Location is superb. Exactly next to tram station. Just come out and board for any location with Tram. Very close to Airport as well.

I booked for 8 nights but they give two complimentary water bottles only once on first day while check-in which I feel was unfair. Let's say if you have different clients in all 8 nights then you will place two complimentary water bottles everyday but you are not giving to two bottles per day if guest is same. I asked the room cleaning staff but they said we are instructed not to replace bottles everyday for the same guest. Thought I want to clarify that their cleaning staff is super polite and good in making the room.

Excellent location . Rooms are clean . Best option for families .

Staff's act according to the nationalities . Each one speaks differently. Ladies staff need to improve with their service skills and should have complete instructions. If you stand near reception, you can see that every 5 min, there is some one check in or requesting some information .we can see they act according to the nationality. This is totally unacceptable.

Quality of rooms and cleaning. Good choice close to airport and really in front of a stop tram. In general, all pretty good!

Everthing was nice. However, if you plan to stay for a short period, the location does not worth due to spend much time to go to downtown, even having a tram station in front the hotel. You spend no less than 30 minutes to go till downtown for a leasure ride.

We just needed a place where to stay while visiting some friends in Zurich. We traveled with two small children, which always makes it hard to find a room to accommodate all of us. This worked very well here. (of course, for four people the space was not enough, but not plenty)

That the parking, although almost empty, was not free was a bit annoying.

Very convenient if you have an early flight because it is next to a tram stop. Calm. Stored our bags before check-in.

Our room was prepared for 2 people even though we had a reservation for 4. The heat in the room at night was exhausting, no A/C and the windows only open a bit. Our windows were covered for construction work so there was no view outside (but we only stayed overnight). Girls, bring your own hair dryers, they have a very basic device in the room.

I paid already on My 16, 2023 through ob-line but, today they charged me the second time deducting from my credit card. I called the reception twice and the receptionist promised me to return the money after few days. I called them twice with a very long waiting time and that calls will cost more.

They only have few outlets to charge our cellphone. We were three in the room but the coffee cups and coffee were only good for two, the tissue at the bathroom was just left over from the previous guests and good only for one person. I don''t blame the cleaning lady because we checked-in earlier and we were very thankful for that. I think she did her best to make the room ready for us that's maybe the reason why many items were lacking. The lady who assisted us at the reception was very friendly and approachable.

The room was great, spacious and clean, and the staff were very willing to help. It's a very convenient location for early flights! This hotel will only get better once the renovations are complete - would definitely stay again.

Renovations meant a bit of noise during the day, but wasn't too bad.

Good staff, clean place and easy to reach.

Parking was expensive 21 CHF for 9+ hrs but you will pay more if you take the vehicle out and park later. Airconditioner was not sufficient and when asked reception asked to open windows. I expect the hotel to have an airconditioner sufficient for the whole hotel.

It was a great stay. The staff was very helpfull. The room clean and soundproof if one remembered to close the window. The breakfast was very tasty

It is only a notice that there is renovation happening but one doesn't go there to stay all the time in a hotel. So something to keep on mind.

The receptionists were all very polite and helpful.

The room was not clean enough, and I found someone else's hair. The phone was not working, I needed to ask for slippers and couldn't. The TV, even though it had a Netflix, it was restricted from the hotel. I think it was overpriced and below average for a 4-star hotel.