Everything was great. The resort is huge and the view is so breathtaking! Highlight of the resort is probably rooftop pool, its so beautiful! And also the staffs are so helpful and friendly. I also requested for bed decoration for honeymoon and they delivered very well. Thumbs up and good job ⭐️⭐️⭐️⭐️⭐️

None

We were upgraded for our anniversary to a three bed villa as we were staying with family which was very kind. The property was stunning, spacious and very well designed, all the amenities you need including a washing machine, mini bar and private pool were fantastic.

Nothing to dislike about the property itself, but there was unfortunately a power outage on our last night, which meant we were in complete darkness, couldn't use anything in the villa, and could not sleep as there was no air con on a very humid night.

We stayed in a ocean view 2BR apt as a family of 4 with 2 teenagers. The apt was very clean and somewhat spacious. We had a good view of the ocean, and even better view of the NYE fireworks on Surin Beach. The facilities at the resort was good with a rooftop pool and a ground level pool. The gym was a tad limited in terms of equipment but can be worked around by going in early. The staff were fantastic. Location was also great with a short walk to the shops and beach, though it is a very steep hike from the entrance to all the residential blocks.

For an apartment, there was a very limited supply of kitchen utensils. Even basic stuff like dishwashing liquid was absent. We had a constant battle with widespread ants.

Mida Grande is a huge resort with 7 or 8 beautiful pools-- so we could easily find a more private one at any time. The location is great-- it's near restaurants and local shops, and it's a short walk from a few very nice beaches. The resort is quite new, with clean, modern rooms and comfy beds. On past trips, we've stayed in a few other hotels around Surin, and Mida stands out as one of the best 4/5 star hotels in the area-- we'll definitely book it again next time.

Room, facilities and breakfast were amazing. Also view from the room and rooftop were really nice.

Didn't feel welcomed at all by the staff in reception. Not whilst checking in, asking questions nor checking out. Felt really arrogant. Also they told deposit would come next day when checking in and by checking out it was 2 weeks. This should have been mentioned, overall very nice experience ruined by staff. Also we booked double room and got single beds.

Room

Bed restorant!!!! And not good breakfast

the resort was so big with great views, bar, restaurant and staff were really friendly

Beautiful resort and very friendly and helpful staff. We spent a relaxing week there, even do it was during the rainy season, so not everything was open. You could go to all 7 pools, gym, library and the on-site restaurant (quite expensive). The breakfast was amazing, full of fresh fruits, eggs and breads alongside lots of specialties and fresh coffee. The daily shuttle minibuses were very helpful to see the local area. Some shops were very close-by and also plenty of cafes and restaurants. We also visited Carnival Magic which wasn't too far away (took a taxi there, found a lovely local taxi driver who also took us to the airport on our last day - there is a pricelist with a WhatsApp number on the street outside the resort gates).

We couldn't find the sauna, but perhaps it was not in use during this season.

The staff were amazing & the location perfect for walking to the beach or to local restaurants

Limited sun beds by the pools on the roofs of hotel blocks and general upkeep of certain areas on the resort that just made the resort look untidy or in need of refurbishment

The 3 bedroom unit is huge and very comfortable. Rooftop pools and the unit's jacuzzi are great. Dining room table was a game changer for our family.

Probably the worst internet connection we've had in Thailand. Basically never worked despite two "techs" coming to our room to fix it. Very far from everything in Phuket, apart from the Blue Tree water park. Huge hotel with a huge height difference between each building. This results in dozens of steps and quite a walk between facilities. Or, wait 30 min for a golf cart. Had some funky smell of sewerage in the hallways and, sometimes, also in the unit's bathroom.