our 4 night stay. I would recommend this hotel.

The bathroom could benefit from slip mats as the shower is over the bath and is slippy getting in and out of the bath when having a shower.

Ideally situated for a funeral we had to attend. Staff are very pleasant and breakfast was very nice. Hotel has good car park and charging for electric cars.

Please note rooms at the front of hotel can hear the traffic and it is a busy road. Unfortunately our room had a blocked toilet which we found out about in the morning but staff changed us to a better room at the back of hotel high was very nice and quiet. If stopping again we would upgrade to one of the rooms at the back.