Just had a fantastic stay in tauton holiday inn the staff were very friendly and couldn't do enough for you it has a fitness club connected to the hotel which you were free to use with a swimming pool which was never busy when we went. food and drinks in the hotel were very reasonably priced and of a very good standard ideally located for local attractions being right near the m5 most places are 30/ 40 min drive away would highly recommend staying here

Nothing really bit noisy from the m5 if your on that side but that was only really because it was warm and we had the windows open and the air con was playing up but we didn't report it as it didn't really bother us

Breakfast not quite as good as previous stays, no ham as an option and cheese a bit sweaty even at 7.40 am Rest of the breakfast great with a good choice and range Love the fact we can use the pool at this holiday Inn so this is always a plus for us as a family

Bathroom could have done with a bit of maintenance; just a minor thing as ground floor. We have stayed in the upper floor rooms which look like they have been more recently refurbished. Unfortunately we got woken by the fire alarm as did my son so it was difficult to get him back to sleep again

This hotel provided a truly wonderful experience! From the moment I arrived, I was impressed by the festive Christmas decorations and the grand entrance. My room, and the hotel in general, was impeccably clean, which always makes for a more comfortable stay. The staff were consistently helpful and friendly, going above and beyond to assist with any needs. But the highlight for me was definitely the exceptional swimming pool and its accompanying facilities. It was the perfect place to relax and unwind. I would highly recommend this hotel to anyone looking for a clean, comfortable, and enjoyable stay with excellent amenities and top-notch service.

While my stay was largely positive, there was one minor issue worth noting. experienced some noise disturbance from dogs in a neighboring room, which required me to request a room change. While the staff handled the situation efficiently, it was a slight inconvenience that impacted my initial experience.

Good quality breakfast, nice clean room, good sized room and nice views of the garden area. Great location close to the motorway for ease of arrival and easy to find.

I'd requested a double room, so expected that's what we'd have. We had a twin room, which for a married couple is not ideal, and did have an impact on our enjoyment of the stay. They did advise we should book specific rooms to avoid disappointment next time but this was not made clear on Booking.com and I went with the cheapest option.

Lovely stay from start to finish on the whole... great swim and breakfast, comfortable room with some nice complimentary bits. Ate evening meal at nearby Harvester and highly recommend.

Staff weren't forthcoming with information.Had to ask how to access the pool for example, Also no warm welcome at breakfast, or brief show around of buffet, just told sit anywhere and left to it. One receptionist more abrupt / unwelcoming than others. Most staff struggled to smile or offer any polite passing acknowledgement. These things cost nothing and would have made the stay 'excellent'!

We particularly liked that even though we had a late check in, there were plenty of staff available, and not just a screen to use to book in, like Premier Inn. The room wad very large, comfortable and well furnished. Overall, we were very impressed. Thank you

Were in a disabled facility room, which had a large emergency light on the ceiling, whilst this wasn't on, there was a small green light on it that was so bright it lit up the room once all the other lights were off and caused us to have a very disturbed and broken nights sleep, which was a great shame as everything else was great

This hotel is a prime example of what hospitality should be. The staff are extremely friendly, welcoming and helpful. We travelled as a family with our disabled child and our service dog (in training) The staff, from reception to housekeeping always have a greeting and a smile. Breakfast is lovely, varied and fresh. The hotel is spotless and very well kept. Our room was comfortable with a lovely, roomy bed and a pull out sofa that was more than adequate. Everything from the tea and coffee supplied to the delicious biscuits were arranged with care. Room service food was well prepared and good portions. The play area for children is lovely, as is the detail of available dog treats as we pass reception. The pool that's adjacent to the hotel is a good size, comfortable temperature, clean and the staff friendly. Even though there was a wedding on at the weekend it was still quiet and peaceful. We were so pleasantly surprised. Thank you for the wonderful stay.

The hotel was very easy to find after the exit from the motorway and there was plenty of parking on site. We were early for check in and the reception staff were very welcoming and made us comfortable until we were able to go to our room. As it was a saturday, I wanted to watch Strictly so a member of the restaurant staff brought our evening meal to our room for us. The bar serves an extremely good guinness as well 😊

There were a few marks on one wall near the bed, like someone had splashed a drink up it but otherwise the room was totally spotless and extremely comfortable.

All of the facilities Inc. Leisure swim centre, and the conference l was attending. The location being so near the M5 for practical travel but not so good for the Town Centre unless you had a car. The accommodation was clean, spacious, with good meals and the room service availability.

Not so much the location from shopping in town aspect. Quite far away. Not sure that l like the pet friendly aspect in such a clean hotel.

Cleanliness of rooms,good shower and bed comfy

Disappointed in the management of the cooked breakfast items,not on it enough to keep the choices topped up,husband ended up pretty much finishing his breakfast before I got mine,the Staples of sausages,bacon,eggs and mushrooms were extremely slow in coming out,empty trays for a long time,whereas the hash browns and tomatoes were being topped up unnecessarily !! Didn't seem to be in a hurry to sort either...