Fantastic quiet (aside from the fishing boats) eco resort, nothing like the club med versions on the island. We loved it, being in a beautiful little open bungalow steps from the beach, spending our time on the quiet beach. Spa was beautiful and the massage was great and very professional. All contact with the owner was great and very helpful. Food was good and clean. Coconuts were fabulous!

Perhaps a few misunderstandings with the staff (likely lost in translation) when ordering food and booking activities. The beach has lots of hungry sand flies (no fault of the resort’s - just for information, bring lots of mosquito spray).

This was my second time staying at Mutiara! I absolutely love it here! If you’re looking for a quiet peaceful retreat into nature, then this place is a great option (and so close to Singapore). The beach is perfect and private, the food is healthy and fresh, and the staff is super nice and accommodating. The river spa is a fantastic bonus as well…one of the most relaxing massages I’ve ever had. I will be back!

N/A. I think a fan for the patio would be a nice addition though!

The location is beautiful, the food was delicious, we had the whole resort to ourselves!

I think it is worth advising guests that the first call to prayer is 4:45am! Ensure guests wishing to hire watersports or equipment are aware of what is chargeable, there wasn’t any prices listed so we assumed it was included. There are so many mosquitos and sandflies, I’ve never been bitten so much! Also avoid the sea at dawn, there’s loads of jellyfish!

A wonderful vacation with friendly staff and beautiful bungalows just steps away from the beach. Food was okay.

Unfortunately, the beach was highly littered and could use a clean-up. Alarming amount of plastic. We hope that the hotel and local authorities will take steps to keep the beach clean and attractive

Peaceful, natural surroundings, beautiful beach, friendly helpful staff. It felt like we had the place to ourselves, a private paradise, even though there were other guests there. We enjoyed seeing the wildlife, lizards and monkeys and butterflies. The spa treatments were excellent, especially the aromatherapy massage, and very reasonably priced. The food was delicious, and could be delivered to your hut. The cool showers were refreshing and the facilities in the hut were perfectly adequate. We joined in with yoga on the Sunday at the yoga studio outside by the beach, hired kayaks and paddle boards and swam in the sea. The hammock on the hut verandah was lovely to relax in.

The reality is that in such a natural environment,, there were biting insects. Two of four of us were bitten, however the place did everything they could to help, providing repellant, coils to burn and even cream when they saw our bites. If you can handle this then it's the best place you could ever go.

The sea breeze was perfect at the river hut front porch, napping on the provided hammock was amazing. Staff were all very personable and efficient, food variety pretty good and the pizza was simply excellent! You can request to be served your food at the restaurant, at the beach, or at your hut. Lots of animals to observe in the surroundings including family of monkeys that seem to pass through the property every morning. Beach just a short stroll away through the grove of trees. Oh and the river spa! Situated over the river on floating huts, very atmospheric and relaxing to hear the sounds of nature while you get a massage.

Unfortunately the sea breeze had a downside - during the beach bonfire one night, the smoke and ash were carried into the huts and passed through the mosquito netting. Made it difficult to rest at that time.

Wonderful Place! Not quite sure how but it engenders a feeling of peace and calm just being here for a few days. The beach is kept clean dispite the typical problem of plastic waste pollution in this part of the world and the swimming at both low and high tide is fun and safe. The restaurant serves a great variety of food, local and Western, at very resonable prices. The Pizzas are perfect. Spa was outstanding, best massage during my current 4 month stay in Asia.

2 small things, Breakfast choice is 1 plate which is not too substantial, would prefer a wider choice. I'm not a fan of the cold showers, always a bit of a struggle, must be some Eco Friendly way to heat a shower, Solar panels?

The calmness of the place, the individual little huts we slept in for an absolutely gorgeous night of sleep, backing onto a river for a perfect reading spot. The resort was also at one with nature - very symbiotic.

Mosquitoes are present BUT the cream they provide at the resort is 100% effective. My wife, usually an all-you-can-eat mosquito buffet, was on the cream all weekend while I used spray bought in a pharmacy in Singapore. I ended the trip with a few bites but she was not bitten at all! Mosquitoes and sand flies present also is representative of the fact that this is a natural resort with a lively ecosystem - good for nature, and even more refreshing for guests. We loved it.

The resort is on the remote part of the island of Bintan. It’s been beautifully designed with traditional Indonesian straw roof. The pristine small beach is only 50 meters away, the staff are wonderful people with real empathy and and professionalism. The food is also great. If you’re either living in nearby Singapore of visiting for business you really must spent some time in this resort to destress. They also have a highly recommended spa by the river. What’s not to like?

Every was perfect

The resort was really quiet and peaceful, we were both so relaxed. The rooms were basic traditional huts but they had everything we needed. The staff were very friendly and responded to all our requests. The food was delicious! We both had really good massages that were very affordable.

The staff could proactively come and offer food & drinks every so often whilst guests are sitting on the beach or when clearing food plates. We got badly bitten by sand flies, not the resorts fault, they provided lotion for this & gave us cream afterwards. But before visiting again I will try to find other lotions to prevent these bites. Cold water shower.