This hotel is just perfect. From the staff, views, food, pool, room, and even a small but well equipped gym. It's just far enough from the crazy busy traffic and partying streets for it to be a peaceful and romantic getaway by the beach but close enough that you can walk to the restaurants, bars and clubs, of soi 6, and beach road. Even shorter walk to terminal 21 the big new shopping centre of pattaya. The food at the Bistro didn't have much selection, but what I had was delicious. The breakfast has a big selection of western, Chinese, and some Japanese food. They cook the omelette fresh to how you like it. This place will be the place I stay at pattaya and would recommend anyone to stay here. Try it out for one night at least because you will want to stay longer. I had an amazing experience here and would like to thank all the staff for making my stay comfortable.

This is the second time we have stayed here and we’ve booked again for next winter. After staying in nearly all the top class hotels in Pattaya, I must say we do prefer this hotel. Not too big, great views, lovely staff, great service, rooms are superb, clean and comfy bed, clean pool, beach views and everything you want from a Thai Hotel, especially as the staff look after the hotel dog, Emma. Kind people x

No complaints whatsoever

I have now booked this hotel 3 years in a row for our winter vacation and it’s a little gem. We’ve stayed at bigger hotels in the area and they can’t compare to this beautifully situated hotel. It has everything we like - location, best staff, great food, nice pool, clean and nothing is too much bother. I have told friends who also booked it and they too were impressed! Just brilliant

I should have stayed for 4 weeks instead of 3

I think the breakfast was catering more for the Asian market and not so much for Europeans but it was very nice nevertheless. Plenty of juice, eggs, yoghurt, crispies etc to suit most people. I was overwhelmed by the concierge guys at the front door who looked after Emma, the hotel dog, ensuring she was fed and got vet treatment. Such a wonderful touch for your hotel to do this and it shows compassion and I like that in a hotel, very caring. Guests like ourselves also fed Emma, who is a bear little dog. Thank you so much for this.

Nothing, wonderful hotel, great situation, lovely friendly helpful staff. I will certainly return!

The Staff upgraded us to a bigger room free of charge which was wonderful We loved the Pool and our room was very good. The Sea view was amazing.Good shuttle service. The Bistro food was really delicious and also the coctails were great.

Noise from other guests coming in at 4:00 am next door to us doors slamming doors also funiture dragged around beside our room and upstairs so not much sleep without ear plugs.The Buffet breakfast, most things were cold or warm but all staff were friendly no personal touch like made cappucinos as they used a machine No great choices of food no salmon and for this standard of Hotel was odd so we were a bit disappointed at this.

The breakfast buffet was amazing. The pool and the staff were excellent! This hotel was spotless clean. Will definitely come back as we only stayed a night, but this was already in our list of best hotels.

Nothing!

The hotel is next to the beach in a more secluded area and felt more luxurious than other places I've stayed at. The room was big, with lots of furniture to rest and relax. There was an electronic panel by the bed to control AC, lights and let the staff know if housekeeping was needed or not. The room had reusable slippers (instead of the usual disposable ones), bathrobes, water bottles (4 per day), cosmetics, hairdryer etc. The breakfasts served a variety of foods, western and Asian ones, warm and cold, including sweets. The pool area had sunbed and towels for the guests, there is also a restaurant with a great offer of savory/sweet dishes and drinks. I liked that the water in the pool was on a warmer side (the one in BKK hotel I stayed was super cold). There is a direct access to the beach, so it's safe to leave personal stuff around the pool area on a sunbed and hop into the sea for a swim. The staff was great, which is a norm in Thailand.

The electronic panel in my room mulfunctioned two or three times, but the staff took care of it immediately. My balcony was never in direct sunlight, so my towel/water shoes/swimsuit took at least several hours to dry (the humidity was wild). Although there was a hotel car, that was supposed to take guests every 30 minutes to the Dolphin Circle, it didn't always do that. Maybe guest are supposed to go and ask for the ride instead of just waiting in front of the hotel? The hotel wasn't far from Terminal 21, however after sundown it was not entirely comfortable going back on foot.

A very descent hotel in Thailand. Staff is quite friendly and helpful - when I got a cut, they helped me to treat the wound. Also they help to carry your luggage to the room. Another good thing to mention is that they changed my room to another one for free because guests next door were too loud at night. Very good breakfast, you certainly will have something to choose from: yogurt, fruits, pastry, rice, meat, soup, sausages, veggies, juice, coffee... There is also a nice little restaurant near the pool. It's not fancy, but if you don't want to search for one in the town - it's a good option. The staff is pretty nice two. The food is mostly European like, but there are also Thai dishes. They also serve cocktails. But be aware that you can pay with a card only if the overall price is 500 bat or higher. The beach nearby is rocky. At least in June. But you can walk along the coastline to the right (facing the sea) and get to Wong Amat beach, which is fine. It takes about 15 minutes. Air conditioning is fine. They change water bottles, towels and linen every day (at least if you press "make-up the room" button). There was a little knife in the number, which is a nice touch. The hotel is also 15 minutes away from Terminal 21 and 20 minutes away (on foot) from Lotus.

Not much bad to say. The worst thing is thin walls. You can hear other guests if they talk loudly in next numbers. Also you can hear footsteps from the corridor.

Beautiful lobby area. Comfortable large Bed, very large room size, Decor is very pretty in the room and the hotel in general. The staff are very courteous and helpful. Pool area is pleasant. Restaurant offers good choices.

The hotel is down a dark street and whilst it’s only a 10 minute walk to the start of the town, the walk is a little unpleasant, there is however a free shuttle bus every 30 mins and request to return. The air conditioner is DIRECTLY ABOVE THE BED and there is no way to control its force. We needed it on but now we both have colds. The beach area in front of the hotel is not worth bothering with as it’s rocky and small. The area is not very clean. The space behind the reception is cluttered and messy.

The staff makes this hotel, their customer service is second to none. Nom who works in the breakfast restaurant then in the Beach / Pool Bistro later in the day is amazing. La who works at the Beach / Pool bistro is also amazing. There are so many great staff from reception, concierge, cleaning services, waiting staff, kitchen staff, the list goes on, but unfortunately I don’t have everyone’s name!!! The hotel is quiet, just as we like it. It has everything you’d need.

More Sun loungers for the size of the hotel, I counted 40, which is nowhere near enough for a hotel of its size. Only 10 - 14 loungers got the sun, the rest were completely in the shade all day. If you wanted a lounger in the sun, you’d need to put towels on them at 7am, maybe earlier, which goes against what being on holiday is all about!!! The first room we were allocated at a strange damp smell coming through the air con but reception staff moved us the next day, so all good 👍