This hotel is a little gem. It is a classic German hotel, simple room (I had room 20) that meets the needs for bathroom, storage, sleeping and a desk for working. There was also tea and coffee. The breakfasts were great, you certainly will not go hungry and the staff were charming. The location is also great. A short walk from the station, without having to go through the streets full of drug addicts and homeless people. Frankfurt has let itself slip, and this is one area I really want to avoid, so the hotel location is perfect. There is a little square with a kiosk and some restaurants around it, and it is in a quiet area.

The wifi was a little spotty at times when lots of guests might have been using it. However, most of time it worked without fail, especially on my computer that I left in the room for the stay.

We have stayed at this comfortable boutique hotel over 20 years on visits to Frankfurt. The location is very convenient, in a quiet area a few mins walk from Frankfurt Hbf station. It’s also handy to the main shopping district Hauptwache via the S Bahn, and about 20 mins walk to the museum district on the Main riverbank. They serve a delightful breakfast. Staff are friendly and helpful, and speak English.

My only dissatisfaction is with the pillows. There was only one each, and they were the loose fill kind. I prefer foam for neck support. However it wasn’t a problem for me because I brought my own memory foam travel pillow.

We enjoyed having breakfast at the hotel. The spread was very good and wide. They replenished items which ran out promptly. The room exceeded my expectations. It was comfortable and well-heated (it had an air-conditioner too which we didn't use as it was 10 degrees C). The location of the hotel is within walking distance to the Alstadt and the Opera House. Lots of restaurants nearby, there are trams and subway stations too. There is a street where it felt unsafe, it is one of the roads to the central train station. However, we figured out after the first day on how to avoid it. The staff is very approachable, efficient and helpful.

Nothing

Good location in a quaint neighborhood. I attended ambiente so it was the perfect location for that however most of the restaurants we wanted to go to were a little far to walk to but there were other options in the area. Breakfast was good, room was spacious and the staff were very attentive and friendly. Out flight landed early in the morning and we got to the hotel around 11am. The man working the front desk said our room wasn’t ready yet but asked the cleaning service to get ours ready ASAP and it was ready within the hour. Very kind, exceptional service

Only have two complaints - the first being that the shower had a very interesting little door that didn’t really do much other than kind of get in your way since you couldn’t prop it open and the second being that even though the ceilings are high which is very nice, there doesn’t seem to be any insulation between the floors and the person above us seemed to be stomping around their room starting at 6am

The hotel was only a quick 10 minute walk from the main train station and tram! The area is close to some of the homeless population, but I always felt safe. If exiting from the main station, take the main/north exit. It's basically a straight shot to the hotel from there without walking through some sketchy areas. Google Maps works great! Overall, the hotel staff and room were nice! The beds were comfy but some people might not like the thinner mattresses. No issues!

I came to Frankfurt to take my MCAT exam. This place was nicely priced and a 3 minute walk from the testing facility. It’s close to the station and there’s a cute park close by. The staff were extremely kind, breakfast had good food options, and there’s a wonderful seating area outside. My room was clean, had ample desk space, kettle and tea. Bathrooms had a red light that heated the room which was awesome. Loved my stay and would book again.

The hotel locates in a very good neighborhood. Within 10 min walk, there are fantastic Italian, Chinese, Mexican restaurants even with Michelin stars! Also, a small pharmacy and Rewe supermarket also are within walking distance. Very convenient. Close by there are stops of U4, 6, 7, enough to take you to.Zeil street, Rome Sqaure, the Cathedral,.and iron bridge area.

Everything was great. For a guest staying more than three nights, I'd very much like to have some changes in everyday breakfast though.

We booked a superior double and it was a really nice and spacious room at ground floor, with direct exit in the back garden. Pity the weather was not very inviting to sit outside :-)) The breakfast was good, a bit limited with choices but for such a boutique hotel it was actually not bad. The service was really good, the whole personnel is very helpful, friendly and smiling! Parking is a real plus, for less than half the price you pay in this city. Location is very good, short drive to the old city or a half an hour walk. Quiet neighborhood, with an italian and a japanese restaurant very close by.

The bathroom in our room had one step up. In the first day, until we got used to it, it was a bit of a challenge stepping down to the room level, even if they have put a notice on the door :-))). I guess they had no choice when they modernized the bathroom and it's not really a complaint.

Hands down the best part of this facility are the people. They are very traditional hospitality folks and made sure any inconvenience was made up for otherwise. Very kind and made us feel welcome. The beds were very comfortable, rooms were big, everything was extremely clean, and we slept great.

The property itself is in a very quiet and safe area, but if you walk from the train station, Google takes you through the Bahnhofsviertel. It’s very brief - a very small area. So just walk sprightly or avoid it by going up/ down a block. I’m not against fun, but it doesn’t feel safe walking through there.

The staff was very friendly and willing to help at any time. The hotel was in a very peaceful and beautiful area. The room was bigger than expected with all necessary amenities and a very nice view.

Unfortunately, we had to take our breakfast in the room due to a dining room renovation, which was not comfortable as there was not a proper table or seating for this. The breakfast options were rather basic but very decent.