Staff attentiveness was first class. Room ( Berkeley Room) a good size and well appointed. NIce touches owing too a special occasion.

Unable to be accomodated in Collins Room for a cooked breakfast was massively disappointing. Able to get a table in the cafeteria only because we were guests. Cold croissants, solid butter and no handles on coffee cups. Although nice enough croissants not enough choice. For a 5* hotel, and the price paid overall not what i would expect. Its the little things that put you off returning.

coming back, that`s for sure!

More silver service Breakfast service excellent

Didn't like the reception area

The staff were all excellent, especially the maids who came to attend to the room. The breakfast was exceptionally good. The smoothies the chef made every day were wonderful. The bed was so comfortable, and Extra requests were met. I will definitely be going back again.

Some maintenance work going on, but that cannot be helped. The lovely room where afternoon tea is normally served was closed.

This hotel is superb. It is also very expensive, therefore for most people it would be a treat.The staff were amazing and the food very good. A most Pleasurable experience.I hope to return for another stay before too long.

Small things like the coffee machine in the room, not working we’re soon put right by the staff. Some updating work going on at the moment so some areas closed and the roof top pool a bit awkward to get to.

Our room was gorgeous, and every detail was thoughtful. Every single staff member went out of their way to make our stay perfect. They honored an early check in request, the concierge was very helpful with fabulous dinner recommendations, printing tickets and helping us get around easily.

Absolutely nothing. Can’t wait to return.

Location. Excellent staff. Superb food and drink. 5*.

The rooms were very noisey in the corridors. Could hear the maids very early in the morning. There was some drilling noise on the 8th floor also which wasn’t so comfortable.

I liked the location of the property as well as the amenities and the spa. Love the cedric grolet bakery as well as the rooms. Special thanks to Sid for his treatment and attending to me when i faced issues with the room.

Too many visitors from outside the property and is buzzing

Staff lovely.

Stayed there 20 years ago. All changed now. No actual foyer. Check in and out is a low seat. No desk. One bar very noisy. Breakfast in sister hotel attached. Very nice but the Berkeley only has a coffee dock for breakfast/coffee

Had breakfast at Collins Room and every dish was a hit. On the pricey side but you won’t mind once you’re stuffed. Food from room service was also really good. Staff are polite and helpful. Concierge came through with Beyoncé tickets at the very last minute (sadly didn’t get his name). A stones throw away from Harrods. Hot stone massage at the spa was exceptional!

The hallways