This apartment is in a great location in Citta Alta which is the prime tourist area of Bergamo. Even though it is in the main tourist area it is not noisy at night and, at least when we were there, was not overrun with tourists during the day. Unfortunately they were doing streetworks very near the apartment during our stay which made it quite congested outside the apartment but not terrible. The apartment is well appointed, clean, quiet, warm and secure. If you were just a couple staying here then it would be even better than when we rented it with 5 adults staying here. The staff are super nice and very helpful. Breakfast was pleasant in the restaurant that they run 2 doors down. Nice way to start the day.

The only thing that I wasn't aware of was that although it sleeps 5, there is no divider between areas in the apartment i.e. the kitchen area is open across the ceiling to the bedroom. With 5 adults this means we had one on the foldout couch in our room and 2 in the living/kitchen area and noises from everyone can be heard during the night. No fault of the accommodation but some people might prefer a more closed off room to improve sleeping quietness.

All of the staff were very helpful and friendly and are a credit to the hotel. The room was spotlessly clean and very well equipped with an espresso machine and a fridge. The beds were extremely comfortable. The location is perfect; you can't get a better central spot, just a few minutes stroll from the main square. No noise from the street outside as the sympathetically designed double glazing works perfectly. The breakfast is beautiful; fresh home made breads, fruits, yogurts, cereals, pastries meats, eggs and cheese. I would return here, and will recommend it to others.

Nothing.

From the moment we arrived, we knew this was going to be special. The reception was in the restaurant which owned the room a few doors away. It was a beautiful foyer, with lovely helpful staff. The room was in a town house that had stood for several hundred years, yet the room had been total renovated and overlooked the main old town street below. The rest of the townhouse appeared to be occupied by local residents. The view from the door to the apartment was spectacular. There are two or three rooms with a shared communal area, should you want to sit outside your bedroom. The accommodation is provided by the same owner who has three restaurants in very close proximity (all provide a 10% discount for dinner - we ate at DaMimmo which was superb). Fantastic location, brilliant room, and I have not even mentioned the outstanding breakfast.

Two flights of steps will not suit all The town bells toll, one hundred times, at 10pm and 7.30am…. There is no escaping then in the town. However the room, breakfast and overall impression was amazing.

The location was ideal for walking around all areas of Bergamo’s old town. Hotel staff were polite, helpful and friendly and we were able to leave our luggage until the apartment was ready. The breakfast provided in the cafe next door was lovely and the staff in there all very kind and welcoming even booking us a taxi to the train station for the continuation of our trip.

We were disappointed with the dismissive service we received in the adjoining Da Mimmo restaurant which was such a shame as we looked forward to going as we had been on a previous trip. Unfortunately I will not visit the restaurant again nor recommend it to others as we felt sidelined seated at the far rear of the restaurant and the food was only ok. The 10% discount offered to hotel guests really wasn’t a motivation for us and I would rather have paid more and received better courtesy and service. Since this was in such contrast to our experience in the hotel and Mimmo cafe where everyone was lovely, we were really disappointed that the restaurant seemed so indifferent to us as customers.

The breakfast location was in the busy little Mimi Bistrot, located virtually next door to the Locanda. Loads of atmosphere, with locals and visitors popping in for morning coffee and breakfast. The staff were all great, and the included breakfast includes yogurt, meats, cheeses, breads & croissants, together with juices and coffees. Our room was up about 40 steps but was definitely worth the climb, with an enormous comfortable bed, a fabulous bathroom and shower, and a great coffee machine. Cleaned each day by wonderful staff who were always willing to help. Thank you.

The only slight criticism was that the included breakfast was the same each day, although you could always order and pay for something from their bistro breakfast menu for a change…it all looked delicious!

Very large bed, clean modern bathroom, fantastic breakfasts with freshly baked bread, with sweet and savory options, we had the Tasso room on the 3rd floor (the gentleman from the staff carried our suitcase to the room), location in the old town right next to Piazza Vecchia.

This room is connected with 2 other rooms by one common room (with kitchenette, table, etc.). Unfortunately, spending time in this common room disturbs the peace of other residents. So if you are unlucky and have entertaining neighbors, you will probably not rest.

I was here with my wife for about a week in June. The apartment (called Lotto) is super clean and tastefully designed, with modern appliances and a modern bathroom. It is in a building adjacent to the one that has the reception in it and one of Mimmo's three eateries, which range from a cafe to a white-tablecloth restaurant, and the food is amazing in all of these. (Also you get a 10% discount if you're a Locanda guest. All the staff without exception are very friendly and courteous and will help you with anything you need. This is true also of the owner himself. The Locanda and restaurants is the fruit of a hard-working family's labor - you can get a booklet about the family history. The windows have the typical Italian shutters, so almost no light gets in the morning, in case you want to sleep in. It should be added that Bergamo itself is a magnificent surprise, one of our favourites in all of Italy.

My only real concern is that people will read this and more will book the Locanda, so it may be harder for us to come back! The Locanda is on a narrow street that connects two squares in the historic Upper City. That is great, because it means that all the sites are within easy or relatively easy walking distance. Unfortunately, while we were there workers were replacing the cobblestones, and this was quite noisy. They finished our stretch while we were there, though, so this should not be of concern to future visitors. Even with the noise, the windows shut out most of it, I think they're triple-pane.

The staff were super helpful and friendly. They carried our luggage up the 3 flights of stairs. The communal area was very nice and it had a good coffee machine. The also gave us a little milk so we could have a coffee / tea in our room. The double showers was very nice and powerful. The beds were comfy and the breakfast was nice. It was however a typical Italian breakfast with cold meats/ cheese, bread, croissants and a small amount of Müsli. Fresh juice and water as well as cappuccino and Americano or tea were also on offer. The staff could not have been more helpful! Well done to the whole team!

NA

Staff were exceptionally helpful and really did go that little extra when required. Food in hotel is really good and fairly priced. Breakfast was enjoyable every morning and again staff were very pleasant. The location is excellent . Surrounded by beautiful restaurants and some quirky shops and some splendid views in the area. You will bespoiled for choice of really good restaurants.

Absolutely nothing to complain of. Just a word of caution though......the area is quite hilly so be prepared for some steep walks.....but theviews are very rewarding.

Immaculately clean, air conditioned rooms right in the centre of the old town. There are several restaurants connected to the Locanda, good value and offering an extra 10% discount. The parking arrangements are within 700 metres. The staff are very helpful and friendly, making for a very comfortable and relaxing stay

The rooms are located in a separate building and the shared staircase is a little dark at night. Our rooms were on a dark staircase with no hand rails. Perhaps not perfect for older guests?