The room was very clean and well equipped and the 2 complimentary drinks at the bar was a lovely touch.We also had a seniors meal for dinner.Great value.The staff in the hotel were very helpful,especially Ewen who went out of his way to answer a few questions we had and provided great service.Had to find this sort of service these days.Thanks.

Although parking was fine,the location of the parking initially made us feel uncomfortable.Didn't seem safe.We don't know the area but first impression was dodgy.Once we checked in and got to room,everything changed.

I stayed there before and I liked it because of the area (near station, supermarket, safe). However, this time I forgot to ask if the room has a window. We had a room without a window. The room was good, but I am not comfortable without a window. I think the hotel should clearly specify when the room has no window.

I think they do not do room cleaning. We stayed 3 nights and they took the garbage once, and gave us some clean towels.

Stayed 3 nights, 4 of us, Room No. 14, our room is separate from other rooms, it was quiet and we loved it! Our room has a wall in between beds so the AC can’t perform optimally because of the wall. Our room was good size, has coffees, teas, sugar, glasses, wine glasses, 4 cups, 4 teaspoons, ironing board, an iron, extra blanket, it was clean, toiletries got topped up daily, our room got daily service too = clean towels daily plus Netflix on TV too! Good size bathroom. Top of shower glass and shower door were clean. I did check because we hang our towels on them. More towel rail would be great to hang all 4 towels. Everyone was helpful: the guy at the Pub showed us the hotel ‘entrance’ / door, the Reception (Sadie - hope I spelled her name right) was friendly and helpful, the housekeepers (a senior lady and a young lady) are polite, friendly and helpful. We got extra pillows but since there were already extra pillows on our beds, we returned them back to the housekeeper (a senior lady). Got complimentary 4 welcome drinks (but we forgot about them 😬), complimentary 4 bottles of water and 2 small carton of milk, topped up daily too!! Location: close to Woolies, Coles, Aldi and Pharmacy, as well as fast food joints, Asian grocery, cafes and restaurants! We booked about 11 days in advance so the rate was higher. If we booked on the D day, it would be $81 cheaper/night 🤭 No lifts, but we already aware of this, it’s not an issue at all. I personally not a fan of the ‘Entrance’ / door, mainly because of the cigarette smoke. Patrons smoke at the back of the Pub which is where the ‘Entrance’ / door is. One afternoon, we came back and we could smell cigarette smoke along the ‘Entrance’ hallway, lucky our room (all rooms) is upstairs. Thank you for making our stay enjoyable and comfortable. Highly recommended.

None.

The position of the Hotel is absolutely amazing! You have everything you need at a walking distance and the cleanliness really exceeds my expectation since for me it is an ABSOLUTE MUST! I'll definitely come back in the future!

It doesn't depend on the hotel staff but one night it was impossible to sleep since a family with children was doing so much noise slamming doors and talking in the corridor after midnight despite the kind signs from the hotel staff.

Great staff. A chap called Darcy who helped us check in was lovely and helpful. Kelly the cleaner was absolutely wonderful, running after us as my husband had left his laptop bag behind.

Shower ran hot and cold so it was very hard to adjust the appropriate temperature and when it was right, it would suddenly get hot or cold again. Bed was too soft for our preference. Unfortunately there was some hair on the bedsheet and floor upon arrival.

We loved that our venue was within walking distance to, Cafes and Restaurants. That they had looked after us very well. Made our stay in Wollongong, memorial. Thank you.

That I didn't add 1 day more to our stay, we never had time to visit some of the places we could have.

Excellent. Very happy with room and service from staff. Shower was awesome. Beds were so comfy. Complimentary drinks also and the food serving was amazing. The bowl of chips was huge and the Chicken Parmy I ordered was huuuuuge. Places now you get a serving one third the size at same cost.

Only annoying thing is the doors to from all rooms are really loud closing and echo

The room was neat and tidy. Bed so comfortable. Noise limited however easy access to the pub downstairs. We enjoyed the welcome drink on arrival. Shower head was amazing. We would definitely stay here again in the future.

Excellent location. Onsite parking. The room was clean and tidy. Room gad all basic utilities and some more. Nice strong showers and comfortable bed and pillow. I would stay again but at that price range, if booking ahead, other places may be more value for money.

Common areas in ground level were in desperate need some fresh air. It was very very stuffy and smelled a bit like cigarettes.

Extra touches like complementary bottled water in the room, a drink voucher each at the bar, and quality toilet paper were appreciated, The pub meals were good value. The close proximity to the excellent free shuttle bus around the city was a bonus.