Friendly atmosphere in the bar and great advice given by the landlord for a restaurant. Funny thing was the hotel was in four in a bed and I sat in the bar and watched it with all the customers. The room was luxurious with the elegant bathroom suite will definitely bring the wife next time.

We has a fabulous stay at no64. It’s in the middle of a lovely high street with some lovely restaurants. We had a drink in the bar before we went out the staff and customers were really friendly. The room had just been refurbished it was clean comfortable and very stylish. We would definitely stay again

Old fashioned pub with awesome rooms. Made to feel so welcome by the staff and guided where to go for food. Luxury stay in a lovely village

Warm welcome and perfect place to stay in a nice little town

Such a lovely stay. Amazing room and decor. Loved the friendly pub atmosphere down stairs. Will be returning soon for sure.

Location and friendly staff

The room was very comfortable and very clean. The tea and coffee facilities were unexpectedly good considering they were just in the room. The bathroom looked as if it had recently been re-decorated and felt like quality materials had been used. Surprisingly spacious too. Great shower. Staff were spot on. Perfect location in a great town.

A few minor (and these really are minor points). Although the bathroom had recently been done up a few niggling things came to light. For example, the soap tray in the shower was a bit loose and the shower head looked like it was coming away from the wall. Nothing crazy, it still worked fine. The TV remote didn't work. At the end of the day, I was only there for a night, so all of this is extremely minor.

Great personal service, Ollie and the staff were very welcoming - great communication. Room was exquisite, very nice personal touches like coffee and biscuits, beautiful furnishings.

The location was ideal for us in the high street with various pubs, restaurants and shops. Although there is no parking at the hotel, there is a public car park just opposite so no problem. The room was excellent with the bath being the highlight. We will definitely be back

I couldn't open the sash windows for some fresh air. I have lived in properties with sash windows in the past, so I understand the challenges that come with old sash windows i.e. expensive to fix to a high standard. Hopefully the property owner will make the investment to deal with the windows,.There was no decaf tea.

Super friendly staff, very fancy/plush decor and fantastic bath in our room. West Malling is lovely, with nice local/ independent shops.

Our only mild negative was, they'd not set the WiFi up to reach the rooms, so we had to sit in bar to use. Parking in West Malling is a nightmare... took us all about 30mins to find a space. Nothing the hotel can do about this... they were really helpful in suggesting a spot by the local primary school, but just as a warning to others... allow time to park.

Excellent location , very helpful and friendly staff. The rooms are above the pub but there is little to no noise in the room. The room was very nicely decorated with a modern bathroom. Very comfortable bed with quality linens and pillows. Coffee machine and a kettle in the room was a nice touch. There is a parking area outside the pub with free parking after 6am until 8am then its 1 hour parking - so effectively you can park after 6pm until 9am. There is also a pay and display car park over the road behind the shops a 2 minute walk away which is very inexpensive and safe. Located in the high street there are plenty of bars and restaurants right on the doorstep as they do not offer evening food in the Joiners. I did not take breakfast so unsure of the situation there.

The layout of the room and decor were good, And the location was excellent. The bar staff were very welcoming.

The green emergency light in the room was too bright and interrupted our sleep. We tried to use the lovely bath in our room but unfortunately the plug didn't close properly and water kept drying away. Also the hot tap didn't stay hot for long enough.