Bed and entire hotel was absolutely fabulous. The view was exceptional.

There was only normal TV available for free, or you had to pay $20 per movie. The movie choices were terrible, so we just watched normal TV. No options to log into Netflix or Stan on the TV either. Movie's should have been free for the price we paid for the room.

The room was amazing, great view and very modern and clean. Pool area was beautiful and had an adult only area. Easy walk from the tower into the casino area with all the restaurants.

The check in queue was ridiculous, over a hour. They make you fill all your details onto an iPad which slows up the whole process, surely they have all your information!! Didn’t always get the coffee replaced in our room. Lengthy wait for drinks when ordered via the app, better off going to the bar yourself. No dedicated late check out showers or changing area, they did offer us late check out but at $50 per hour.

Beautiful hotel and resort.

Our room wasn’t completely clean (bath tub was dirty, bed side tables were dusty) The complementary milk was not replaced without us having to ask. The iPad stopped working and the drapes and lights were switching on and off by themselves. Unable to join our two bookings together with an uninterrupted stay and we had to visit reception to renew our key card for the last day which we had added on. Breakfast was poor value. No breakfast menu for eggs Benedict or poached eggs for example. No omelette or pork sausages available at the buffet.

Room & view, enjoyed watching the city and night sky, Efficient turndown service, top up of essentials. Comfy bed and room. Buffet breakfast at epicurean Warm pool Relaxing bath with lovely products. Actually managed to stop, relax & unwind.

Valet parking cost, $75 pn !! didn't use so had to park in carpark & walk back through casino to get to hotel, 10 min walk. shuttle or escort service back to hotel would've been nice! Ate at Mia mondo Italian, over priced for quality. Thought the ceiling to floor windows would've been mirrored on outside so people in pool couldn't see us!!

We recently spent the weekend at Crown Towers in Perth and had a wonderful experience. The family room was spacious and the bed was comfortable, making for a very relaxing stay. One of the highlights of our visit was the breakfast at Epicurean. The buffet offered a wide variety of delicious options, catering to different tastes and preferences. It was a lovely way to start our day.

The check-in experience was disappointing, as the staff member who assisted us was quite rude and unwelcoming, which left a poor first impression. The pool area was also not very clean, which was unexpected for a hotel of this calibre. Additionally, the bathroom door handle was broken when we arrived, though it was fixed fairly quickly. On a more positive note, the staff member who helped us at check-out was absolutely lovely and left us with a much better impression. Overall, while there were definitely highlights to our stay, we expected better service and maintenance from a luxury property like Crown Towers.

Great location on the river, view across to the city, Optus oval, good for walking along the river front. Swimming pools were great. Went to a show at the theatre next door. Everything you need for a relaxing getaway. Breakfast at the Atrium was good.

My only issue was with the drinks at the poolside bar. I ordered a mojito and it had a huge lump of ice in it and unable to stir it with the straw or drink it. Sent it back, staff said they all come like that. Never having a solid block of ice in a drink before, I questioned it. Crushed ice yes, but not an iceberg. They kindly remade it and I was able to drink it. I would not be ordering that cocktail again.

It was clean, bed was comfy, 24hr room service menu is great and cocktails are yum, great selection of amenities in the bathroom, and of course the amazing view of the river/city and pool down below. Staff are always amazing.

The parking situation is a nightmare , it’s so far away from crown towers itself, you have to walk past the casino , crown Metropol , the shops, ballroom etc just to get to the reception at Towers. Also just a heads up if you don’t have a physical credit card then they’ll charge you a $500 bond instead of the standard $200 bond so make sure you have the actual card with you

The pool is great in the afternoon otherwise it’s pretty cold as it’s in the shade

All around food and drinks were bad including by the pool, Room service food was terrible, I ordered 1/2 dozen “freshly” shucked oysters but got 8 I assume because they were tiny and weren’t freshly shucked (they had dried around the edges from the fridge air) also the karage chicken was just crumbed chicken pieces and the club sandwich was very dry especially for how quick the food arrived I expected it to be fresh and at least cooked half decent.

Room was amazing especially the view. Being on the 21st floor looking over Perth was amazing. The bed was comfortable, and the room was clean. The bathroom was beautiful especially the light. I love the big bath (not tall enough to reach the other side of the bath to relax a bit more). Also had complementary coffee pods in the room daily and bottled water next to our bed. They also get your bed ready for nighttime with some nice chocolates. The dressing gowns were nice and soft as well as warm and comfy. The room service was great and the best thing of all was the iPad that did everything you wanted - open the curtains, order meals, change the room temperature - well you name, and it could do it. The telly is on the side of the bed, so your neck gets quite sore when you're watching for too long.

The only thing I would mention is when checked out, only Michael was assisting people with a que of about 5-6 people waiting to be checked out. Another lady showed up, but it took her 10 minutes to sign in and then one of her colleagues shows up, having a bit of a chat which took another 5 minutes before their chat ended and she decided to assist. Thank you to Michael who kept his cool and apologies every time he helps the next person in line.

View was amazing , our room was lake view - Bed perfect- Breakfast lots of choices & wish could stay more

No hair saloon - I wanted to get ready for important event and no hair service was provided- Concierge did not sure how to help when I ask how go on the lake and gave me the address which waste my time - The spa was fully booked on Saturday and only available on Sunday afternoon which usually people want to leave