The property catered for our needs as a group of 10 people inc children as a wedding party. We were provided with a large family rooms which provided plenty floor space to cater for a 4 month old to play. The staff were extremely helpful and couldn’t do enough to help us overcome any queries we had. The food in the restaurant had a good choice of food to cater for everyone’s taste. One of our party were gluten free and again it was no problem regarding food

We felt the rooms were too hot. We tried to reduce the temp but failed miserably and should have asked for assistance.

It was a return visit; the room was very accessible with parking directly outside. I arrived very late (around midnight) as I was lost- ended up driving up and down the motorway (beware- you start to join it but leave straight away!) as Google maps decided to give me confusing information but the management stayed open till I arrived and guided me to me room, which was much appreciated as I was quite ill.

Unfortunately I was quite ill- recently out of hospital; I wasn't fit enough for breakfast the first morning but managed to take it on my departure morning- very satisfactory so not a negative comment on the property.

Excellent food as usual in the restaurant, and also at breakfast. All food prepared fresh with adjustments available, huge portions at a very good price. Servers checked for allergies. Wifi excellent as always, staff friendly and professional. Room has had refurb (Room 10), and the TV upgrade and USB sockets were a good upgrade.

The shaver socket on the light has been fitted too close to the mirror, so it can't be used. 2nd room I have found this in. would be nice if the hotel was pet friendly in at least some rooms, as we would be tempted to come to area for a few days.

An amazing place to stay for someone with disabilities. Room was huge, big enough for my wheelchair to move around comfortably. The wet room again was huge and meticulously clean. I went with a friend and the room had a double and a large single bed with loads of space in between. The cupboard space there was fantastic, loads of drawers. A huge wardrobe with mirror on sliding doors. Obviously I couldn't reach the top hangers but there was a low rail too, great for me. The dressing table again was huge. Hairdryer in the drawer and plenty of space to put make up etc. Lovely TV on the wall, with all the apps which you could use if you wanted to put your home details in and delete when leaving. Staff were so helpful and courteous and food to your door if I wasn't able to get to the restaurant at no extra cost. I could go on about how much I loved this place, but I'd end up boring you. Would highly recommend this place and will definitely return. Thank you all for your hospitality!

I would of liked a toilet brush in bathroom, or the rubber ones they now have. But still not complaining!

Lovely staff, clean hotel and really nice meals. All the staff were so helpful and friendly. The towels were replaced regularly and the room cleaned during our stay. We ate at the hotel twice and the food was really nice plus always hot. This hotel was ideally situated near the wedding venue that we were attending for a family wedding.

Our room was too hot due to it being split into two areas and a very small window in the room. However, the staff gave us fans and that made a huge difference. Only other issue was traffic noise as the hotel is on the main road to Nuneaton but it was minimal.

The restaurant produces superb food, amazingly fast, plenty of options, and always piping hot and cooked to perfection. The breakfast fried eggs are the best I have ever had in any hotel.. and the chef is fully prepared to go off menu and satisfy my standard request of "Can you do just 3 rashers of bacon and 2 fried eggs please?".. They could survive as just a superb all day restaurant. Being able to stopover is a bonus...

As a Safety Manager, I have to note that 2 fire alarms were cancelled on my last visit without any explanation to residential guests - This was related to sizzling items on the menu apparently, and the restaurant guests may have been informed, however I was working in my room and had no contact to explain either alert. I had to go to Reception to check there was no actual fire.

The accessible rooms are separate from the main hotel with a disabled space in front of each unit. Well appointed in general with goodish facilities. The breakfasts are excellent & the staff were vv helpful. Room service was also excellent. Was very clean except for the wardrobe shelves, which were a bit dusty. Was an excellent location for us. Overall the good outweighed the issues. Good value for money.

The seat in the shower is useless to anyone over 8 stone. I wouldn't dare sit on it. Shower water pressure was a little low. Only supplied 1 hand towel for 2 guests. No actual seating in the room, aside from the dressing table. The picnic area & children's playpark is right next to the disabled units, which meant lots of noise until quite late.

The food was excellent, 1st class. The only criticism is that the portions were far too large and did not leave any room for a dessert, which looked great from what I saw other people having.

The room was a really good size. Even though there were 2 beds in the room there was only one chair ( an upholstered dinning chair} to sit on which was really uncomfortable to sit on for any period of time, such as watching the TV in the evening. I did mention to reception that the chair had a faulty back and it was quickly replaced. There were no net curtains or blinds to pull over the window to stop people looking in or when children were playing on the play area just up from my room. There were just thick curtains which blocked out all the light.

The staff are fantastic, extremely helpful and friendly. The hotel room was clean and comfortable. The food was very good and plenty of it (if your on a diet ask for smaller portions!!!!). Our first night was disturbed as the room (19) backed onto the ventilator shaft which did keep us awake, but after a quick word with the lovely receptionist in the morning, we were relocated to a room (15) well away from the noise. No fuss, no bother.

A tiny thing, I personally prefer large cups for my morning cuppa, the ones in the room are the standard hotel coffee cup size.

Easy to find, good location, plenty of free car parking, free WiFi that would stream a program from BBC I Player & a good breakfast included in the booking price - Checking in was painless, the staff were attentive, room was clean, the bathroom had recently been refurbished, dinner in the bar was available with a good selection at reasonable prices.

Probably 2 things that could be better - Reception was quite deep into the property instead of being at the entrance (not a big thing) secondly, maybe bedrooms could do with a bit of soundproofing as its noticable when people are moving around in adjacent & upstairs rooms.