Room was clean, beds were comfortable. Someone met us at the docks when we arrived on the island and carried our bags for us, it was a nice touch and start to our stay.

There was a lot of construction taking place on the property that began quite early in the morning and was very loud, also the street music went on very late and was also very loud. So we were kept awake late at night with the music and woken every morning with drilling from construction work. I would’ve liked to have been informed about the construction work before my stay.

The location is great, in the middle of the craziness of the tourist area and the lively bars but amazingly has an oasis feel as it’s completely noise free. Our room was decent, clean and on the ground floor facing the pool. The pool is large with sun loungers, but you have to get there early if you want to sunbathe as the loungers were always busy. We had a nice balcony though where we were able to dry our swimwear. The breakfast was decent and the hotel staff were friendly. It’s a 10 min walk from the pier, you might think it’s a lot but after a night in Phi phi you’ll realise it’s not that bad at all.

The room was prone to trap mosquitos which were a nuisance at night. The aircon had to be on all the time to keep them at bay. Our room was next to the facilities corridor which meant that the staff were walking up and down 24 hours a day as they did their chores. You wouldn’t notice them unless you were on the balcony and they were always smiling and would say hello.

Great location no noise considering it is so central.

The location is ideal for staying in Phi Phi. It is a 2 min walk to the beach and very close to all of the amenities around including the ferry pier. The pool was clean and had sufficient space for many to sit around. The breakfast was very good and had lots of options including sweet and savoury. The staff were very helpful and even carried our luggage to our room for us. It had a relaxing atmosphere. We booked it last minute and were very glad that we did.

The location of the hotel is perfect! It is within walking distance of all the main attractions and it isn’t too loud at night. I was nervous booking here as a result of some of the reviews but we found the staff to be friendly and helpful and the room to be sufficiently clean. The pool area is very nice in this hotel also.

The rooms could do with a little updating/modernising.

Great location and comfortable beds. Rooms were nice, good price for what you get.

One of the reception girls is incredibly rude. She put us in a different room than what we booked, and tried to say it was my fault even after showing our booking confirmation. Sorted out eventually but she was very short tempered and snappy.

I've been to Koh PP a lot but first time staying here. I liked the hotel. Nice staff. Nice pool. Lovely big room with comfy bed etc. Breakfast was good. Good coffee. Egg station. Nice Thai food and fruit. Location is perfect. 100m from the main beach. Very close the restaurants etc. Far enough away from the beach that you don't hear the club music. This is good because the bars on the main beach don't close till 3am.

Nothing really. There's no gym - but I knew that.

The pool was amazing and the bungalows were cosy and clean

nothing!

The room had everything that you needed even though it was on the small side, it was close to everything and while there was some noise until the early hours of the morning it was not unbearable and we just used some earplugs. It was clean and the staff were very friendly and helpful. The pool was lovely.

Property was located right in the middle of the town which was perfect! The hotel staff met us at the pier and carried our bags to and from the pier for us which was a lovely touch. The pool was very nice and the hotel was only a short walk from the beach.

On our first night, we noticed there was sand in the bedding from previous guests. This issue was brought to reception and they had the sheets changed for us, but we had the same problem the following night. At night, the property was quite noisy from local bars in the town. There was a lot of noise from other guests on one of our night stays (loud music, shouting etc.). When we rang reception to complain, which appears to close after a certain hour so there was no one to answer the call.