Staff was very helpful. The facilities were in perfect conditions, everything worked and looked as advertised. It was comfortable to stay with pets, you're provided with a bed and plates for your dog in the room. Pets aren't allowed inside the restaurant, but there's a terrace outside with great views so you can still have dinner or breakfast without problems. The breakfast at the restaurant had a wide variety of food, with most of it tasting great.

Nothing regarding the hotel itself. There's not much around the hotel, so if you arrive late after the restaurant has closed and still want to have dinner you're out of luck.

- the views are unbeatable - beautiful, cozy hotel with large and comfortable rooms and bathrooms - pet friendly; they even left a welcome kit for our dog in the room which was a very nice touch - attentive staff - plenty of parking available

- the only thing I’d improve would be the breakfast which is dull, repetitive and limited; a body lotion would also be helpful in the bathroom

The pool, the location, the shower, the bed and the view. A special mention to Diego, Jessica and Gérard who were outstanding members of your staff.

The restaurant lacked a bit of atmosphere but maybe it's a quiet period now. The sign on the mini bar is misleading.

beautifully decorated hotel and very clean. A great decorated big room with a beautiful view to the mountains. Nice breakfast. The staff were very nice and helped us with all we needed encluding guiding and recomended places to visit. We've stayed there 2 nights and it was really hard to leave. I hope I will be able to come back and enjoy and experience it again. Everything was just exelent.

We loved everything. It was Just nothing less but great

Fantastic location, very friendly staff, we needed a late check in which was accommodated without problem. The hotel is old but very well maintained & cared for. Highly recommend

Cannot find anything wrong that needs improvement

Rooms were spacious, warm, very clean and comfortable. Great shower. Evening meals in the restaurant were waiter service. Enjoyed the fish options every night as the meat option tended to be only pork or veal. The hotel is excellent value for money.

The only negatives are, as previous reviews have mentioned is no soundproofing. Also, the breakfast starts at 8am which is too late in a ski hotel. Ideally needs to open at 0730.

Great location. The staff was very kind and friendly. The room was good, it had enough space, and the bed was comfortable

the TV felt a bit cheap and outdated, and I couldn’t connect it to the internet.

The Hotel is really good. Suites and beds are very big and confortable. Very nice bathroom. The location is very good, because you are near Andorra La Vella (the main city - 5min car) and you feel inside Nature. Great views and in the middle of the valley. We've been with our pet, and they been really nice and welcome! Free parking for all guests

We had a room on first floor, right above the entrance. Noisy at night when other guests arrive late. We've been in summer and rooms haves no air conditioner.

Outdated hotel, although restroom was new. Certain areas show age, but overall excelent

Nothing in particular. Overall result positive. Cavear about potential noise due to location in heavy traffic situations.

Room was large and clean.

Single beds were too small and not very comfortable. Bit disappointed that we had to pay extra to use the spa facilities.