This was our first trip to Sydney - I was hoping for accommodation with a view of the iconic harbour and came across The Sebel Quay West Suites on booking.com - harbour view apartment looked amazing and hoped it lived up to exoectations. . We arrived in the harbour on a cruise ship and scoured the city landscape from the deck hoping to spot our chosen hotel but failing to match the picture on booking .com with our view we remained skeptics that our harbour view would live up to expectations - how wrong we were - our room was on the 22nd floor- as we entered the apartment I shed a tear - the view was totally spectacular - the apartment immaculate , exceptionally well appointed and totally exceeded our expectations - the location in The Rocks area from our point of view was perfect - a few minutes walk from Circular Quay where we could jump on the Ferry’s, a stones throw from the Opera House and surrounded by vibrant bars and restaurants . The staff at the Sebel are fantastic - so friendly and helpful - we had a truly memorable stay - our ambition is a return trip to Sydney as we loved it so much and we would choose to stay at the Sebel Quay West Suites with Harbour View every time - totally exceeded our expectations.

Everything

Overall the views are just outstanding but the cleanliness let it down! This was a surprise trip for my dad so at the time, I didn’t want anything to go wrong. Therefore I didn’t complain so as not to spoil our trip! However spending over $1000 per night is obviously an expensive trip, and you’d expect everything to be absolutely perfect! Cleaning throughout the apartment could have better and there was a slightly mouldy smell which we all ignored due to the views and the fact that this was a special trip! The sofa looked really worn and grubby, One thing that let it down significantly was the bath tubs and jacuzzi, on draining the bath the jets were absolutely disgustingly filthy and there was a lot of dirt built up! Unfortunately I had already used the tub 🤮 when I called down I was told maintenance would come up although no apology or acknowledgment that this wasn’t acceptable. Just a bit disappointing given the amount we paid! Kitchen is basically equipped and you’d struggle to prepare a meal with what is provided and most of the cupboards are empty. Pool area is great but not if you can’t navigate slippy steps, it’s really not accessible for anyone with mobility issues!

Stunning views of the Harbour Bridge, Daws Point , The Rocks , Sydney Opera House & Circular Quay from our 2 bedroom suite . We had such a large lounge diner kitchen , it was amazing , so well equipped for cooking. Milk and tea coffee left , great coffee machine. We were impressed on arrival , concierge were lovely , they took our car and parked it for us next door - a valet service you pay for extra , but so worth it . They kept the keys securely & we rang them when we needed car and it was brought to entrance - a great service. Reception staff were lovely too . We could gave booked a breakfast in their restaurant but decided to self cater instead , but nice to have the option. Everywhere is walking distance from the apartments. The Rocks and market was 5 mins , Circular Quay 7 mins . Loved our 5 day stay so much we were sad to leave. Highly recommend Sebel Quay West.

Nothing it was all amazing

Views, the only property I could find, offering a reasonably p iced room with views of both the Bridge and the Opera House, best value views in Sydney.

We loved our room. It was spacious and great for a family of four (with 2 kids - 6 mths and 4 yr old). Fantastic location- I woke up early one morning and enjoyed a stroll along Circular Quay and the Sydney Opera House before all the other tourists showed up (and before the kids woke up) - it was so close and easy. We also easily walked to the weekend market and restaurants in the Rocks area. Great amenities - we really enjoyed the pool, and the view from the observation deck was breathtaking. Staff were extremely helpful and kind. Would love to visit Sydney again and would definitely stay here again.

Great location for access to The Rocks, harbour area, city centre, and the ferries. Breakfast was very good. Facilities in the apartment were everything I needed.

The biggest issue I had was with noise. First room I was allocated (level 9) had a very noisy air conditioner, I told the staff and they gave me a different room (level 10) which was better. Given the proximity to the main road I was expecting some traffic noise but it was much louder than I was expecting. After a stormy night I saw wet patches on the floor under the bedroom window, looking more closely I saw that the seal around windows was very worn which was letting the rain in and probably contributed to the noise issues. Overall, I could see the apartment had a degree of [past] luxury but it was all looking a bit dated and worn.

Place is Centrally located in "THE ROCKS" room has picture perfect vies of Opera House and Harbor bridge. We could not wait to get back to the room to enjoy a snack and beverage from 2 balconies. Place had 2 rooms living room/ fridge/ microwave and bedroom both had balconies with stunning harbor views. Ther is a washer and Dryer room which made it convenient for our stay. it is more of apartment than a hotel room. Even though they VERY UN-TACTFULLY have mini bar and snacks to tempt you in effort to make a few extra bucks on your stay(they say for "guest convenience", I say "SAMELESS/SELF SERVING" money grab). They have some attendant comes in your room twice a day to check on smacks and beverages you take. There is a convenient store with all snacks and beverages and more 100 feet from hotel if you need it. 5 min walk to circular key or 10 min to Harbor Bridge. You can fall asleep and wake up to Harbor Bridge views from your bed!! (we had room 1205)

Need to have chairs on balconys

We stayed at the Sebel Quay West suites for one week and this hotel was the perfect location we needed for our time in Sydney. Conveniently located in the Rocks close to trains, ferries, trams and buses what it was great for our stepping off points for day trips. The room itself was really nice - a large lounge/dining area with kitchen which we used to cook a few meals and a large separate bedroom. We had a great time and would definitely stay here again.

The wifi was not stable and would drop out regularly.

The fabulous view from the pool. The location but if you are coming with heavy suitcases from the station, make sure you head to the elevators serving the car park in Harrington street that takes you up to the lobby through the rear of the building. To do this you need to ignore the short route from google maps and go north via George Street then cut westwards through the square to walk south down Harrington Street and find the entrance to the lift through the glass doors, just after the vehicular accesses to the car park. That way you’ll avoid a steep hill and precarious flights of ancient stone stairs. Otherwise get an Uber!

Room was tired and grubby with worn out carpet but fine for just one night. If I was staying longer I would have paid for a better refurbished room. Another guest was very impressed with the premium accommodation.

Huge newly renovated apartment with lovely views Double sofa bed made up in living room in advance, much appreciated Great kitchen facilities Excellent location at The Rocks

Security; we had someone come into the room saying 'housekeeping' without waiting for a response and when I asked reception they said it was 'probably the minibar guy'. The building is also shared with permanent residents and an upgrade was underway to the. fire system - there was intense grinding and dust on one day- we told reception and they did move have works completed.