We really enjoyed our stay and the location of the hotel is nice. The room was comfortable and the breakfast was delicious. You can choose between different options including eggs and pancakes as well as soup and they serve noodles or rice and fresh fruits. We also want to mention Jenny from the reception who was amazing. She booked a trip to Ha Long Bay for us and helped with every question we had.

The temperatures during our stay in February were quite cold. The room we had did not have an air-con with heating function. When we asked, a heater was provided. That helped bit it was still pretty cold.

Nice hotel in a great location, the front desk staff was very friendly and attentive. I stayed for four nights and the location was in the heart of the old quarter, room was large and comfortable and the AC worked well. I didn't try the breakfast because my schedule was full, but it was offered. I went out early in the morning to late at night as a solo female and didn't have any safety concerns in the area.

Perfect location and excellent service! A quiet hidden in the crowded town area of Hanoi. The hotel interior is in boutique style and the room is really small but clean . Breakfast is also good . We stayed for only one night before leaving for Sapa and the manager tried to upgrade our room to a suite with balcony .The team also went extra mile to offer hospitality for our upcoming schedule by helping to keep our luggage after we checked out. Really appreciate the great service. Will recommend this to anyone who would love a home-coming experience in Hanoi :

The Hotel Manager and her staff provided excellent service to us during our staff - friendly, helpful and responsive. The Hotel is centrally located and is within walking distance to the key attractions and heritage sites. Breakfast is good with a variety of local, Asian and Western choices. Jenny arrange all our trips in the North of Vietnam. She took herself a lot of time talking us through all the details which included a fully organized trip to Halong Bay, Mai chau , ninh binh and a railway journey to Lao Cai, accommodation in Sa Pa, private taxi back Hanoi and ongoing flights further South. Everything worked out fine and if there were any issues on the way Jenny was always available to help and to support us. This was very re-assuring and we are very grateful for this kind of support . We Highly recommend Veris Hotel to anyone who travels to Hanoi city for leisure or business.

The hotel is very well located in the heart of all the main attractions, shops, bars and restaurants . The hotel oozes a cool vibe and it’s trendy and chick but just enough almost as if it was understated, which is even better and adds to its appeal. The rooms are spacious and the beds, pillows and linen of great quality. I travel quite a lot and I must say this was one of the best beds I have ever slept in. Breakfast is good with a good selection of choices ranging from continental to cooked breakfast. Now what truly made the difference : “The Staff” Everyone was absolutely great and made our stay memorable. My special mention will go to Jenny at the front desk who arranged for a wonderful surprise dinner for my wife’s belated birthday. making sure that all details were taken care of, including a surprise bday cake. she kept checking on us , making sure that everything was going according to plan during our stay, making suggestions and helping us with two night cruise in Ha Long Bay, backstreet tour of Hanoi and transfers and trekking in Sapa. They organised an excellent guide for us in Sapa along with a driver for the whole three days. It was essentially a private tour in a four wheel drive car. All the transfers worked seamlessly, including being shown to our train cabin. To everyone at Veris- a big thank you and hope to see you again on the future. Keep up the good work!

Lots of good pho restaurants and superb coffee shops around the general area. There are also various shops, grocery stores and pharmacies nearby. The beautiful Hoàn Kiếm Lake and the magnificent St. Joseph’s Cathedral are also within walking distance from the hotel. Jenny at the front desk was friendly, helpful and accommodating, always ready with directions and recommendations. She assists in arranging tours and helps out in the kitchen too! Daily breakfast was delicious, the menu changed every day but there was always local fruits and various Vietnamese dishes that you can have cooked to order. Our room was clean, spacious and recently revovated, while the bed was super comfy. We had such a relaxing stay here so the next time we go to Hanoi, we’d definitely stay at Veris again!

The hotel was overbooked on the first night of our stay so they gave us a room at a partner hotel a few doors away — which slightly upset us as we chose to stay specifically at Veris based on what we saw on the listing on Booking.com. Didn’t like that room and the bathroom (which were very different from Veris’) so we were happy when we were finally given a room at Veris Hotel on our second night.

The staff was very helpful. We booked through booking for 2 nights and after that directly for another 2 nights when we were finishing our trip. The location was very good, in the heart of the old quarter but on small side street. We could walk everywhere. Breakfast was nice and long. We could store our luggage there for extended period of time. The staff also booked for us taxi to Hanoi airport and exchanged money. The rooms we've got for the second 2 nights were big and light. Bathrooms decent and clean.

The room we booked through booking was a bit small and almost no light in it. Just one small window facing the next building. Mind you this was the cheapest option for a room. For the other nights we booked a little bit more expensive one and it was much nicer. As the hotel is on a small street, cars can not go on it, so taxis and buses were coming on a nearby street, where you have to walk maybe 100-200 meters. It didn't bother us even with a luggage.

Clean modern hotel, spacious room and enclosed shower unit. Hotel is situated right in the heat of old town 10 mins walk from the lake direct centre really well located. Breakfast is fabulous, lots of choice and eggs, pancakes etc all made fresh to order. Jenny is really friendly, accommodating and helpful. Would definitely stay here again if we revisit in Hanoi

Nothing, we were very happy

Really great location for exploring the city on foot Very friendly staff who were able to help with our questions Can order fresh eggs for breakfast each morning, as well as Pho and other things to choose from Aircon works well. As does the Netflix on the telly.

The beeping from the traffic is pretty much 24 hours a day in Hanoi and can be heard in the rooms - recommend ear plugs! I actually think it’d be louder at other hotels as Veris is down a little alley which possibly even shields the noise Room a little run down in places - just needs some light maintenance

The location is off street in a by-lane and not easy to find. Once you find it, it's fabulous, near to lots of eateries and a 10 min walk to the lake. Kevin, the manager is always smiling and very helpful. He is there at 6am serving buffet breakfast and then at the desk until 10pm at night. Food is good with eggs made to your choice as well as pho served on top of the buffet spread.

Hot water geyser tank is cumbersome and runs out of hot water mid shower. Jenny, the other manager is super moody,grumpy and cab be borderline rude at times. Don't even bother asking for $ exchange here. Try Kim travels for a good rate.