I like everything about my staying at grand hyatt hotel for around 2 weeks. I was amazed by the kindness, politeness , hospitality and the beautiful smile that all employees have. The Quality of food and the variety are amazing, healthy and delicious. The fitness club is one of the best training gyms compared to many other 5 stars hotels. Sauna, steam rooms.. the outdoor and indoor Jacuzzi and the cold plunge are impressive and the best place for relaxation. I like Amr Mohammad the chef at morning buffet, he’s wonderful, welcoming and enjoying to serve and ask all clients for what they need and prefer to eat 🤍 I think I need to stop writing because I can’t explain more about the beauty of this place.

Everything ;)

I liked the cleaning staff members, the hotel being spotless, the breakfast variety and most importantly the location!!!

I did not like one of the staff in check in at the front desk, I travel with credit card, and only reason I had to exchange money from $100 to Thai Baits was for the taxi for that day, he probably took 20 minutes to inspect my $100 to make sure it was real or fake, listen man, If I am staying in your villa than know I am paying big bucks, what will I give if you think i'm going to give you a fake $100, I stayed at the place for 6 days. I got frustrated at the end and told him, I'm in room so and so, you can find me there if you think its a fake!! other then this experience it was great.

Great location & good facilities (other than swimming pool) Fantastic breakfast buffet and staff at breakfast counters has been doing a great job in terms of their hospitality.

1) swimming pool was not up to the mark on the maintenance aspects as well as cleanliness 2) The lady who has originally received me and family was rude. I have advised the property well in advance that I will be reaching around 1:30 being checkin time was 3pm. They have responded to my booking.com chat that they will take care of this. After reaching the property the lady who had received us was really rude and made us waited until 3 pm . she has told initially that I have to wait for the max of less than 1 hour and then they dint give us key until 3 pm. This has made us delay our lunch time and really made uncomfortable with the staff rude behaviour. Rest all staff has been really nice and kind and no doubt about it

Great location and very good facilities. Staff was excellent .

Grand Hyatt Erawan is a superb property to book if you visit Bangkok. It has a premium location which is close to all the shopping centres: Central World (2min walk), Paragon Siam & Siam Train Station 10 min walk, MBK 15 min walk. Also, it's close to any part of the city if you want to visit by Taxi. The approximate distance between the hotel and the Bangkok Airport International Terminal (BKK) is about 40 mins. The breakfast buffet and the food is an exceptional experience. It's a must to have when you book a room. Staff very respectful and welcoming. The front desk staff are really helpful and make your checkin experience easy. The hotel has 3 ATM machines for any cash withdrawal needed. To make your life easy there, use Grab App for ordering transportation (taxi, bike....) much better.

Nothing.

The location is fantastic - linked to the skywalk and all the major shopping malls, also central for sightseeing. The service provided by Bank during breakfast was incredible. He was super friendly and welcoming and insisted I try the fresh mango and promptly insisted on getting a plate for me. He also topped up my teapot without asking. His service was exceptional. Also Pooky at reception provided exceptional service too - when I checked in, she asked me when my departure flight was and then calculated I would benefit from a late check out. When she saw it was a low occupancy period she offered me a late check out, which turned out to be very useful! She also happened to be working when I checked out and provided exceptional service again. Each time I left the hotel, the bell captain team were amazing in sorting out taxis for me for sightseeing and to the airport. The service provided by all staff were truly exceptional and made my stay so enjoyable. I will be back!!

We enjoyed everything (not the “breakfast “ queue on Saturday morning) The room was wonderful, everyday cleaning with the change of towels, mini-bar and a good water-bottle supply -6 bottles😊) A great pool and service. We visited a gym daily, used the changing rooms and massages (additional pay). The breakfasts are tasty, an excellent variety of food, special thanks to dessert station-> they were real “masterpieces”. The staff was helpful, kind, quick to solve the problems if we had some. A very convenient entrance to the shopping centers, the location : bus station, walking area, metro station-are nearby not easy to find and use. To tell the truth, this hotel was one of the best we stayed at. We definitely recommend it.

Breakfast was really good.

We has a fly at midnight back to home, so we took the room also for last night even we leaved before midnight. We took also breakfast but we can’t order only last night without it. Asked to give us ( instead of breakfast a dinner or not charge us for breakfast. Nothing… the hotel doesn’t care and try to give us something.

My recent stay at the Hyatt Erawan Bangkok was absolutely fantastic, and I can't recommend it enough! From the moment I arrived, the service was truly exceptional. Every member of the staff was incredibly attentive and went above and beyond to ensure a comfortable and enjoyable experience. The hotel itself is spotlessly clean and beautifully maintained, contributing to a truly luxurious atmosphere. I was particularly impressed by the great location, which made it incredibly convenient. I'm already looking forward to my next visit!

The Grand Hyatt was right in the center of a busy area but walking through the front entrance makes you feel safe, secure and relaxed. An oasis feeling that you could just stay in the hotel an enjoy the facilities. But Bangkok has lots to offer so we made sure to be out and about but came back between planned sightseeing or meals to relax.

I booked a room for three persons and expected to have more area to move around given the size of the room. Having an extra bed was good for the third person but the layout of the room made it tight.