The hotel it’s in a modern style overlooking the canal. The Lobby is bright and airy, nicely furnished and decorated in a soft colours. The dining room and bar or on the ground floor. The hallways look as if they have been newly carpeted. The decor and maintenance is good. Our room was on the third floor ( the old attic) with exposed beams and a canal view. The beds are soft, had fresh white linen, and multiple pillows. The bathroom had a good size walk-in shower, basin and toilet, there was also a heated towel rail. The room has tea and coffee facilities, usd charging point built in to the bedside lamp, the rest of the room was lite with soft downlighting or a standing lamp. Breakfast was served between 07:30 and 10:30, a good choice both of continental sweet and savoury, accompanied with warm choices. There is also an undergorund carpark that needs to be pre booked.

The only thing missing from the room was a fridge and a corkscrew.

The location was very nice by the canal in a quieter area of Brugge. Private underground garage in the street adjacent can be pre-booked for an additional charge. Friendly welcome at check-in - He volunteered useful information about Brugge, which was helpful and kind. Beautiful bright and light room with a great view of the canal. The room was spotlessly with comfortable beds.

I wouldn't have breakfast next time, as there was a limited selection, and when it ran out, it wasn't automatically replenished. But they were very accommodating if you asked for more, we asked for more scrambled egg, juice, pancakes etc... You also only get one plate on your table, so your sweet items ( your afters) have to go on top of your used plate, eg - chocolate spread pancakes on top of an eggy plate with bacon rind on. Lovely and clean, though, and there was a nice friendly lady servicing the buffet.

Hotel staff were very welcoming the hotel was warm and clean. Breakfast was very good with a good choice from cereals, warm food with a good selection of pastries and cold buffet. Coffee was provided through individual capsules via machine but was good quality and hot. The room we had on the top floor was spacious and a lovely bathroom with full walk- in shower. The room had open beams and was quite quirky, just as we like it. Access to one side of the bed just needed a little care as the open roof beams required a little care, though it didn’t affect myself. Plenty of areas to hang clothes and store suitcases. The lighting could have been better just one up /down lighter didn’t give enough light to the whole room so the storage area was quite gloomy and some more sockets near to the ‘dressing table’ would be better there was just one socket available but we had to disconnect the lamps for my wife’s hair tongs. We did discover a socket below the bedside shelves on our last day but they weren’t very accessible. We had family and friends in other rooms but this wasn’t an issue in their rooms. The lift only serves the 1st &2nd floor so access to the two rooms on the top floor were via stairs, this was not an issue to us. Overall a great hotel in a convenient location only a short walk from the main square. We would definitely return to Hotel Augustyn

The lighting was just about adequate but the main light didn’t provide enough to the whole room, this was supplemented with some lamps, but then restricted the socket availability, we needed to discounted lamps to use some electrical equipment which in turn reduced the light available in the room

We had the family apartment and it was more than we expected. As a family of 5 we never can stay in hotels. It was so nice to be able to find this hotel with room for all of us. Everyone had a bed and there was plenty of space for all of us. Staff was so friendly and helpful, breakfast was very good. Loved that the location was right next to the canal, close enough to the city center and far enough away to not have too many people. We were very comfortable throughout our entire stay!

Nothing

Great location. Just outside the immediate centre so nice and quiet but still close enough to walk within 5 mins, even with 2 young children in tow. We had the family apartment which was a great, large room with kitchen facilities, really handy when travelling with children. Fairly basic but clean and had everything we needed.

There was a bit of a drainage smell down near our room which was in the basement, however this was on the same level as the toilets. Not going to ruin anyone’s stay and may not be a permanent thing but thought it was worth mentioning.

It was in a good location about 5 minutes walk from Grand Square, we were upgraded to a bigger room when we arrived which overlooked the canal, it was lovely and clean, the staff were great, we only had breakfast on the last day which was continental but there was plenty to choose from my husband had bacon scrambled eggs and little potato croquettes I had little croissants cheese ham, toast & jam we also had coffee and juice. We paid for parking which was €20 per night but the car was locked safely in an underground car park. The room also had air conditioning was lovely after we’d been out all day in the sun. There was a kettle and coffee machine in the room also.

There wasn’t anything we didn’t like

Great location, only 10 minutes walk to the centre. Pleasant and helpful staff, rooms not huge but more than adequate. We paid extra for breakfast and we were glad we did as meals outside were expensive.

Nothing really. But we found it a bit unusual that there is nobody at reception after 8pm, after that time the access is by key pad at the front door. Guests going in before us didn't close the door properly, could be a security issue.

I stayed in the hotel for 2 nights whilst visiting Bruges. The hotel was perfectly situated within the city as it was only a short walk from everything you would need. The room was perfectly clean (bonus feature was the wireless chargers for phones!), staff were very friendly and it suited my needs for this break.

The walls were a little thin as I could hear the people in the rooms next to me, but as I was only there for a short period of time it didn't bother me. The towels provided were very small as well!!

Breakfast was lovely . The hotel is central yet quiet which we like

Poor replenishment of tea and coffee etc . Milk supply could be improved We had a small room facing the fire escape and flats at the back . The privacy was poor with only curtains to close which meant you needed the light on . There should have been a mirror on the wall In the room .only having one in the bathroom is no good when someone is using the bathroom and you need a mirror .

Lovely property. Room was simple but nicely decorated and comfortable with a good spacious bathroom. Staff were super friendly and helpful and I was able to leave my luggage after checkout and before my late flight which is a necessity for me. Great spot, nice and quiet, right on the canal but only a couple of minutes away from some lovely restaurants and maybe a 7 minute walk to the main market square - but you can’t hear a thing in the hotel. Perfect.

No view from the room I stayed in unfortunately which is a shame considering the location of the building but understandable that not all rooms get a good view. My room had black out curtains or nothing, so no natural light AND privacy - my room faced onto some flats I believe. Would be nice to have sole blinds or a net style curtain in between to have that privacy and light.